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DWL-G550 User’s Manual
D-Link Systems, Inc.
Troubleshooting
2. What variables may cause my wireless products to lose
reception?
D-Link products let you access your network from virtually anywhere you want. However,
the positioning of the products within your environment will affect the wireless range.
Please refer to
Installation Considerations
in the
Wireless Basics
section of this
manual for further information about the most advantageous placement of your D-Link
wireless products.
3. Why does my wireless connection keep dropping?
4. Why can’t I get a wireless connection?
If you have enabled encryption on the DWL-G550, you must also enable
encryption on all wireless devices in the network in order to establish a wireless
connection.
If you are using 2.4GHz cordless phones, X-10 equipment or other home security
systems, ceiling fans, and lights, your wireless connection will degrade dramatically or
drop altogether.
Try changing the channel on your router, access point and wireless adapter to a different
channel to avoid interference.
Keep your product away (at least 3-6 feet) from electrical devices that generate RF
noise, like microwaves, monitors, electric motors, etc.
Make sure that the encryption bit level/TYPE is the same on the AP/router and
the DWL-G550.
Make sure that the SSID on the wireless router (if you have one in your network)
and the DWL-G550 are exactly the same. If they are not,
wireless connection will not be established. The default SSID is
default
.