Warranty and Service
English
17
Getting Help
Review this section to learn the warranty and non-warranty terms and conditions concerning this
product. For details/clarifications, contact Dacor.
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR OVENS
WITHIN THE 50 STATES OF THE USA, THE DISTRICT OF COLUMBIA, AND CANADA*:
FULL 2-YEAR WARRANTY
The warranty applies only to the Dacor
Modernist
appliance sold to the
original
purchaser, starting
from the original retail purchase
date
or closing date for new construction, whichever period is
longer.
The w
arranty is valid on
Modernist
products purchased new from a Dacor Authorized Dealer,
or other
Dacor-
authorized
seller
.
If
, within 2 years of the original purchase date,
your Dacor
Modernist
product
mal
function
s
due to
material or
manufacturing defect
, Dacor will
restore the
unit
to its proper function
free of charge
.
All cosmetic damage (
e.g.,
scratches on stainless steel, paint/porcelain blemishes, etc.) to the
appliance
or included accessories must be reported to Dacor within 60 days of the original purchase
date to qualify for warranty coverage.
*Warranty is null and voi
d
if non-ETL- or non-CUL-approved appliance is transported from the USA.
LIMITATIONS OF COVERAGE
Service will be provided by a Dacor-designated service company during regular business hours.
Service providers are are not agents of Dacor. Dealer display and model home display products with
a production date greater than 5 years, products sold “As Is,” and products installed for non-
residential use, which include but are not limited to religious organizations, fire stations, bed and
breakfast, and spas carry a one year parts warranty only. All delivery, installation, labor costs, and
other service fees are the responsibility of the purchaser. Warranty will be null and void on product
that has altered, defaced, or missing serial numbers and tags.
The owner must provide proof of purchase or closing statement for new construction upon request.
All Dacor products must be accessible for service. Warranty is null and void if non-ETL or non-CUL
approved product is transported from the U.S.A.
Before requesting service:
1.
Review
Troubleshooting
(
P
g.
16
).
2.
Familiarize yourself with the cooktop’s warranty terms and conditions.
3.
If none of the previous suggestions resolves your issue, call Dacor Customer
Assurance
:
Hours of Operation: Mon – Fri,
5
:00 am
to
5:00 pm Pacific
Time
Phone: (800) 793-0093 x2813 (USA, Canada)
Website: www.dacor.com/customer-care/contact-us
Warranty