What You Must Do For Warranty Service:
Submitting A Claim. Any claim under this limited warranty must be
submitted in writing before the end of the Warranty Period to an Authorized D-
Link Service Office. The claim must include a written description of the
Hardware defect or Software nonconformance in sufficient detail to allow D-
Link to confirm the same. The original product owner must obtain a Return
Material Authorization (RMA) number from the Authorized D-Link Service
Office and, if requested, provide written proof of purchase of the product (such
as a copy of the dated purchase invoice for the product) before the warranty
service is provided. After an RMA number is issued, the defective product must
be packaged securely in the original or other suitable shipping package to
ensure that it will not be damaged in transit, and the RMA number must be
prominently marked on the outside of the package. The packaged product shall
be insured and shipped to D-Link,
17595 Mt. Herrmann, Fountain Valley, CA 92708
with
all shipping costs prepaid. D-Link may reject or return any product
that is not
packaged and shipped in strict compliance with the foregoing
requirements, or
for which an RMA number is not visible from the outside of the
package. The
product owner agrees to pay D-Link’s reasonable handling and
return shipping
charges for any product that is not packaged and shipped in
accordance with
the foregoing requirements, or that is dete
r
mined by D-Link not to
be defective
or non-conforming.
What Is Not Covered:
This limited warranty provided by D-Link does not cover:
Products that have been subjected to abuse, accident, alteration, modification,
tampering, negligence, misuse, faulty installation, lack of reasonable care,
repair or service in any way that is not contemplated in the documentation for
