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27
6 FAQ
Bug
I can not boot up
the device or can
not control the
device.
Please click RESET button for at least five seconds to restore
factory default setup.
Micro
SD
card
write times
Do not set the Micro SD card as the storage media to storage the
schedule record file. It may damage the Micro SD card duration.
I can not use the
disk as the storage
media.
When disk information is shown as hibernation or capacity is 0,
please format it first (Via Web).
I can not upgrade
the
device
via
network.
The status indication light is shown as red when network upgrade
operation failed. You can use port 3800 to continue upgrade.
Recommended
Micro SD card
brand
Kingston 4GB, Kingston 16GB, Kingston32GB, Transcend 16GB,
SanDisk 4GB, SanDisk 32GB.
Usually we recommend the 4GB (or higher) high speed card in case
the slow speed results in data loss.
To guarantee
setup update
After you modified the important setup, please reboot the device via
the software to make sure the setup has been updated to the
storage medium.
General power
adapter
The general power adapter can work ranging from 0
℃
to 40
℃
.
The device may result in unstable power supply when the
temperature exceeds the working temperature.
Please replace an industry-level power adapter if you are using
in the harsh environments.