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12

Warranty and Service

Getting Help

Before you request service, please review the 

Before You Call for Service

 section on page 11. 

If you have performed the checks in the 

Problem 

Solution Guide

 and the problem has not been 

remedied, please contact us at one of the numbers 

below. Prior to requesting service, it is helpful to 

be familiar with the warranty terms and conditions 

listed in the 

Warranty

 section on this page.

For warranty repairs, call:
Dacor Distinctive Service

Phone: (877) 337-3226 (U.S.A. and Canada) 

Business Hours: 6:00 

a

.

m

.

 - 4:00 

p

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m

.

 Pacific Time

For non-warranty repairs, call:
Dacor Customer Service

Phone: (800) 793-0093 (U.S.A. and Canada) 

Business Hours: 6:00 

a

.

m

.

 - 5:00 

p

.

m

.

 Pacific Time

Contact us through our web site at:

www.Dacor.com

At Dacor, we believe that our quality of service 

equals that of our product. Should your experience 

with our service network or product be different, 

please contact our Customer Service Team and 

share your encounter with us. We will do our utmost 

to resolve the situation for you and deliver on our 

Dacor promise.
If you need anything clarified, just let us know.

Warranty

What Is Covered

CERTIFICATE OF WARRANTIES: DACOR 

COOKTOPS
WITHIN THE FIFTY STATES OF THE U.S.A., THE 

DISTRICT OF COLUMBIA AND CANADA*:

FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within one 

year of the original date of purchase, due to a defect 

in material or workmanship, DACOR will remedy the 

defect without charge to you or subsequent users. 

The owner must provide proof of purchase upon 

request, and have the appliance accessible for ser-

vice.
*Warranty is null and void if non-UL approved prod-

uct is transported from the U.S.

OUTSIDE THE FIFTY STATES OF THE U.S.A., 

THE DISTRICT OF COLUMBIA AND CANADA:

LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one 

year of the original date of purchase, due to a defect 

in material or workmanship, DACOR will furnish a 

new part, F.O.B. factory to replace the defective 

part. All delivery, installation and labor costs are the 

responsibility of the purchaser. The owner must pro-

vide proof of purchase, upon request, and have the 

appliance accessible for service.

What Is Not Covered

Service calls to educate the customer in the 

• 

proper use and care of the product.
Failure of the product when used for commercial, 

• 

business, rental or any application other than for 

residential consumer use.
Replacement of house fuses or fuse boxes or 

• 

resetting of circuit breakers.
Damage to the product caused by accident, fire, 

• 

flood or other acts of God.
Breakage, discoloration or damage to glass, 

• 

metal surfaces, plastic components, trim, paint 

or other cosmetic finish, caused by improper 

usage or care, abuse or neglect.

THE REMEDIES PROVIDED FOR IN THE ABOVE 

EXPRESS WARRANTIES ARE THE SOLE AND EXCLU-

SIVE REMEDIES. THEREFORE, NO OTHER EXPRESS 

WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY 

STATES OF THE UNITED STATES, THE DISTRICT 

OF COLUMBIA AND CANADA, ALL IMPLIED WAR-

RANTIES, INCLUDING BUT NOT LIMITED TO, ANY 

IMPLIED WARRANTY OF MERCHANTABILITY OR 

FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE 

LIMITED IN DURATION TO ONE YEAR FROM THE 

DATE OF ORIGINAL PURCHASE. IN NO EVENT SHALL 

DACOR BE LIABLE FOR INCIDENTAL EXPENSE OR 

CONSEQUENTIAL DAMAGES. NO WARRANTIES, 

EXPRESS OR IMPLIED, ARE MADE TO ANY BUYER 

FOR RESALE.
Some states do not allow limitations on how long 

an implied warranty lasts, or do not allow the exclu-

sion or limitation of inconsequential damages, so 

the above limitations or exclusions may not apply 

to you. This warranty gives you specific legal rights, 

and you may also have other rights that vary from 

state to state.

Содержание Preference Renaissance RGC304

Страница 1: ...n t s Important Safety Instructions 1 3 Getting to Know Your Cooktop 4 Setting Up Your Cooktop 5 Operating Your Cooktop 6 7 Care and Cleaning 8 10 Before You Call For Service 11 Warranty and Service...

Страница 2: ...2008 Dacor all rights reserved...

Страница 3: ...WARNING Hazards or unsafe practices that COULD result in severe personal injury or death CAUTION Hazards or unsafe practices that COULD result in minor personal injury or property damage DANGER IMPORT...

Страница 4: ...not heat unopened food containers such as baby food jars and cans Pressure build up may cause the container to burst and cause injury Clean the cooktop thoroughly before operating it for the first ti...

Страница 5: ...r plug Use an extension cord Use a power cord that is frayed or damaged Plug the cooktop into an electrical outlet with a ground fault interrupter GFI TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EV...

Страница 6: ...r control knob Grate Grate Trim ring Trim ring Spill tray Spill tray A SimmerSear burner 650 15 000 BTU B Standard burner 12 500 BTU C Standard burner 9 500 BTU D SimmerSear burner 750 18 000 BTU E Si...

Страница 7: ...and grates only when the cooktop is cool SimmerSear Burner Place the burner skirt over each SimmerSear 1 burner head and base as shown On model RGC365 be sure to match the correct size Put the burner...

Страница 8: ...rther counterclockwise then place the utensil on the grate The thickness of the flame level indicator on the trim ring indicates the flame setting Selecting the Cookware WARNING NEVER cover the slots...

Страница 9: ...ing performance and to save energy Reduce the flame height to the minimum level necessary to perform the desired cooking pro cess Food cooks just as quickly at a gentle boil as it does at a vigorous r...

Страница 10: ...ooktop is exposed to extremely high temperatures The grates are under high stress when hot utensils are placed on them Also the cooktop parts are occasionally exposed to acidic food spill overs These...

Страница 11: ...ristles or a firm tooth brush When done rinse the parts well with clean water Dry all the parts thor oughly before re assembling them Reassemble the cooktop according to the burner 4 and grate assembl...

Страница 12: ...he cooktop power plug to the electrical 8 outlet Cleaning the Optional Griddle Clean the griddle after each use Wash it thoroughly in hot soapy water to avoid stains from grease build up The griddle i...

Страница 13: ...d Clean and dry according to Care and Cleaning section Burner parts are not properly positioned Make sure burner is assembled according to the Setting Up Your Cooktop sec tion Cooktop set up to use a...

Страница 14: ...DISTRICT OF COLUMBIA AND CANADA LIMITED FIRST YEAR WARRANTY If your DACOR product fails to function within one year of the original date of purchase due to a defect in material or workmanship DACOR wi...

Страница 15: ...RANTY PROCESSING DEPT PO BOX 90070 CITY OF INDUSTRY CA 91715 9907 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES BUSINESS REPLY MAIL FIRST CLASS MAIL CITY OF INDUSTRY CA PERMIT NO 1600 POSTAGE WI...

Страница 16: ...ilder B Magazine G Architect Designer C Appliance Dealer Showroom H Another Dacor Owner D Kitchen Dealer Showroom I Model Home E Home Show J Other 2 Where did you buy your Dacor appliances A Appliance...

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