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D-Link DGS-2208 User Manual

Appendix C - Contacting Technical Support

Contacting Technical Support

D-Link provides free technical support for customers within the United States and within Canada for the duration of
the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our
web site or by phone.

Before you contact technical support, please have the following ready:

• Model number of the product (e.g. DGS-2208)

• Hardware Revision (located on the label on the bottom of the switch (e.g. rev A1))

• Serial Number (s/n number located on the label on the bottom of the switch).

You can ﬁnd software updates and user documentation on the D-Link website as well as frequently asked questions
and answers to technical issues.

For customers within the United States:

Phone Support:

(877) 453-5465

24 hours a day, seven days a week.

Internet Support:

http://support.dlink.com

[email protected]

For customers within Canada:

Phone Support:

(800) 361-5265

Monday to Friday 7:30am to 9:00pm EST

Internet Support:

http://support.dlink.ca

email:[email protected]

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Содержание DGS-2208 - Desktop Switch

Страница 1: ......

Страница 2: ... Before You Connect to the Network 16 Mounting the Switch on the Wall 17 Mounting on a cement wall 17 Mounting on a wood wall 17 Connecting the Switch 18 DGS 2208 to End Node 18 Hub Switch to DGS 2208 18 Connecting To Network Backbone or Server 18 Troubleshooting 19 Glossary 20 Networking Basics 27 Check your IP address 27 Statically Assign an IP address 28 Technical Speciﬁcations 29 DGS 2208 Spec...

Страница 3: ...nician should service components inside these compartments If any of the following conditions occur unplug the product from the electrical outlet and replace the part or contact your trained service provider The power cable extension cable or plug is damaged An object has fallen into the product The product has been exposed to water The product has been dropped or damaged The product does not oper...

Страница 4: ... 50 Hz in eastern Japan and 100 V 60 Hz in western Japan 230 V 50 Hz in most of Europe the Middle East and the Far East Also be sure that attached devices are electrically rated to operate with the power available in your location Use only approved power cable s If you have not been provided with a power cable for your system or for any AC powered option intended for your system purchase a power c...

Страница 5: ...tepped on or tripped over Be sure that nothing rests on any cables Do not modify power cables or plugs Consult a licensed electrician or your power company for site modiﬁcations Always follow your local national wiring rules When connecting or disconnecting power to hot pluggable power supplies if offered with your system observe the following guidelines Install the power supply before connecting ...

Страница 6: ...from electrostatic discharge ESD 1 When unpacking a static sensitive component from its shipping carton do not remove the component from the antistatic packing material until you are ready to install the component in your system Just before unwrapping the antistatic packaging be sure to discharge static electricity from your body 2 When transporting a sensitive component ﬁrst place it in an antist...

Страница 7: ...can be performed using the following steps The power outlet should be within 1 82 meters 6 feet of the Switch Visually inspect the DC power jack and make sure that it is fully secured to the power adapter Do not cover the ventilation holes on the sides of the Switch and make sure there is adequate ventilation around it Do not place heavy objects on the switch Product Overview Package Contents ...

Страница 8: ...r CSMA CD protocol full duplex ﬂow control and management objects but with a tenfold increase in theoretical throughput over 100Mbps Fast Ethernet and a one hundred fold increase over 10Mbps Ethernet Since it is compatible with all 10Mbps and 100Mbps Ethernet environments Gigabit Ethernet provides a straightforward upgrade without wasting a company s existing investment in hardware software and tr...

Страница 9: ...s provide full line speed and dedicated bandwidth for all connections This is in contrast to hubs which use the traditional shared networking topology where the connected nodes contend for the same network bandwidth When two switching nodes are communicating they are connected with a dedicated channel between them so there is no contention for network bandwidth with other nodes As a result the swi...

Страница 10: ...o that voice trafﬁc is always clear and jitter free The DGS 2208 supports the 802 1p feature with 4 preconﬁgured priority queues When a frame tagged with an 802 1p priority bit is received by the switch it places the frame into one of 4 queues prioritized according to its tag number For example trafﬁc tagged with a priority bit of 7 will have a higher priority then trafﬁc tagged with a priority bi...

Страница 11: ...nction at Switch boot up Supports Auto Negotiation for 10 100 1000Mbps and duplex mode Supports Auto MDI MDIX for each port Supports Full Half duplex transfer mode for 10 and 100Mbps Supports Full duplex transfer mode for 1000Mbps Supports IEEE 802 1p Priority Queuing up to 4 queues Full wire speed reception and transmission Store and Forward switching method Supports 8K absolute MAC addresses Ext...

Страница 12: ...with an explanation of each indicator LED Indicators Comprehensive LED indicators display the conditions of the Switch and status of the network A description of these LED indicators follows see LED Indicators The LED indicators of the Switch include Power Link Act 1000Mbps and 100Mbps The Cable Diagnostic functions of the Switch are indicated by a combination of the Speed and the Link Act LEDs as...

Страница 13: ...hernet station Cable Diagnostic LED Indications When the Switch is booted up when the Switch is ﬁrst powered on the Cable Diagnostic function is initialized and run The Cable Diagnostic function will detect three common faults in an Ethernet cable connecting the Switch to a remote network device an open circuit a lack of continuity between the pins at each end of the Ethernet cable or a disconnect...

Страница 14: ...ED glowing amber for 5 seconds after the initial port scan The Switch is then reset for normal operation It takes about 2 seconds for the Switch to reset The entire Cable Diagnostic process takes about 17 seconds from the time the Switch is booted So from the time power is ﬁrst applied to the Switch about 17 seconds is required before the Switch will begin normal operation NOTE There is no display...

Страница 15: ...ehensive LED indicators display the conditions of the Switch and status of the network DC Power Jack Power is supplied through an external AC power adapter Check the technical speciﬁcation section for information about the AC power input voltage Since the DGS 2208 does not require a power button plugging its power adapter into a power outlet will immediately power it on ...

Страница 16: ...ally inspect the power cord and see that it is fully secured to the AC power port Make sure that there is adequate space for proper heat dissipation from and adequate ventilation around the Switch Leave at least 10 cm 4 inches of space at the front and rear of the Switch for ventilation Install the Switch in a fairly cool and dry place for the acceptable temperature and humidity operating ranges I...

Страница 17: ... in order to view the LEDs Please refer to the illustration below Mounting on a cement wall 1 Mount the Nylon screw anchors into a cement wall 2 Drive the T3 x 15L screws into the Nylon screw anchors 3 Hook the mounting holes of the switch back on the screws Mounting on a wood wall 1 Drive the T3 x 15 L screws into the wood wall 2 Hook the mounting holes of the switch back on the screws 1 3 4 inch...

Страница 18: ... port speed of either 10 100 Mbps or 1000Mbps A blinking LED on the bottom indicates packet activity on that port Hub Switch to DGS 2208 These connections can be accomplished in a number of ways using a standard Ethernet cable A 10BASE T hub or switch can be connected to the Switch via a twisted pair Category 3 4 5 or 5e UTP STP cable A 100BASE T hub or switch can be connected to the Switch via a ...

Страница 19: ...s for each additional computer 2 Does the DGS 2208 switch have an uplink port The DGS 2208 has Auto MDI ports which automatically sense the type of cable being used e g Straight through or Crossover and adjust themselves accordingly to pass data over the network 3 What is the maximum length of Category 3 4 or 5 twisted pair cable that can be used between the DGS 2208 and other devices such as rout...

Страница 20: ...3 speciﬁcation for Ethernet over Unshielded Twisted Pair UTP cabling aging The automatic removal of dynamic entries from the Switch Database which have timed out and are no longer valid ATM Asynchronous Transfer Mode A connection oriented transmission protocol based on ﬁxed length cells packets ATM is designed to carry a complete range of user trafﬁc including voice data and video signals auto neg...

Страница 21: ...width of Ethernet is 10Mbps the bandwidth of Fast Ethernet is 100Mbps baud rate The switching speed of a line Also known as line speed BOOTP The BOOTP protocol allows you to automatically map an IP address to a given MAC address each time a device is started In addition the protocol can assign the subnet mask and default gateway to a device bridge A device that interconnects local or remote networ...

Страница 22: ... of aggregation within a corporate network where a switch provides high performance access to server farms a high speed backbone connection and a control point for network management and security Ethernet A LAN speciﬁcation developed jointly by Xerox Intel and Digital Equipment Corporation Ethernet networks operate at 10Mbps using CSMA CD to run over cabling Fast Ethernet 100Mbps technology based ...

Страница 23: ...ocol allowing communication in a NetWare network LAN Local Area Network A network of connected computing resources such as PCs printers servers covering a relatively small geographic area usually not larger than a ﬂoor or building Characterized by high data rates and low error rates latency The delay between the time a device receives a packet and the time the packet is forwarded out of the destin...

Страница 24: ...sses These addresses are speciﬁed in the destination address ﬁeld of the packet protocol A set of rules for communication between devices on a network The rules dictate format timing sequencing and error control resilient link A pair of ports that can be conﬁgured so that one will take over data transmission should the other fail See also main port and standby port RJ 45 Standard 8 wire connectors...

Страница 25: ...rks by allowing you to implement parallel paths for network trafﬁc and to ensure that redundant paths are disabled when the main paths are operational and enabled if the main paths fail stack A group of network devices that are integrated to form a single logical device standby port The port in a resilient link that will take over data transmission if the main port in the link fails switch A devic...

Страница 26: ... device using your switch s local management capabilities UDP User Datagram Protocol An Internet standard protocol that allows an application program on one device to send a datagram to an application program on another device VLAN Virtual LAN A group of location and topology independent devices that communicate as if they are on a common physical LAN VLT Virtual LAN Trunk A Switch to Switch link ...

Страница 27: ...er automatically To verify your IP address please follow the steps below Click on Start Run In the run box type cmd and click OK At the prompt type ipconﬁg and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your router Some ﬁrewall software programs may ...

Страница 28: ...Step 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network S...

Страница 29: ...ffer Memory On Chip 1MByte Buffer Memory Per Device Forwarding Rate 10Mbps 14 880pps 100Mbps 148 810pps 1000Mbps 1 488 100pps Address Aging Timer Automatic Update Max Power Consumption Linear AC DC 7 5V 1A 6 75W Switching AC DC 5V 2A 5 5W QoS 802 1p 4 Queues Jumbo Frames 9KB Interface Options RJ 45 10BASE T 100BASE TX 1000BASE T Universal UTP Cable Recognition for Straight Through or Crossover Cab...

Страница 30: ... External Power Adapter Linear AC DC 7 5V 1A Switching AC DC 5V 2A Safety Agency Certiﬁcations and Environmental Safety CSA Temperature Operating 0 40 C 32 131 F Storage 10 70 C 14 158 F Humidity Operating 10 to 90 RH Non Condensing Physical Speciﬁcations Dimensions W x D x H 7 5 x 4 6 x 1 38 inches 190 5mm x 116 84mm x 35mm ...

Страница 31: ...f the product e g DGS 2208 Hardware Revision located on the label on the bottom of the switch e g rev A1 Serial Number s n number located on the label on the bottom of the switch You can ﬁnd software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 24 hours a ...

Страница 32: ...liers under this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Ofﬁce The replacement hardware need not be new or have an identical make model or part D Link may at its...

Страница 33: ...nsee for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is ﬁrst returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied t...

Страница 34: ...nd return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming What Is Not Covered The Limited Warranty provided herein by D Link does not cover Products that in D Link s judgment have been subjected to abuse accident alteration modiﬁcation tampering negligence misuse fa...

Страница 35: ...HE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT THE MAXIMUM LIABILITY OF D LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR S...

Страница 36: ...structions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures R...

Страница 37: ...nk DGS 2208 User Manual Appendix E Registration Version 1 0 02 08 2006 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

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