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D-Link DES-1105 User Manual

Appendix C - Contacting Technical Support

Contacting Technical Support

D-Link provides free technical support for customers within the United States and within Canada for the duration of 
the warranty period on this product. U.S. and Canadian customers can contact D-Link technical support through our 
web site or by phone.

Before you contact technical support, please have the following ready:

 

• Model number of the product (e.g. DES-1105)

 

• Hardware Revision (located on the label on the bottom of the switch (e.g. rev A1))

 

• Serial Number (s/n number located on the label on the bottom of the switch). 

You can find software updates and user documentation on the D-Link website as well as frequently asked questions 
and answers to technical issues.

For customers within the United States:

 

Phone Support:

 

(877) 453-5465

 

24 hours a day, seven days a week.

 

Internet Support:

 

http://support.dlink.com

[email protected]

 

For customers within Canada:

 

Phone Support:

 

(800) 361-5265

  Monday to Friday 7:30am to 9:00pm EST
 
 

Internet Support:

 

http://support.dlink.ca

 

email:[email protected]

Содержание DES-1105 - Desktop Switch

Страница 1: ......

Страница 2: ...1105 10 Hub Switch to DES 1105 10 DES 1105 to Other Devices 10 Port Speed Duplex Mode 11 Mounting the Switch on the Wall 12 Mounting on a cement wall 12 Mounting on a wood wall 12 Troubleshooting 13 Networking Basics 14 Check your IP address 14 Statically Assign an IP address 15 Technical Specifications 16 DES 1105 Specifications 16 RJ 45 Pin Specifications 17 Contacting Technical Support 18 Warranty...

Страница 3: ...can be performed using the following steps The power outlet should be within 1 82 meters 6 feet of the Switch Visually inspect the DC power jack and make sure that it is fully secured to the power adapter Do not cover the ventilation holes on the sides of the Switch and make sure there is adequate ventilation around it Do not place heavy objects on the switch Product Overview Package Contents ...

Страница 4: ... and takes advantage of the existing investment in hardware software and personnel training Switching Technology Switching is a cost effective way of increasing the total network capacity available to users on a LAN If an Ethernet network begins to display symptoms of congestion low throughput slow response times and high rates of collision installing a switch to a network can preserve much or all...

Страница 5: ... of chaining hubs beyond the two repeater limit A switch can be used to split parts of the network into different collision domains making it possible to expand your Ethernet network beyond the 205 meter network diameter limit for 100BASE TX networks Switches supporting both 10Mbps Ethernet and 100Mbps Fast Ethernet are also ideal for bridging between existing 10Mbps networks and newer 100Mbps net...

Страница 6: ...stion free data pipe for simultaneous access to the server The DES 1105 is scalable allowing two or more DES 1105 switches to be cascaded together Since all ports support 200Mbps any one of its five ports may be used to cascade to an additional switch to open a Full Duplex Fast Ethernet pipe The DES 1105 is the perfect choice for a department or office planning to upgrade to Fast Ethernet The DES 11...

Страница 7: ...ssover detection giving true plug and play capability Crossover or Straight Through CAT5 cables can be plugged into any port Nway Auto negotiation for any port This allows for auto sensing of speed 10 100Mbps providing an automatic and flexible solution for the network Flow control for any port This minimizes dropped packets by sending out collision signals when the port s receiving buffer is full ...

Страница 8: ...se it is off Link Activity 1 5 This LED indicator light is green when the port is connected to a 100Mbps Fast Ethernet station The green indicator blinks as Ethernet data is transmitted or received The indicator light is amber when the port is connected to a 10Mbps Ethernet station or other network device The amber indicator blinks as Ethernet data is transmitted or received ...

Страница 9: ...it simple to connect to the switch just plug either a Crossover or Straight Through CAT5 cable into any port DC Power Jack Power is supplied through an external DC power adapter Check the technical specification section for information about the DC power input voltage Since the DES 1105 does not require a power button plugging its power adapter into a power outlet will immediately power it on ...

Страница 10: ...nection check the computer s Ethernet card the cable and the DES 1105 s conditions and connections Hub Switch to DES 1105 A hub 10 or 100BASE TX can be connected to the DES 1105 via a two pair Category 3 4 or 5 UTP STP Straight Through or Crossover cable For 100Mbps operation a Category 5 cable must be used The connection is accomplished from any port of the hub to any port of the DES 1105 DES 110...

Страница 11: ...e system uses auto negotiation to determine the transmission mode auto detecting the network speed 10Mbps or 100Mbps for any new twisted pair connection If the attached device does not support auto negotiation or has auto negotiation disabled an auto sensing process is initiated to select the speed and half duplex mode is selected ...

Страница 12: ...hat the front panel is exposed in order to view the LEDs Please refer to the illustration below Mounting on a cement wall 1 Mount the Nylon screw anchors into a cement wall 2 Drive the T3 x 15L screws into the Nylon screw anchors 3 Hook the mounting holes of the switch back on the screws Mounting on a wood wall 1 Drive the T3 x 15 L screws into the wood wall 1 3 4 inch minimum for wood wall 2 3 in...

Страница 13: ...ordingly to pass data over the network 3 What is the maximum length of Category 3 4 or 5 twisted pair cable that can be used between the DES 1105 and other devices such as routers switches computers etc The maximum length of Category 3 4 or 5 twisted pair cable that can be used between computers and other devices on a network is 100 meters or about 328 feet Keep in mind that this is a theoretical ...

Страница 14: ...t Run In the run box type cmd and click OK At the prompt type ipconfig and press Enter This will display the IP address subnet mask and the default gateway of your adapter If the address is 0 0 0 0 check your adapter installation security settings and the settings on your router Some firewall software programs may block a DHCP request on newly installed adapters If you are connecting to a wireless n...

Страница 15: ...Step 3 Highlight Internet Protocol TCP IP and click Properties Step 4 Click Use the following IP address and enter an IP address that is on the same subnet as your network or the LAN IP address on your router Example If the router s LAN IP address is 192 168 0 1 make your IP address 192 168 0 X where X is a number between 2 and 99 Make sure that the number you choose is not in use on the network S...

Страница 16: ...Fast Ethernet 100Mbps half duplex 200Mbps full duplex Topology Star Network Cables 10BASE T 2 pair UTP Cat 3 4 5 100 m EIA TIA 568 100 ohm STP 100 m 100BASE TX 2 pair UTP Cat 5 100 m EIA TIA 568 100 ohm STP 100 m Number of Ports 5 x 10 100Mbps auto negotiation auto MDI X ports DC inputs DC 5V 2A Power Consumption 2 5watts Max Temperature Operating 0 40 C 32º to 104º F Storage 10 70 C 14ºto 158º F ...

Страница 17: ...ss Table 2K entries per device Packet Filtering Forwarding Rate 10Mbps Ethernet 14 880 pps100Mbps Fast Ethernet 148 800 pps MAC Address Learning Automatic update RJ 45 Pin Specifications The following table shows the standard RJ 45 receptacle connector and their pin assignments RJ 45 Connector pin assignment Contact Media Direct Interface Signal 1 Rx receive 2 Rx receive 3 Tx transmit 4 Not used 5 ...

Страница 18: ...f the product e g DES 1105 Hardware Revision located on the label on the bottom of the switch e g rev A1 Serial Number s n number located on the label on the bottom of the switch You can find software updates and user documentation on the D Link website as well as frequently asked questions and answers to technical issues For customers within the United States Phone Support 877 453 5465 24 hours a ...

Страница 19: ...liers under this Limited Warranty will be at D Link s option to repair or replace the defective Hardware during the Warranty Period at no charge to the original owner or to refund the actual purchase price paid Any repair or replacement will be rendered by D Link at an Authorized D Link Service Office The replacement hardware need not be new or have an identical make model or part D Link may at its...

Страница 20: ...nsee for the non conforming Software will be refunded by D Link provided that the non conforming Software and all copies thereof is first returned to D Link The license granted respecting any Software for which a refund is given automatically terminates Non Applicability of Warranty The Limited Warranty provided hereunder for Hardware and Software portions of D Link s products will not be applied t...

Страница 21: ...nd return shipping charges for any product that is not packaged and shipped in accordance with the foregoing requirements or that is determined by D Link not to be defective or non conforming What Is Not Covered The Limited Warranty provided herein by D Link does not cover Products that in D Link s judgment have been subjected to abuse accident alteration modification tampering negligence misuse fa...

Страница 22: ...HE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS REPAIR REPLACEMENT OR REFUND OF THE DEFECTIVE OR NONCONFORMING PRODUCT THE MAXIMUM LIABILITY OF D LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY THE FOREGOING EXPRESS WRITTEN WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ANY OTHER WARRANTIES OR REMEDIES EXPRESS IMPLIED OR S...

Страница 23: ...structions may cause harmful interference to radio communication However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures R...

Страница 24: ...nk DES 1105 User Manual Appendix E Registration Version 1 0 11 22 2005 Product registration is entirely voluntary and failure to complete or return this form will not diminish your warranty rights Registration ...

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