19
TROUBLE SHOOTING GUIDES
Most problems are easily solved if you understand the cause. Check the following list for problem
before calling for service.
Before calling for service, check these
• The washer will not spin;
• The washer will not
operate at all.
NOTE!
Please check the above points before calling for service.
If the supply cord is damaged, it must be replaced by a repair shop appointed by the
manufacturer, because special purpose tools are required.
• Is there a power failure?
• Is the power cord correctly connected to an electric outlet?
• Is the electric fuse broken?
• Did you turn on the power?
• Did you press Start/Hold button?
• Is there correct amount of water in the tub?
• Did you connect the inlet hose and open the water tap?
• Is the inlet hose or the water tap frozen?
• Is the water supply shut off?
• Does foreign matter block the inlet hose filter?
• Is the drain hose frozen or blocked up by dirt?
• Is the drain hose kinked or deformed?
• Is the end of the drain hose immersed in water?
• Is there excessive dirt inside the pump housing?
• The washer will not drain;
If the drain is not finished within selected
time, lamp
will light up, and the buzzer
will sound to indicate a problem.
• Water is not supplied;
If water supply is not finished within 30
minutes, the lamp
will light up, and the
buzzer will sound to indicate a problem.
If the cloths are collected on one side during
spin and the tub becomes unbalanced, the
spin operation will be interrupted, and then
this unbalanced condition will be corrected
by following operation: WATER SUPPLY
®
RINSE
®
DRAIN However if the
unbalanced condition is unchanged despite
repeating the above operation, the lamp
will light up, and the buzzer will sound
to indicate a problem.
• Are the cloths in the tub collected on one side?
• Is the washing machine installed on an uneven floor or is the
vibration serious?
• Is the lid open?
(The lamp
will light up in this case.)
• These cases are not malfunctions
• The sound “wing” heard during water supply is the operating sound made by the water inlet
valve.
• The sound “sha” heard in stopping the tub is the sound that comes from the autobalancer of
the tub.
• The sound “wung” heard during wash or spin is the operating sound made by the air bubble
generator.
PROBLEM
CHECK POINT
WASHING MACHINE PRODUCT WARRANTY
Daewoo Electronics Canada Inc. (also known as DECI) warrants this product to be free from
defects in material and workmanship and areas to remedy any such defects. This warranty
covers 1 year parts, 1 year labour, and 5 years transmission parts, from the date of original
purchase.
This warranty applies only to product purchased from an authorizes DECI dealer and used
within the boundaries of Canada. This warranty does not apply to product purchased outside
of the boundaries of Canada or to any product which has been improperly installed,
subjected to usage for which the product was not designed, misused or abused, damaged
during transportation, or which has been altered or repaired in any way that affects the
reliability or detracts from its performance, nor does it cover any product which is used
commercially.
This warranty is in lieu of all warranties expressed or implied, including warranties of
merchantability and fitness for a particular purpose shall apply to this unit. Under no
circumstances shall DECI be liable for consequential damages sustained in connection with
said unit, and no representative or person is authorized to assume for us any other liability in
connection with the sale of our electronic products, other than such as expressly set forth
herein.
How to Obtain Warranty Service
Warranty service can only be provided by an authorized DECI Servicentre. For the closest
authorized Servicentre to you, please contact your Dealer. In order to receive warranty
service you must provide the authorized Servicentre with a copy of the proof of purchase,
signifying the date of purchase, the model number and the name of the dealer from whom
you purchased the product.
Statutory Warranties
The purchaser may have rights under existing provincial or federal laws, and where any
terms of this warranty are prohibited by such laws, they are deemed null and void, but the
remainder of the warranty shall remain in effect.
If you require further assistance, you may contact us at:
Daewoo Electronics Canada Inc.
170 Alden Road.
Markham, Ontario
L3R 4C1
Tel: (905) 415-7290
Fax: (905) 415-7287