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TROUBLESHOOTING

A network can be simple to install and maintain. However,

occasionally something might go wrong. The best approach to

troubleshooting network problems is to start at the very simplest

level and work your way up.

On the following pages we have covered many of the common

troubleshooting situations. Please read through these

pages or skip to the specific one that interests you.

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Содержание DFE-650TXD

Страница 1: ...DFE 650TXD 10 100 Ethernet PC Card User s Manual ...

Страница 2: ...0 100 Ethernet PC Card Introduction i Contents of Package iii About Fast Ethernet 1 About Autonegotiation 2 Troubleshooting 4 Networking Basics 15 Technical Support 42 D Link Locations Worldwide 43 Specifications 44 Warranty 47 Registration 52 ...

Страница 3: ...C must be equipped with PCMCIA 16 bit extension bus and Type II PC Card slot s compliant NOTE The terms PC Card is used throughout this manual to refer to those objects as defined in the PCMCIA PC Card standards published by Personal Computer Memory Card Industry Association PCMCIA The term slot as used in this manual is synonymous with socket where the standards use the latter term in reference t...

Страница 4: ...ebook PC and a direct port for connecting RJ 45 The DFE 650TXD requires no pre installation setup simply insert its front end into the notebook PC s PC Card slot The DFE 650TXD is supplied with an RJ 45 receptacle which receives the network cable The direct port features full LED dis play for linkage and activity states speed and duplex transmitting and receiving data and carrier detection ii ...

Страница 5: ...E 650TXD 10 100 Ethernet PC Card Package Contents A DFE 650TXD 10 100 Ethernet PC Card B Driver CD C User s Manual in CD D Quick Install Guide E One plastic storage bag for the DFE 650TXD card DFE 650TXD 10 100 Ethernet PC Card ...

Страница 6: ...es correspon ding to three media types 100Base TX using two twisted pairs in EIA 568 Category 5 UTP or STP cable 100Base T4 using four twisted pairs in a Category 3 Category 4 or Category 5 UTP cable 100Base FX using two fiber optic strands The DFE 650TXD provides full duplex and half duplex 100Base TX operation in Category 5 twisted pair cable environ ments It does not provide 100Base T4 or 100Ba...

Страница 7: ... between the two modems include best baud rate compression method and error correction method When the two modems have tested the phone line quality and have switched to the combination of parameters which will provide the best data communication then you are given the connect message which signals the end of the inter modem negotiation and the beginning of your intended communication with the rem...

Страница 8: ...to negotiation process requires only a few milliseconds and the two devices select the best communication parame ters supported by both devices If the supporting device does not have autonegotiation func tionality then its monotone single capability message will be recognized by the DFE 650TXD s autonegotiation facility and the DFE 650TXD will simply switch to the one of its own capabilities which...

Страница 9: ... might go wrong The best approach to troubleshooting network problems is to start at the very simplest level and work your way up On the following pages we have covered many of the common troubleshooting situations Please read through these pages or skip to the specific one that interests you 4 ...

Страница 10: ...s six LED indicators 1 100 10 Indicator An orange light indicates that it is ON 2 Full Indicator A green light indicates that it is ON 3 Link Indicator A green light indicates that it is ON 4 RX Indicator A green and flashing light indicates that data is being received 5 TX Indicator A green and flashing light indicates that data is being transmitted 6 COL Indicator An orange light indicates inter...

Страница 11: ...st have the same Workgroup name to communicate properly Verify Network Adapter Installation If your Network Adapter were not installed including the Network System Software or Device drivers your network will not function properly Use these steps to verify that your Network Adapter are properly installed 1 Double Click the System icon in the Control Panel 2 Click the Device Manager tab on top of t...

Страница 12: ...ions Check to see that the computer s you are troubleshooting are properly connected Each computer must be connected from its DFE 650TXD with a Category 5 cable Examine the network cables and ensure that they have not been damaged by having been walked on rolled over by chairs or closed in doors Additionally make note of and alleviate any possible electromag netic interference that may be affectin...

Страница 13: ...thernet Adapter Driver Program into your CD ROM D 3 Type D DIAG EXE at the MS DOS prompt and press Enter to start the D Link PCMCIA Fast Ethernet Adapter Diagnostic Program 4 Read the follow the instructions on the screen Press F1 key anytime for additional help 5 Adapter Basic Diagnostic will determine if any problems exist with DFE 650TXD 6 Network Diagnostic will determine if problems exist wit...

Страница 14: ...e network must have a unique IP address getting a reply means that a computer is on the network and can communicate If you cannot ping another computer then there is probably a problem with the hardware Check the cabling and adapter installation If you are unable to network even when you receive a reply to your ping it is probably a software configu ration issue Verify that all the settings are co...

Страница 15: ...e settings may be listed on your system using different words that mean the same thing Refer to your motherboards s manual or contact the manufacturer if you are unsure Perform the following steps to check for a Plug and Play Motherboard and to reset the configuration 1 Reboot your computer 2 When your computer is going through its POST Power On Self Test enter into your BIOS Basic Input Output Sy...

Страница 16: ...he configuration information for your Plug and Play hardware It is reset to Disabled so that Windows will not perform the reconfiguration each time you start your computer 6 Save the new settings and Exit your BIOS This will allow your computer to boot up and load Windows 7 After Windows loads check in the Device Manager to see if there is an available IRQ TROUBLESHOOTING HOW TO FREE AN IRQ What t...

Страница 17: ...disable your COM Ports 1 Reboot your computer 2 When your computer is going through its POST Power On Self Test enter into your BIOS Basic Input Output System 3 Under the heading Integrated Peripherals look for Serial Port 1 or 2 or COM Port 1 or 2 4 Change the setting to Disable 5 Go to the heading PNP PCI Configuration 6 Make sure the setting for Resources Controlled By is set to Auto 7 Change t...

Страница 18: ...oot your computer 2 When your computer is going through its POST Power On Self Test enter into your BIOS Basic Input Output System 3 Under the heading Integrated Peripherals look for a setting Modem COM Port 4 Change the setting to Disable Note Only disable your Built On Modem if you know that you have upgraded your Modem you have had a Broadband connection Cable DSL installed or if you do not use...

Страница 19: ... above steps can be followed to remove a Built On Sound Card as well Another option for freeing up an IRQ is switching your Mouse either PS 2 or USB This will free up the IRQs for your COM Ports and you should follow the above steps for disabling the COM Ports in your BIOS Note You might need to contact your computer manufacturer for more information on freeing up an IRQ on your specific system TR...

Страница 20: ...mprehensive guide to networking it is just an outline of a few networking basics If you are interested in learning more about networking we have identified some Internet resources that may be of interest D Link Systems Inc http www dlink com D Link is one of the largest manufacturers of Ethernet products in the world D Link s technological expertise and dedication to providing quality products at ...

Страница 21: ...puters names or if you are using Windows 98 you may need to verify that each computer has a unique name and common workgroup name A On your Desktop right click the icon Network Places and select Properties from the context menu B Click the Identification tab on the top of the dialog box 16 ...

Страница 22: ...result The computer s name should be 15 or fewer characters with no spaces D Type the workgroup name this computer will be a part of in the Workgroup box All of the computers on your network should have an identical Workgroup name E The Computer Description box is optional You may enter a description that will help you identify this computer on your network Then click Close F Repeat this process f...

Страница 23: ...e steps below will enable you to share specific files and folders with other computers on your network A On your Desktop right click the icon Network Places and select Properties from the context menu B This dialog box is where you will come to configure most of your computers network settings It is also available through the Network icon in the Control Panel C Click the File and Print Sharing but...

Страница 24: ... able to give others access to my files E Click OK on the File and Print Sharing dialog box F Click OK on the Network dialog box G Provide the Windows 98 installation CD or diskette s if prompted or direct Windows to the proper location of the installation files Reboot if prompted 19 ...

Страница 25: ...t to share a CD ROM drive so your other computer that does not have one can read CD s Both of these processes are the same Only the disk drives and folders that you specifically identify as shared will be accessible to other computers on your network I Find the disk drive or folder you want to share with Windows Explorer or the My Computer icon on your desktop J Right click on the disk drive or fo...

Страница 26: ... network are shared M The Comment box is optional You can use this box to further describe the disk drive or folder for others on the network N Access Type allows you to designate how much someone else on the network can do with this disk drive or folder Read Only allow others to only look at or open the files on the disk drive or in the folder Full allows others to read write open save copy move ...

Страница 27: ...ing the disk drive or folder Two passwords are used to give two levels of security or access to others on the network using the Depends on Password setting Leaving the Password boxes empty gives everyone on the network access to the disk drive or folder P Click OK to continue You will be prompted to enter the password s you provided for verification Retype the password s just as you entered them t...

Страница 28: ...word when sharing this disk drive or folder you will be prompted for the password S You can access a disk drive or folder shared over the network from most Windows applications To make this process easier Windows allows you to map these disk drives and folders to a drive letter on another computer For example on a computer where you are accessing a shared folder from another computer inside Window...

Страница 29: ...ther computers on you network can be very convenient allowing you to print from any computer on the network The steps below will enable you to print with other computers on your network A On your Desktop right click the icon Network Places and select Properties from the context menu 24 ...

Страница 30: ...to place a check mark next to I want to be able to allow others to print to my printer s D Click OK on the File and Print Sharing dialog box E Click OK on the Network dialog box F You may now share any installed printers connected to this computer with other computers on your network 25 ...

Страница 31: ...re optional Then click OK For a computer to access a Network Printer the device driver or software for that printer must be installed and pointed to the proper location of the printer This is done much the same way you installed the printer on the computer it is connected to H Go to a computer that does not have the printer connected to it From the Start button on the Task Bar select Settings and ...

Страница 32: ...e printer Click OK when you have selected the desired printer Finish the installation by continuing the Add Printer Wizard normally M You may now use the Network Printer as if it was connected directly Note the computer that the printer is connected to must be on to use the printer If you find this inconvenient devices known as Network Print Servers are available from D Link including the DP 301 a...

Страница 33: ...NETWORKING BASICS How to Install TCP IP Go to START Settings Control Panel Double click on Network 28 ...

Страница 34: ...NETWORKING BASICS How to Install TCP IP Select the D Link DFE 650TX TXD 10 100 Ethernet PC Card Click on Add Select Protocol Click Add 29 D Link DFE 650TX TXD 10 100 Ethernet PC Card ...

Страница 35: ...NG BASICS How to Install TCP IP Select Microsoft Scroll down and Select TCP IP Click Ok Now the TCP IP for D Link DFE 650TXD 10 100 Ethernet PC Card will be available The TCP IP Installation is now complete 30 ...

Страница 36: ...P Address When the drivers are installed the default setting is set to obtain IP dynamically through a DHCP server If you need to check or change the settings then do the following Go to START Settings Control Panel Double Click on Network 31 ...

Страница 37: ...NG BASICS Configuring a Dynamic IP Address Highlight TCP IP for the DFE 650TXD Click on Properties NOTE If TCP IP is not present see Section 1 How to Install TCP IP 32 D Link DFE 650TX TXD Fast Ethernet PC Card ...

Страница 38: ...g a Dynamic IP Address When the TCP IP window opens choose IP Address tab Select Obtain an IP Address Automatically Click OK When the network properties window comes back up click OK Windows will ask you to reboot and click Yes 33 ...

Страница 39: ...NETWORKING BASICS Configuring a Static IP Address Go to START Settings Control Panel Double Click on Network 34 ...

Страница 40: ...nfiguring a Static IP Address Highlight TCP IP for the DFE 650TXD Scroll down if you cannot see it Click on Properties NOTE IfTCP IPisnotpresentseeSection1 HowtoInstallTCP IP 35 D Link DFE 650TX TXD 10 100 Ethernet PC Card ...

Страница 41: ...ess Enter an IP address into the empty field Suggested IP Range 192 168 0 2 to 192 168 0 254 NOTE IP Addresses must be signed sequentially to each computer Suggested Subnet Mask of 255 255 255 0 Click OK When the Network Properties window comes back up click OK Insert Windows CD if prompted Windows will ask you to reboot and click Yes 36 ...

Страница 42: ...NETWORKING BASICS Checking TCP IP Address of the Wireless Access Point Click on the Start button and click Run Figure 11 Start Run 37 ...

Страница 43: ...e Wireless Access Point Type winipcfg in the Open box Click OK The IP Configuration screen will be displayed The IP address will be displayed in the IP Address box 38 Click on More Info to display additional IP information D Link DFE 650TX TXD Fast ...

Страница 44: ...NETWORKING BASICS Checking TCP IP Address of the Wireless Access Point 39 D Link DFE 650TX TXD ...

Страница 45: ...NETWORKING BASICS Checking the Connection by Pinging Click on the Start button and click Run Type command in the Open box Click OK to get to a DOS prompt 40 ...

Страница 46: ...NETWORKING BASICS Checking the Connection by Pinging Type ping 192 168 0 1 which is the IP address of the Gateway in this case and hit the Enter key A successful ping will show four replies 41 ...

Страница 47: ...dlink com Email support dlink com Phone 949 788 0805 option 4 If you are a customer residing outside of the United States please refer to the list of D Link locations that is included in this manual Thank you for purchasing this product We like to receive feedback from our customers concerning our products Please take a moment to visit our web site You can register your purchase on line learn more...

Страница 48: ... LINE 00800 7250 4000 toll free REPAIR LINE 00800 7250 8000 INDIA D LINK INDIA Plot No 5 Kurla Bandra Complex Road Off Cst Road Santacruz E Bombay 400 098 India TEL 91 22 652 6696 FAX 91 22 652 8914 URL www dlink india com E MAIL service dlink india com ITALY D LINK MEDITERANEO SRL Via Nino Bonnet No 6 b 20154 Milano Italy TEL 39 02 2900 0676 FAX 39 02 2900 1723 URL www dlink it E MAIL info dlink ...

Страница 49: ... 802 3 standard for 10Mbps baseband CSMA CD Local Area Network Jumperless Hardware Autonegotiation functionality Media Interface RJ 45 Supported OS Windows 98 Windows ME Windows 2000 Windows NT 4 or newer LAN Chip Set DL10022 EMI Certifications FCC Class B VCCI Class B CE Certification I O base address assigned by Plug and Play system Interrupt Number assigned by Plug and Play system Power Consump...

Страница 50: ... continued Physical Dimensions L 12 mm W 54 mm H 3 mm Temperature Operating Temperature 0 to 60 Storage Temperature 20 to 70 4 to 158 Humidity 10 to 90 Non condensing Warranty Standard one 1 year and Free Technical Support 45 ...

Страница 51: ...L 650 are registered trademarks of D Link Microsoft Windows 98 Windows ME Windows 2000 and Windows NT are trademarks of the Microsoft Corporation All other trademarks are registered trademarks or trademarks of their respective holders All specifications are subject to change without notice 46 ...

Страница 52: ...y Period shall be ninety 90 days from the date of purchase D Link s sole obligation shall be to repair or replace the defective Hardware at no charge to the original owner Such repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement Hardware need not be new or of an identical make model or part D Link may in its discretion may replace the defective H...

Страница 53: ...ch a refund is given automatically terminates What You Must Do For Warranty Service Registration Card The Registration Card provided at the back of this manual must be completed and returned to an Authorized D Link Service Office for each D Link product within ninety 90 days after the product is purchased and or licensed The addresses telephone fax list of the nearest Authorized D Link Service Off...

Страница 54: ...EREIN THE ENTIRE RISK AS TO THE QUALITY SELECTION AND PER FORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW D LINK IS NOT LIABLE UNDER ANY CONTRACT NEGLIGENCE STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT INCONVE NIENCE OR DAMAGES OF ANY CHARACTER WHETHER DIRECT SPECIAL INCIDEN TAL OR...

Страница 55: ...terferencias de radio en cuyo case puede requerirse al usuario para que adopte las medidas adecuadas Attention Ceci est un produit de classe B Dans un environnement domestique ce produit pourrait causer des interférences radio auquel cas l utilisateur devrait prendre les mesures adéquates Attenzione Il presente prodotto appartiene alla classe B Se utilizzato in ambiente domestico il prodotto può c...

Страница 56: ... measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help VCCI Warning 51 ...

Страница 57: ...ganization use TCP IP IPX SPX Others_____________________________ 4 What network operating system s does your organization use Novell NetWare SCO Unix Xenix Linux Solaris Windows NT Windows 2000 Windows 98 ME Others_________________ 5 What network management program does your organization use D View HP OpenView Windows HPOpenView Unix SunNet Manager Novell NMS NetView 6000 Others 6 What network me...

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