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Troubleshooting FAQs
The following troubleshooting FAQs are available:
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General administration
Q: I am trying to set up some of the firewall options, but it keeps asking me for a password while I
work.
See
Changing web-based manager options
Q: I can't find the administrator pages on the firewall.
See
Logging into the web-based manager
. Use the front panel Keypad to check the IP address of the
interface to which you are trying to connect.
Q: Administration from the Internet does not work.
See
Controlling management access to the DFL-1000
Q: Everyone in the world knows the password.
See
Adding and editing administrator accounts
.
Q: I just spent a week setting up and things are working perfectly. Is there some way to save the
configuration before making any more changes.
See
and
Q: How can I get a warning when someone is attacking my network?
See
Alert email
.
Network configuration
Q: I am trying to set up the network connections, but I can't seem to ping the firewall.
See
Controlling management access to the DFL-1000
.
Firewall policies
Q: When I set policies all the computers on the network seem to be affected. The policy for a
single machine is being applied to the entire network.
This most often occurs when adding a single address and forgetting to change the netmask from
255.255.255.0 to 255.255.255.255.
Q: My policies are set correctly but I still cannot connect to the Internet from one or more of the
computers on my internal network.
DFL-1000 User’s Manual
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