DIR-855
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TROUBLESHOOTING
SET-UP AND CONFIGURATION PROBLEMS
1. HOW DO I CONFIGURE MY DIR-855 ROUTER WITHOUT THE CD, OR CHECK MY
WIRELESS NETWORK NAME (SSID) AND WIRELESS ENCRYPTION KEY?
- connect your pc to the router using an ethernet cable.
- open a web browser and enter the address http:// dlinkrouter or http://192.168.0.1
- log into the router using the default username
admin
, the default password is (leave the field blank).
- once logged in, you can use the wizard to configure the router, or make changes manually.
Note:
If you have changed the password and cannot remember it, you will need to reset the
router to factory defaults.
2. HOW DO I RESET MY DIR-855 ROUTER TO FACTORY DEFAULT SETTINGS?
- ensure the router is powered on.
- press and hold the reset button on the rear of the device for 20 seconds.
note: Resetting the router to factory default will erase the current configuration settings. to re-
configure your settings, log into the router as outlined in question 1, then run the setup Wizard.
3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY
WIRELESS NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY?
- every pc that needs to connect to the router wirelessly, you will need to ensure you use the
correct Wireless network name (ssId) and encryption key.
- use the web based user interface (as described in question 1 above) to check or choose your
wireless settings.
- make sure you write down these settings so that you can enter them into each wirelessly
connected pc. You will find a dedicated area on the back of this document, this important
information for future use.
4. WHY CAN I NOT GET AN INTERNET CONNECTION?
- For cable users make sure clone mac address option is ticked during Wizard installation
(or enter the registered mac) and make sure the service has been enabled/connected and is
operational.
- For adsl users please contact your Isp to make sure the service has been enabled/connected
by your Isp and that your Isp username and password is correct.
