Limited Warranty
Hardware:
D-Link warrants its hardware products to be free from defects in workmanship and materials, under
normal use and service, for the following periods measured from date of purchase from D-Link or its
Authorized Reseller:
Product Type
Warranty Period
Complete products
One year
Spare parts and spare kits
90 days
The one-year period of warranty on complete products applies on condition that the product’s
Registration Card is filled out and returned to a D-Link office within ninety (90) days of purchase. A
list of D-Link offices is provided at the back of this manual, together with a copy of the Registration
Card. Failing such timely registration of purchase, the warranty period shall be limited to 90 days.
If the product proves defective within the applicable warranty period, D-Link will provide repair or
replacement of the product. D-Link shall have the sole discretion whether to repair or replace, and
replacement product may be new or reconditioned. Replacement product shall be of equivalent or
better specifications, relative to the defective product, but need not be identical. Any product or part
repaired by D-Link pursuant to this warranty shall have a warranty period of not less than 90 days,
from date of such repair, irrespective of any earlier expiration of original warranty period. When
D-Link provides replacement, then the defective product becomes the property of D-Link.
Warranty service may be obtained by contacting a D-Link office within the applicable warranty
period, and requesting a Return Material Authorization (RMA) number. If a Registration Card for
the product in question has not been returned to D-Link, then a proof of purchase (such as a copy of
the dated purchase invoice) must be provided. If Purchaser’s circumstances require special handling
of warranty correction, then at the time of requesting RMA number, Purchaser may also propose
special procedure as may be suitable to the case.
After an RMA number is issued, the defective product must be packaged securely in the original or
other suitable shipping package to ensure that it will not be damaged in transit, and the RMA
number must be prominently marked on the outside of the package. The package must be mailed or
otherwise shipped to D-Link with all costs of mailing/shipping/insurance prepaid; D-Link will
ordinarily reimburse Purchaser for mailing/shipping/insurance expenses incurred for return of
defective product in accordance with this warranty. D-Link shall never be responsible for any
software, firmware, information, or memory data of Purchaser contained in, stored on, or integrated
with any product returned to D-Link pursuant to this warranty.
Any package returned to D-Link without an RMA number will be rejected and shipped back to
Purchaser at Purchaser’s expense, and D-Link reserves the right in such a case to levy a reasonable
handling charge in addition mailing or shipping costs.
