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This table lists various minor problems concerning hood issues, possible causes, and solutions. If you have an issue
listed in this table, try resolving the issue by applying the corresponding solution. If you cannot resolve the issue,
contact Dacor (see Warranty and Service for contact info).
Problem
Cause
Solution
Nothing works (control
panel not lit; fan lights not
working)
• Main power is OFF; Power to
hood OFF
• Power outage
• Hood not connected to the
power source
• Check hood’s main power; turn on power
at source; check for tripped breaker or
blown fuse.
• Call your electric company
• Connect it to power source
Light(s) not working
(control panel lit; fan
working)
• Strip LED burned out
• Call for service
Fan not drawing heat and
smoke properly
• Fan speed too low
• Filters clogged
• Damper jammed shut;
ducting clogged
• See Operating instructions section
• Call for service to supply the filters and
change the filters
• Consult qualified installation professional*
Fan shuts off by itself
• Hood’s “Timer” feature was
set
• If timer is set, fan turns off after set time.
Max time 99 min.
Fan not working (control
panel lit; lights working)
• Fan electrical malfunction
• Call for service
Fan turns on by itself
•
ConnectOn
was started
Exhaust fan starts automatically if
ConnectOn
is enabled or if units paired via Bluetooth with
a Dacor cooktop is on; press
POWER
to turn off
the fan
Fan turns on by itself
• Auto on feature is working
• The fan will automatically turn off when
the heat has cooled down
• Auto on does not work as
intended
• Discnonnect power source and call for
service
ConnectOn
not working
The hood is not connected to the
cooktop
Only a Dacor compatible cooktop can be paired
with the hood.
Bluetooth light blinks or
shuts off automatically
The hood has trouble
connecting to a compatible
range or cooktop
Reset Bluetooth on hood: Press and hold both
Light
and
ConnectOn
for 5 secs (display
shows changes for )
*Dacor does not manufacture/warrant/service the ducting that vents heat/smoke from the hood to the outside. The
owner shall have a qualified person install/maintain the ducting.
Getting help
Before requesting service:
1. Review
Troubleshooting
2. Familiarize yourself with the hood warranty, terms and conditions
3. If none of the previous suggestions resolves your issue, call Dacor customer service.
Troubleshooting
