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User Guide

4

FLEX RGB Series - T20100

TROUBLE SHOOTING

LAYOUT GUIDE

SINGLE LA

YOUT

1263mm (Unit Length)

1095mm

1139mm

1108mm

1099mm

1244mm

SMPS

DC12V

AC 200V

to

AC 240V

AC 200V

to

AC 240V

1856mm

2082mm

2176mm

2246mm (Unit Length)

1768mm

1768mm

SMPS

DC12V

Str

oke Width : 40mm

Channel Depth : 40mm

Channel Size : 2389mm

                       x 439mm

DOUBLE LA

YOUT

Str

oke Width : 80mm

Channel Depth : 80mm

Channel Size : 2389mm

                       x 439mm

R20mm

or mor

e

Connection

R20mm

  or mor

e

Connection

R20mm

or mor

e

Connection

Connection

Connection

Connection

Connection

R20mm

 or mor

e

R20mm

or mor

e

R20mm

or mor

e

Connection

Connection

R20mm

 or mor

e

Connection

R20mm

or mor

e

Connection

Connection

R20mm

 or mor

e

Connection

Entire sign or leg does not light after 
complete installation.

Check connection from power supply lead to first module. Make sure polarity of connections made at the power 
supply lead and any jumper wire is correct. Power supply outputs should be connected red-to-red and white-to-
white.

Check output voltage of power supply using a voltmeter. The output voltage should be 12.0VDC ± 0.5VDC. If there 
is no output voltage, have a licensed electrician check input voltage. Make sure power supply is connected 
correctly and getting primary power. Probably AC input wire is connected to ground terminal of power supply. If 
power supply is connected properly and getting primary power and there is still no output voltage, try a different 
power supply.

Still does not light.

If power supply is getting primary power and the modules do not light, there may be a short in the secondary 
wiring. Check all connections and cap all loose wires.

Still does not light.

The primary cause of a portion of a S-LED leg not lighting or lighting intermittently is a bad connection or reverse 
polarity connection between the modules that light and the modules that don’t light. Check this connection.

Beginning of a leg lights, but the entire 
leg does not light or lights intermit-
tently.

S-LED is designed so if one module fails, it will not cause the entire sign or leg to go out. If one module does not 
light, but all others in the leg do, replace this module with a new one.

One module does not light, but all 
others in the leg light.

Check each run has no more than maximum number of modules. Also ensure that type of the extension wire from 
SMPS to the first module is correct. If wires are not thick enough to transmit current from SMPS, this will cause 
voltage drop and will dim the modules at the end.

All modules light, but some of them are 
dimmed.

Channel depth is too low, or center distance between modules is too far. Refer to 'LAYOUT DENSITY GUIDELINES' 
for more information.

Dark spots or dimmed spots occur.

Covering acrylic is not intended for LED illumination. Use light diffusing acrylic sheets which are specially made for 
LED light source.

Still has spots.

DAEHANTRANS CO.,LTD  

#7-11 Songdo-Dong, Yeonsu-Gu, Incheon, Korea

Tel.  +82 32 858 0491  Fax.  +82 32 832 8421 [email protected] / www.daehantrans.com

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