31
Problem Solution Guide - (cont.)
Problem
May Be Caused By
What to Do
oven goes into hold mode too
quickly after meat probe is
connected.
meat probe connector is still wet
after cleaning.
Dry the metal portion of the plug that con-
nects to the oven using a soft dry rag.
cooling fan continues to run
after oven has been turned off.
normal operation.
the cooling fan may run for a while after the
oven is turned off, until the internal parts have
cooled.
time on display not correct.
time of day not set.
set time. see page 8.
power failure or power was turned
off.
reset time. see page 8.
cannot set clock.
oven in use. clock cannot be set
while oven is in use.
turn off oven to set clock.
Time flashes on display.
power failure or power was turned
off.
reset time. see page 8.
control panel does not “beep”
when touching the keys on the
control panel and when the
timer runs down to zero.
control panel tone (“beep”) is set
to off.
turn control panel tone (“beep”) on. see page
8.
error code appears and stays
on display, for example “
u55
.”
an error code having a letter with
a number following it that appears
and stays on the display indicates
a problem that cannot be resolved
by the customer.
call for service.
Before You Call for Service
Warranty and Service
Getting Help
before you request service:
1. review
Before You Call for Service
section of this manual (page 30).
2. use the helpful tips found in our
Problem Solution Guide.
3. become familiar with the warranty terms and conditions of your product on the following page.
4. if none of these tips or suggestions resolves your problem, call our customer service center
at the number below.
Dacor’s customer service center is available 6:00
a
.
m
.
– 5:00
p
.
m
.
Pacific Time
for warranty repairs or questions and for Dacor Distinctive service (DDs) in the us and canada
phone: (800) 793-0093, extension 2822
for non-warranty repairs or questions in the us and canada
phone: (800) 793-0093, extension 2813
contact us through our web site at:
www.dacor.com/contact-us
