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D-Link DNS-722-4/DNS-726-4 User Manual

Section 4 - Troubleshooting

Respond to a Critical RAID Volume

How the unit responds to a critical RAID Volume depends on the RAID level of your Volume and whether you have a 

spare drive available:

For 

RAID 1

 Volumes, if a spare drive is available, the RAID Volume will begin rebuilding itself automatically.

For 

RAID 1

 Volumes, when no spare drive is available, you must replace the failed disk drive. The RAID Volume will begin rebuilding itself when you install the new 

disk drive. 

RAID 0

 Volumes go offline after a disk drive failure. A 

RAID 0

 volume cannot be rebuilt. All data on the volume will be lost.

Check Enclosure Status

Step 1: Click 

System/Device Info

 button from the main menu.

Step 2: If CPU temperature is above specification:

Be sure there is adequate air flow around the device.

Be sure that the ambient temperature is below 35°C (95°F).

Step 3: Check the fan speed.

If the fan speed is below 1800 RPM, contact Technical Support.

If any power status item is out-of-specification, contact Technical Support.

Restore the Default Administrator’s Password

If you forget the password, you can reset the password for “admin” to the default password: 

<empty>.

 Press and hold the 

reset button for 5 seconds until the Power LED flashes three times. The Administrator password will now be blank.

Caution

When  you  reset  or  recover  your  unit,  sometimes  it  will  cause  data  corruption.  Backup  your  recorded  data  before 

resetting your unit.

Содержание DNS-722-4

Страница 1: ......

Страница 2: ...arks of D Link Corporation or its subsidiaries in the United States or other countries All other company or product names mentioned herein are trademarks or registered trademarks of their respective c...

Страница 3: ...etwork Setup 16 Configuration 17 Getting Started 17 NVR Search Utility 18 Login 19 Configure Hard Drive 20 Web UI 23 Setup 24 Wizard 24 Configuring the NVR 28 Network Setup 29 Camera Search 30 Camera...

Страница 4: ...Video Enhancement 65 Save Video 66 Save Image 67 Print Image 68 Page Setting 68 Backup the Recorded Video 69 Multi NVR Viewer Application 70 Playback Manager Application 73 Set Connections to the Uni...

Страница 5: ...NVR CAT5 Ethernet Cable Power Adapter Cable Holder Keys Manual and Software on CD Quick Install Guide Package Contents Note Using a power supply with a different voltage than the one included with yo...

Страница 6: ...uter Web based Configuration Utility Requirements Remote PC Minimum Requirements Computer with the following Windows 2000 XP 2003 Vista 32bit Pentium 4 2 4GHz or higher 512MB or higher Browser Require...

Страница 7: ...he NVR can record video directly sent from local and remote network cameras without the need for a dedicated PC DNS 722 4 supports D Link network cameras only DNS 726 4 supports D Link Axis Panasonic...

Страница 8: ...re multiple IP cameras on a centralized web interface Megapixel Resolution Support The major advantage of digital over analog video is its higher resolution support The NVR supports high resolution me...

Страница 9: ...such as an audible alarm or LED display Comprehensive Data and Hardware Security 1 Secure Data RAID 1 duplicates the recordings database onto two separate drives In the event of an Hard Disk failure...

Страница 10: ...era 2 to record camera 3 to output a light 3 Event Log With the simple event log the log pages are organized by date for easy look up 4 Multiple Mailing Lists Administrators can setup multiple contact...

Страница 11: ...Multiple Channel Playback Multiple channels can be selected for playback or monitored live 3 Quad View The DNS 726 4 supports 4 channel simultaneous playback and the DNS 722 4 supports 1 channel play...

Страница 12: ...ower down the NVR Drive LEDs These LEDs will be solid BLUE when the drives are connected but inactive The LEDs will blink when the drives are being accessed formatted or synchronized They will illumin...

Страница 13: ...S 722 4 DNS 726 4 User Manual Section 1 Product Overview Bottom View Key lock Key lock Use this lock to secure the front panel of the NVR The panel can be unlocked with the provided key for initial in...

Страница 14: ...ress and hold the button until the power LED flashes Rear Panel Connections Drive Eject Lever Drive Eject Lever Cable Holder Power Receptacle Fan Security Cable Slot USB Connector Reset Button Gigabit...

Страница 15: ...ware Installation Install the Hard Drives 1 Please install at least one 3 5 SATA hard drive before turning on the NVR Use the key to unlock the faceplate from the bottom of the NVR 2 Slide the facepla...

Страница 16: ...onnects When a drive is inserted properly you will feel it seat into the connector Some hard drives that are thin or oddly shaped may need to be guided carefully into position If a drive is not proper...

Страница 17: ...13 D Link DNS 722 4 DNS 726 4 User Manual Section 2 Installation 5 Attach the faceplate to the front of the device 6 Lock the faceplate to secure the Hard Disks...

Страница 18: ...S that you would like to use with the NVR you may connect it before powering the unit on 1 Connect the USB cable from the UPS to the port on the back of the NVR 2 Connect the power cable to the UPS En...

Страница 19: ...k and network LEDs will begin to blink The NVR will initialize the Hard Disk to default settings To change Hard Disk settings please visit the SETUP page in the web based configuration utility Support...

Страница 20: ...16 D Link DNS 722 4 DNS 726 4 User Manual Section 2 Installation Connecting Your NVR to the Network Network Setup...

Страница 21: ...the computer and insert the D Link DNS 722 4 DNS 726 4 Autorun CD into the CD ROM drive The following step by step instructions appear when using Windows Vista operating system The steps and screens...

Страница 22: ...r the first time If you would like to change the IP address before logging in or if you are unable to connect to the NVR IP address you can use the NVR Search Utility provided on the product CD to loc...

Страница 23: ...en will appear When logging into the NVR for the first time you will be asked to choose a drive configuration type and format the drives There are four options Standard JBOD RAID 0 and RAID 1 Standard...

Страница 24: ...age appears informing you that your drives will be formatted and all data will be erased Click OK to continue When prompted to configure the Hard Drive Settings Configure Hard Drive Select the type of...

Страница 25: ...t A restart countdown screen will appear and when the restart is complete the login screen will appear Type admin for the username and leave the password field blank Note After logging in to the NVR f...

Страница 26: ...22 D Link DNS 722 4 DNS 726 4 User Manual Section 3 Configuration After login you will be redirected to the NVR web UI...

Страница 27: ...22 4 DNS 726 4 setup wizard as well as the LAN configuration settings camera search camera settings recording schedule auto backup event settings time and system settings and device settings MAINTENAN...

Страница 28: ...ws you to quickly configure some of the basic device settings When running the NVR setup wizard the welcome screen details the five steps of the wizard Click Next to continue It is recommended you set...

Страница 29: ...nue It is recommended to assign your NVR a Static IP address Enter an available IP address the subnet mask of your network theGatewayIP address usually the IP adress of your router and the IP address...

Страница 30: ...Enter a name for the NVR or leave the default values and click Next to continue When the wizard completes click Back to go back and make changes or click Restart to restart the NVR and save the config...

Страница 31: ...27 D Link DNS 722 4 DNS 726 4 User Manual Section 3 Configuration When the login prompt appears login using the new administrator password...

Страница 32: ...and create a detailed schedule Users can also simply choose Always Record and select connected cameras After completing the above settings the NVR will be fully functional ADVANCED OPERATION Step 1 E...

Страница 33: ...in the future The fixed IP address The default value 255 255 255 0 is used to determine if the destination is in the same subnet The gateway forwards frames to destinations in a different subnet Inval...

Страница 34: ...word of the camera Note Some cameras will limit the login authority to the administrator only To add cameras without the UPnP function please go to the Camera Setup menu and enter the IP address manua...

Страница 35: ...amera modify its address port user name and password and then click the Save Settings button Camera Channel Vendor Auto Detection Select the number of analog cameras supported by one video server from...

Страница 36: ...rts Select the frame rate Select the resolution Select the image quality Check the Enable Audio option for live view and recording Click to connect to the web page of the selected network camera for a...

Страница 37: ...only If the maximum number of connections is 16 and if each user connects to 4 cameras then the maximum number of connected users is 4 and not 16 Port Maximum Users Emap Allowed Blocked List Enter the...

Страница 38: ...disk space when the disk space is full This will overwrite the earliest recorded video with the latest video one day at a time In the event that a volume reaches full capacity during a single day reco...

Страница 39: ...Schedule the cameras differently for each day of the week Insert new schedules refer to the next page Delete the selected schedule Modify the schedule and recording mode setting Set Up the Schedule St...

Страница 40: ...art recording immediately When configuring the Motion Detection event be sure to set up the motion detection function on your camera first After changing the motion detection settings of your camera b...

Страница 41: ...ed by network traffic If data backup of the specified period on previous day is unable to be completed within 24 hours the new backup schedule will start and the remaining data will be ignored Auto Ba...

Страница 42: ...ll send an E mail to the pre set contacts Step 2 Click the Add button to setup the actions of the event Step 3 Click the action and then click the Configure button to modify the details of that action...

Страница 43: ...vide the user name and password to the SMTP server for identification before sending E mail Input the SMTP server login user name Input the SMTP server login user password Add Contacts Step 1 Insert t...

Страница 44: ...sername or key provided by your service provider If the Dynamic DNS provider supplies only a key enter that key in all three fields Enter the password or key provided by your service provider Re type...

Страница 45: ...tings There are three choices for setting the time Select or enter an NTP Server here An NTP Server is a server on the Internet that maintains time The NVR will contact the server you entered and rece...

Страница 46: ...annot be deleted The default password for admin is blank Setting a password after the first login is strongly recommended If the administrator password is lost you may hold the reset button on the rea...

Страница 47: ...on box click the OK button Modify User Priviledges Step 1 Click the Modify User Privileges icon for one of the users in the User List Step 2 Select the live view cameras and PTZ IO Control functions w...

Страница 48: ...space Combines both hard drives in a striped fashion which will create one large volume geared towards maximum performance Mirrors the hard drives for redundancy If one hard drive fails the other stil...

Страница 49: ...upports RAID levels 0 and 1 RAID 0 RAID 0 provides data striping which spreads out blocks of data over both drives but does not provide data redundancy Although performance is improved the lack of fau...

Страница 50: ...n If the NVR is malfunctioning or crashes unexpectedly click the Restart button on the NVR Restarting the NVR will take about one and a half minutes This will reset all configurations to factory defau...

Страница 51: ...firmware can be upgraded from this page The firmware update must be saved on the local hard drive of your computer Click the Browse button to search the local hard drive for the firmware update file...

Страница 52: ...he recording may continue but will produce blank video Displays the frame rate of the camera Displays the transmission bit rate of the camera Shows the hard drive space and estimated remaining recordi...

Страница 53: ...ive Information Displays the local network settings of the NVR Displays the device name and current temperature of the NVR Displays the connected UPS status from USB connection Displays the hard drive...

Страница 54: ...tion System Log This page displays the system event list of your NVR The System Log is different from the NVR Log as it includes the following items 1 User login logout 2 Modify delete account 3 Syste...

Страница 55: ...onfiguration NVR Log NVR Log NVR Event Log Displays the NVR log information such as stop recording or NVR system start Displays the event log information such as motion detection or lost camera connec...

Страница 56: ...52 D Link DNS 722 4 DNS 726 4 User Manual Section 3 Configuration Help The NVR Help page provides a list of support topics...

Страница 57: ...l Screen Press the ESC button on the keyboard to return to normal display 3 If the camera supports audio users can check Enable Audio from the right click menu and listen to live audio of this channel...

Страница 58: ...h full screen Press ESC button on the keyboard to return to normal display Display your emap file Max size 20KBytes of BMP and JPG file You may control the camera view by utilizing the PTZ camera cont...

Страница 59: ...digitally zoom in or out Any camera can use this function Select a camera video and click this button to play stop disconnect a particular channel Display video information including camera name vide...

Страница 60: ...the PLAYBACK tab at the top of the menu Step 3 Click the Open Record button Step 4 The Record Display Window will show information about the available video clips Select the date you would like to fi...

Страница 61: ...NS 722 4 only supports 1 camera playback Select to display the video with full screen Press the ESC key on the keyboard to return to normal display Display video date and time cue in out points time a...

Страница 62: ...ton to play stop pause a particular channel Click the or button to increase or decrease the playback speed Click the Cue In or Cue Out button to set the period for Save Video Click to pause the playba...

Страница 63: ...de Next Interval Previous Interval Recordings are displayed as a calendar Recordings are displayed as a list When selecting this option the system will start playing the video clip whenever a record i...

Страница 64: ...image will be saved in the clipboard and can be pasted to other applications You can manually select where you would like to save the image name the saved file and choose the desired format for the im...

Страница 65: ...ideo records Select the start and end points that indicate the time period you would like to view Check the Enable Preview option to view the selected video Users can refresh the Date Time Search Dial...

Страница 66: ...ble can be modified using the icon at the bottom left corner Step 4 Select the Enable Preview option to get the preview of the video you select Step 5 Click the camera name to select the cameras you w...

Страница 67: ...Occlusion General Motion Detect all movements in the defined area 1 Define a detection zone by clicking and dragging to draw an area on the image You may define more than one zone by repeating this st...

Страница 68: ...stopping at the moment the event is found 5 Click the Search button Missing Object Alarm triggers when the selected object is removed from the defined area on the screen 1 Define detection object by...

Страница 69: ...p Default OK Select this option and adjust the gamma to change the luminance Select this option to activate the function Move the slider control to the right to sharpen the image to the left to soften...

Страница 70: ...w Then click the Save Video button Step 3 Choose the folder where you would like to save the file Step 4 Input the file name and click the Save button Step 5 Choose the export format Step 6 Choose the...

Страница 71: ...2 Click the Save Image button when the desired image is shown on the screen Step 3 Choose the folder where you would like to save the file to Step 4 Choose the desired image format BMP or JPEG Step 5...

Страница 72: ...e is shown on the screen Step 3 Select desired print settings Page Setting Step 4 Click the Print button Print in original size Fit the page Align Image Print Content Select this option to have the im...

Страница 73: ...select instead of a single video clip Step 1 Use Open Record to select the desired data Step 2 Click the Backup button Step 3 Set the Start Time and End Time that you would like to backup Step 4 Sele...

Страница 74: ...ew Minimize the Remote Live Viewer window Shut down the application Click the icon to digitally zoom in or out Select the camera video and click this button to play stop disconnect a particular channe...

Страница 75: ...ocal application and the remote unit Step 8 Click the Add button to add this unit into your remote server list Step 9 Click the OK button Set Groups for Cameras Step 1 Click the Group tab Step 2 Log i...

Страница 76: ...k the Delete or Rename button to remove or rename that group Step 5 Repeat step 2 through 3 to modify other groups Step 6 Click the OK button Setup Remote Live View through Application Step 1 Click th...

Страница 77: ...o date and time cue in out points time and speed Adjust the sound level Click the icon to digital zoom in or digital zoom out the view Every camera can use this function Select a camera video and clic...

Страница 78: ...ton Step 2 Input the name of your unit Step 3 Input the IP address of that unit Step 4 Modify the port if necessary Step 5 Input the user name Step 6 Input the password Step 7 Check the Save Password...

Страница 79: ...the application to backup your files Step 1 Input the IP address of your unit Step 2 Input the user name Step 3 Input the password Step 4 Click the OK button Step 5 Click the New Period button Step 6...

Страница 80: ...ideo Step 1 Explorer insert plus the IP address of your unit Step 2 Use the administrator s ID and password to login You may also use a user s ID who has the delete data privilege Step 3 Open the vide...

Страница 81: ...R if a drive has failed Replace a Failed Disk Drive If a disk drive fails the Disk Status LED will turn amber If the disk drive belongs to a RAID Volume the Volume will go Critical or Offline Replace...

Страница 82: ...e will be lost Check Enclosure Status Step 1 Click System Device Info button from the main menu Step 2 If CPU temperature is above specification Be sure there is adequate air flow around the device Be...

Страница 83: ...ause the system to reject a connection through Windows Explorer In this condition you must change the settings of Vista first Step 1 Go to Start Control Panel Step 2 Select Administrative Tools Step 3...

Страница 84: ...rive I O performance is greatly improved by spreading the I O load across many channels and drives No parity calculation overhead is involved Disadvantage Not a true RAID because it is not fault toler...

Страница 85: ...e NVR and then connect to the Web UI The NVR will prompt you to format the new drive Standard RAID 1 mode or both drives JBOD RAID 0 mode Adding a New Hard Drive The NVR is able to work with one singl...

Страница 86: ...nels Remote Live View Control Live view preset go patrol focus PTZ functions snapshot remote IO DNS 726 4 only full screen digital zoom Remote Playback Supported via IE and NVR client Playback system...

Страница 87: ...isk RAID 0 RAID 12 JBOD Two RESET modes Reset firmware GUI button HW reset button press over 5 seconds Flash ROM 32MB RAM 128MB DDR NIC Gigabit Ethernet LAN port 10 100 1000 Mbps I O ports RJ45 port x...

Страница 88: ...mark 2 RAID1 mirroring requires the use of two internal SATA drives To avoid data incompatibility in RAID 1 operation use identical SATA drives from the same manufacturer Formatted drive capacity for...

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