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Warranty and Service
Warranty and Service
Getting Help
Before you request service:
1.
Review the
Troubleshooting
section of this manual, above.
2.
Use the helpful tips found in our
Troubleshooting
.
3.
Become familiar with the warranty terms and conditions of your product.
4.
If none of these tips or suggestions resolves your problem, call our
Customer Service center at the number below.
Dacor’s Customer Service center is available 6:00 a.m. – 5:00 p.m. Pacific Time
For warranty repairs or questions and for Dacor Distinctive Service (DDS) in the US and
Canada
Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada
Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us
Warranty
Review this section to learn the warranty and non-warranty terms and conditions
concerning this product. For details/clarifications, contact Dacor.
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR OVENS
WITHIN THE FIFTY STATES OF THE U.S.A., THE DISTRICT OF COLUMBIA, AND CANADA:
FULL ONE-YEAR WARRANTY
The warranty applies only to the Dacor appliance sold to the first use purchaser, starting
from the date of original retail purchase or closing date for new construction, whichever
period is longer. Warranty is valid on products purchased brand new from a Dacor
Authorized Dealer, or other seller authorized by Dacor.
If your Dacor product fails to function within one year of the original date of purchase,
due to a defect in material or workmanship, Dacor will remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel, paint/porcelain blemishes, etc.)
to the product or included accessories must be reported to Dacor within 60 days of the
original purchase date to qualify for warranty coverage. Consumable parts such as filters
and light bulbs are not covered and are the responsibility of the purchaser.