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Technical Support

You can find software updates and user documentation on the

D-Link website.

D-Link provides free technical support for customers within the

United States and within Canada for the duration of the warranty

period on this product.

U.S. and Canadian customers can contact D-Link technical support

through our website, or by phone.

Tech Support for customers within the United States:

D-Link Technical Support over the Telephone:

(888) 843-6100

Hours of Operation: 8:00AM to 6:00PM PST

D-Link Technical Support over the Internet:

http://support.dlink.com

email:[email protected]

Tech Support for customers within Canada:

D-Link Technical Support over the Telephone:

(800) 361-5265

Monday to Friday

:30am to

:00

m EST

D-Link Technical Support over the Internet:

http://support.dlink.ca

email:[email protected]

Содержание DVG-2001S

Страница 1: ...DVG 2001S VoIP Terminal Adapter Quick User Guide Version 1 0...

Страница 2: ...R CONFIGURATION 10 E ADVANCED VOIP PROVISIONING 12 F ADVANCED VOIP STUN CONFIGURATION 13 G ADVANCED VOIP USER AGENT 14 H ADVANCED VOIP PEER TO PEER 15 I ADVANCED VOIP TELEPHONY 16 J ADVANCED MISC 17 K...

Страница 3: ...ay provides one loop start Foreign Exchange Subscriber FXS port and one Ethernet port 2 Package Contents D Link DVG 2001S VoIP Terminal Adapter Power Adapter DC 12V 1 2A Manual and Warranty on CD Quic...

Страница 4: ...g The Ethernet Port LAN is auto MDI MDIX meaning you can use either a straight through or a crossover Ethernet cable Auto MDI MDIX LAN Port Connect the Ethernet cable from computers on your LAN to thi...

Страница 5: ...nection to the power supply LAN LED An active LED indicates a link has been established A blinking LED indicates activity on the LAN port Phone LED This LED will light when a telephone is off the hook...

Страница 6: ...bandwidth consumption Adaptive jitter buffer for smooth voice reception Lost packet recovery ability for improved voice quality Support QoS Quality of Service for voice quality guarantee Built in PPPo...

Страница 7: ...lease refer to the Quick Installation Guide for more information regarding the Setup Wizard These buttons appear on most of the configuration screens in this section Please click on the appropriate bu...

Страница 8: ...ddress This option is commonly used for Cable modem services The Host Name is optional but may be required by some ISPs The default host name is the device name of the VoIP Terminal Adapter and may be...

Страница 9: ...ress entered in the fields must be in the appropriate IP form which are four octets separated by a dot x x x x The VoIP Terminal Adapter will not accept the IP address if it is not in this format Inpu...

Страница 10: ...ic PPPoE to obtain an IP address automatically for your PPPoE connection Select Static PPPoE to use a static IP address for your PPPoE connection Choose this option if your ISP uses PPPoE Most DSL use...

Страница 11: ...ply to set any changes made to the memory of the VoIP Terminal Adapter Click Connect to initiate a PPPoE connection Click Disconnect to end a PPPoE connection This is an optional DNS Address entry to...

Страница 12: ...SIP URL but send and receive SIP messages through the SIP proxy server defined in the Service Domain field Enter the IP address of the SIP Server in this field Enter the domain name corresponding to...

Страница 13: ...r will allow a SIP session to remain idle without traffic before dropping it When two SIP devices negotiate a SIP session they must negotiate a common expiration time for idle SIP sessions This field...

Страница 14: ...If you have accesses to such a service you will need to know the URL and Proxy Address of the Use this drop down menu to enable or disable the Provisioning Function on the VoIP Terminal Adapter Use th...

Страница 15: ...lligently modify the private IP address and port in its SIP SDP message by using the NAT mapped public IP address and port through a series of STUN queries against a STUN server located on the public...

Страница 16: ...as for the Server Agent Use this field to assign the telephone socket on the back of the router to the information entered in the User Agent The telephone number assigned to the User Agent The name th...

Страница 17: ...s field assigns the telephone socket on the back of the router to the information entered in the User Agent The telephone number assigned to this entry Enter the IP address of the remote peer in this...

Страница 18: ...your VoIP service provider uses Select Enabled RFC 2833 to send the DTMF tones in RTP packets Select Disabled G 711 to include the DTMF tones in the voice date stream This method works best when you...

Страница 19: ...data Used to raise or lower the gain volume of signals that come in from the IP and are sent to the line side or trunk side interface The Rx Gain dB level may be set in 0 5 db increments from 20 dBm...

Страница 20: ...ation menu of the device The default password is admin user is the User login name Enter the password here and the same password in the Confirm Password field This will be the password that the users...

Страница 21: ...19 L Tools System Reset to Factory Default Click Reset to Factory Default to restore the settings...

Страница 22: ...irmware updates at http support dlink com You can download firmware upgrades to your hard drive from the D Link support site Firmware Update File Name Click Apply to complete the firmware upgrade Clic...

Страница 23: ...is screen allows you to backup and restore configuration files Click Backup to initiate the backing up of a configuration file Click Upload to initiate the uploading of the configuration file once you...

Страница 24: ...22 O Tools Save Reboot This screen allows you to save and reboot the VoIP Terminal Adapter Click the Reboot...

Страница 25: ...o WAN This page displays the current information for the DVG 2001S MAC Address MAC address of the DVG 2001S IP Address WAN Public IP Address Subnet Mask WAN Public Subnet Mask Default Gateway WAN Publ...

Страница 26: ...ally cleared You may save the log files under Log Settings The screen above displays the Traffic Statistics Here you can view the amount of packets that pass through the DVG 2001S on the WAN port The...

Страница 27: ...25 R Status Cable Tester The VoIP Terminal Adapter offers you to conduct a Ping test by entering the IP address in the field below and then clicking the test button...

Страница 28: ...lp The Help tab will give basic information referring to various screens located in the VoIP Terminal Adapter To view a specific section click on its hyperlinked name A new window of information will...

Страница 29: ...perature 32 F to 131 F 0 C to 55 C Humidity Range 5 to 95 Non condensing Safety and Emissions FCC part15 LEDs Power LAN Phone Physical Dimensions L 3 25 inches 82 46 mm W 3 54 inches 90 mm Technical S...

Страница 30: ...A Weight 0 1225kg Warranty 3 year depends on D Link global warranty policy Telephony Support Call Control Protocol SIP RFC 3261 CODEC G 711 A law and U law G 723 1 G 726 and G 729A Echo Cancellation G...

Страница 31: ...ifferent port on the device if possible If the computer is turned off the link light may not be on What type of cable should I be using The following connections require a Crossover Cable Computer to...

Страница 32: ...n the ends of the cable If the wiring is the same on both sides it is straight through cable If one side has opposite wiring it is a crossover cable All you need to remember to properly configure the...

Страница 33: ...port on a Hub Switch Straight through Computer to an uplink port on a Hub Switch Crossover Hub Switch uplink port to another Hub Switch uplink port Crossover Hub Switch uplink port to another Hub Swi...

Страница 34: ...settings Go to Start Settings Control Panel Double click the Internet Options icon From the Security tab click the button to restore the settings to their defaults Click to the Connection tab and set...

Страница 35: ...tep 1 Click on Start and then click on Run Step 2 The Run Dialogue Box will appear Type winipcfg in the window as shown then click OK Step 3 The IP Configuration window will appear displaying your Eth...

Страница 36: ...he IP Configuration window S t e p 4 continued Check your IP Address Your computer must have an IP Address in the same range of the device you are attempting to configure Most D Link devices use eithe...

Страница 37: ...Run Step 2 Type cmd then click OK Step 3 From the Command Prompt enter ipconfig It will return your IP Address subnet mask and default gateway Step 4 Type exit to close the command prompt Why can t I...

Страница 38: ...can I assign a Static IP Address in Windows XP Step 1 Click on Start Control Panel Network and Internet Connections Network connections Step 2 See Step 2 for Windows 2000 and continue from there How c...

Страница 39: ...2 254 Make sure that the number you choose is not in use on the network Set the Default Gateway to be the same as the LAN IP Address of your VoIP Terminal Adapter 10 1 1 1 Set the Primary DNS to be th...

Страница 40: ...My Network Places and select Properties Highlight TCP IP and click the Properties button If you have more than one adapter then there will be a TCP IP Binding for each adapter Highlight TCP IP your ne...

Страница 41: ...your computer click Yes After you reboot the computer will now have a static private IP Address How can I assign a Static IP Address in Windows 98 Me Step 2 Click Specify an IP Address Enter in an IP...

Страница 42: ...er the IP Address of your D Link device in the address bar This should open the login page for the web management Follow instructions to login and complete the configuration Frequently Asked Questions...

Страница 43: ...ased configuration by typing in the IP Address of the VoIP Terminal Adapter default 10 1 1 1 in your web browser The username is admin all lowercase and the password is admin all lowercase S t e p 4 C...

Страница 44: ...the password dialog box does not come up repeat Step 2 Note Do not run Wizard S t e p 4 Click on the WAN button on left hand side of the Home WAN screen Select PPPoE S t e p 5 In the username field e...

Страница 45: ...1 1 1 and configure the WAN side to use PPPoE Step 2 Enter your screen name followed by aol com for the user name Enter your AOL password in the password box Step 3 You will have to set the MTU to 140...

Страница 46: ...support through our website or by phone Tech Support for customers within the United States D Link Technical Support over the Telephone 888 843 6100 Hours of Operation 8 00AM to 6 00PM PST D Link Tech...

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