Problem Solving
24
Dishwasher
Problem Solving
Unnecessary service calls may be expensive, frustrating, and time-consuming.
Before you call for service, please review the Problem Solution Guide below.
Problem Solution Guide
Problem:
May be caused by:
What to do:
Use maximum recommended amount of dishwasher
detergent.
You may need a home water softener.
To remove hard water spots, try a vinegar rinse:
•
Wash and rinse load as usual.
•
Remove all metal items from dishwasher. Do not
add detergent.
•
Pour 2 cups of vinegar into a bowl and set it on
bottom rack.
•
Run dishes through an entire wash program. If
the vinegar rinse does not work, repeat process
substituting ¼ cup of citric acid crystals (available
at most drug stores) for the vinegar.
Hard water
Wiping metal items with a damp cloth should
remove spots. For sterling and silver plated
flatware, rub with a towel, or use a good cream
silver polish.
Garbage disposal or sink trap full
Run garbage disposal to eliminate food and
obstructions in sink. Make sure sink drains properly.
No rinse aid
Make sure rinse aid dispenser is full.
Water not hot enough
Check hot water supply temperature. Minimum
recommended incoming temperature to the
dishwasher is 120ºF.
Too little water
Make sure water valve is fully open. Make sure that
water pressure is between 20 and 120psi and flow
rate is a minimum of 1.0 gpm.
Incorrect use of dishwasher detergent
Use only correct amount of dishwasher detergent
according to water hardness (see page 14) and the
wash program selected. Fill dispenser only when
ready to start the dishwasher. Do not use old or
caked detergent. Store dishwasher detergent in dry
place and in a closed container. Change the
dishwasher detergent if results are still poor.
Spotting and filming
Items not loaded properly
Make sure dishwasher is loaded according to
instructions (see page 11). Do not overload. Make
sure spray can reach all soiled surfaces.
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