4
Q: Why does the
Home screen display
No Device?
A : M a k e s u r e t h a t t h e
DWM-65 is plugged in/
inserted correctly. If it is, and
No Device is still displayed,
check the LED.
If the LED is not lit, the
problem could be:
- The USB cord or adapter
casing is not functioning (if
applicable).
- The DWM-65 is not slid
correctly into the adapter
casing.
- The USB port or PCMCIA/
ExpressCard Slot is not
active. Check the Device
Manager.
Q: The Home screen is stuck on Initial SIM Card, what do I do?
A: Replug/reconnect the DWM-65. If this does not work, restart the computer. If this
does not work, check the SIM card, which may have a poor connection or be locked.
Q: Why does the DWM-652 need 2 USB ports?
A: This is necessary to supply sufficient power to transmit during peak loads and to
avoid dropped calls.
Q: The SIM card is
working, so why can’
t the DWM-652 make a
connection?
A : C h e c k t h e p r o fi l e
information; click Menu >
Profile. See Chapter 2 for
details.
If profile settings are in order,
the radio or network settings
m a y n e e d a d j u s t m e n t .
Click Menu > Setting. See
Chapter 4 for details. If
Radio and Network settings
are in order, please check
the signal strength indicator
in the upper left corner of
the Connection Manager.
