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disk space, but your ability to save recordings will be limited to the available disk space

remaining after installation.

17.

Why can't I see the video from my camera on D-ViewCam?

Issue:

FIX: Ensure that you have entered the correct IP address of your D-Link camera, along with

the correct user name and password (if they have been configured).

Step 1: Launch D-ViewCam and click General Settings > Setting > System Setting.

Содержание DCS-942L

Страница 1: ...I do when Active X fails to install during my mydlink camera setup 33 11 How do I configure Internet Explorer to allow ActiveX Controls 35 12 How do I access my mydlink camera remotely 37 13 How do I...

Страница 2: ...Step 2 2 Accept the End User License Agreement by checking the box next to I accept these terms and conditions then click Next...

Страница 3: ...Step 2 3 Follow the on screen instructions to connect your camera to your router and connect the power Click Next after you have completed each step...

Страница 4: ......

Страница 5: ...Step 4 4 Confirm that the LED on the rear of the camera is lit solid green...

Страница 6: ...m the menu on the left hand side of the camera name Enter and confirm a new password for the administrator account in the fields provided This password will be required when logging in to the camera s...

Страница 7: ...you wish to connect your camera to your router for normal operation You can choose to connect using a wired Ethernet connection Ethernet cable using Wi Fi Protected Setup WPS or by selecting an avail...

Страница 8: ...4 6 1 If you selected Ethernet Cable connection follow the on screen instructions to connect your camera to your router using a wired connection Once completed click Next to continue the wizard...

Страница 9: ...Your router must support WPS Push button Connection PBC in order to use this method 4 6 3 If you selected By Selecting a Wireless Network choose an available wireless network from the drop down menu...

Страница 10: ...ccount select Yes I already have a mydlink account then enter your mydlink account username email address and password in the fields provided and click Next 4 7 2 If you selected No I want to sign up...

Страница 11: ...ud service you will not be able to use any of the cloud services associated with your camera Click Next to continue Step 4 7 Setup is complete A summary page with display your camera s setup details a...

Страница 12: ...Step 5 Log in to your mydlink account to view and manage your DCS 942L http www mydlink com...

Страница 13: ...link Cloud Service registration requires the admin password Step 1 Open a web browser and enter the IP address of the camera in the address bar default is 192 168 0 20 Press Enter Step 2 The default u...

Страница 14: ...ord enter the existing administrator password leave blank by default and enter a new password in the Admin Password Setting section You will need to type the new password again in the Confirm New Pass...

Страница 15: ...current settings Note After a factory reset you will need to re register the camera with mydlink Step 1 With the unit on use a paper clip to press the reset button inside the hole on the back on the u...

Страница 16: ...en a web browser and enter the IP address of the camera in the address bar default is 192 168 0 20 Press Enter Step 2 The default username is admin and the password field should be left blank Click OK...

Страница 17: ...hange the IPv4 Address using the field provided The new address should be within the same subnet as the factory default address ie 192 168 0 XXX Step 6 Click the Save Settings button to save the new s...

Страница 18: ...a Method 1 To be used if your D Link Cloud Camera is already registered with the mydlink Cloud Service Step 1 Open your web browser and enter http www mydlink com Step 2 Enter your mydlink ID email an...

Страница 19: ...Step 3 Select the camera and click on Settings Step 4 Select the Motion Detection checkbox...

Страница 20: ...Step 5 Select the detection area and sensitivity you would like using the drawing tools Click Next to continue...

Страница 21: ...Step 6 Click Finish to save the motion detection area configuration...

Страница 22: ...Step 7 Click Save to save the current configuration and activate motion detection...

Страница 23: ...tep 1 Open a web browser and enter the IP address of the camera in the address bar default is 192 168 0 20 Press Enter Step 2 The default username is admin and the password field should be left blank...

Страница 24: ...Step 3 Click Motion Detection from the menu on the left hand side Step 4 Check the Enable Video Motion or Enable PIR or both...

Страница 25: ...otion area whereby the selected area will be included for motion detection or Erase motion area whereby the selected area will be excluded from motion detection To select an area click and drag your m...

Страница 26: ...detection are available on my IP camera Selected D Link Cloud Cameras offer 2 different types of motion detection 1 Software or Pixel Change Motion Detection The camera compares the change in pixels...

Страница 27: ...2 Hardware or PIR Passive Infrared Sensor Motion is detected when an object enters the image and gives off a different heat signature...

Страница 28: ...my DCS 942L Step 1 Open a web browser and enter the IP address of the camera in the address bar default is 192 168 0 20 Press Enter Step 2 The default username is admin and the password field should...

Страница 29: ...eo from the menu on the left hand side To enable the speaker check the Speaker option and select a volume from the drop down menu To enable the microphone check the Microphone option and select a volu...

Страница 30: ...directly into your router before proceeding Step 1 Download the latest firmware file for your device from https www mydlink com support Step 2 Open a web browser and enter the IP address of the camera...

Страница 31: ...ration interface again 9 How do I mount my camera to a wall or ceiling Step 1 The camera needs to be removed to expose the holes in the mounting base Unscrew the camera head from the mounting base by...

Страница 32: ...out of concrete drill the holes first then insert the plastic anchors to support the screws Step 4 Place the mounting base over the holes that are in the wall or ceiling Make sure to align the mountin...

Страница 33: ...mera stem to lock it in place 10 What can I do when Active X fails to install during my mydlink camera setup Step 1 If you have any software firewalls installed Norton McAfee Kaspersky try temporarily...

Страница 34: ...dium high or Medium If set to High temporarily lower until setup is complete Open your browser this example uses Internet Explorer Click the Settings icon then Internet Options Click on the Security t...

Страница 35: ...11 How do I configure Internet Explorer to allow ActiveX Controls Step 1 Open Internet Explorer browser Step 2 Click the Settings icon and then Internet Options...

Страница 36: ...Step 3 Click on the Security tab select Internet then click on the Custom Level button Step 4 Ensure that the Allow ActiveX Filtering option is Disabled...

Страница 37: ...ls 12 How do I access my mydlink camera remotely In order to view your mydlink camera remotely through the mydlink portal or using the mydlink app you must first register your camera to a mydlink acco...

Страница 38: ...iew live video Using the mydlink Lite app Step 1 Download and install the mydlink Lite app from to your mobile device check your camera s packaging or documentation for compatibility Step 2 Log into t...

Страница 39: ...Tap the camera that you wish to view the live feed for from the list which appears...

Страница 40: ...live feed screen 13 How do I enable a new camera in D ViewCam D ViewCam is a powerful software package from D Link which may be purchased separately It is useful for monitoring a large network of up t...

Страница 41: ...Step 2 Click on the Camera tab Step 3 Click Search to automatically find the IP camera s that are on your Local Area Network LAN...

Страница 42: ...ing the box in the left hand column You may enter a new name for this camera and then enter the administrator username and password assigned to this camera Click OK to add the camera Step 5 The pop up...

Страница 43: ...support UPnP you can manually add a camera as per the below instructions Step 1 Click Insert to manually add a network camera that is on your Local Area Network LAN The IP Camera Video Server Setting...

Страница 44: ...ter the administrator user name for this camera Password Enter the administrator password for this camera Protocol Select TCP UDP or HTTP Enter the following device information for your camera Auto De...

Страница 45: ...14 How do I set up motion detection and recording in D ViewCam Step 1 Launch D ViewCam and click the Schedule Configuration icon...

Страница 46: ...nfigure Step 3 Under the Mode menu select Record on Motion Step 4 Under the Original Video view click and drag to draw a box or multiple boxes to determine the area s that you want to monitor for moti...

Страница 47: ...Options and click OK again to close Schedule Configuration Step 5 Click the Start Menu icon and click Start Recording Schedule A circle will appear in the top right corner of each camera configured f...

Страница 48: ...Green No Motion Detected Red Motion Detected...

Страница 49: ...cheduled recording in D ViewCam Step 1 Launch D ViewCam and click the Schedule Configuration icon Step 2 Select the camera s you want to apply the recording schedule to then create a schedule and clic...

Страница 50: ...ure Always Record is selected Step 4 Under the Time section specify the time when you want the recording to occur and click OK Note If you want to record audio be sure to check the Record Audio box un...

Страница 51: ...Click OK to close the Encoding Options and click OK again to close Schedule Configuration Step 5 Click the Start Menu icon and click Start Recording Schedule...

Страница 52: ...wCam surveillance system can maintain high video monitoring and recording performance certain minimum system configurations are required Note Recording video over a long period of time will consume la...

Страница 53: ...r installation 17 Why can t I see the video from my camera on D ViewCam Issue FIX Ensure that you have entered the correct IP address of your D Link camera along with the correct user name and passwor...

Страница 54: ...Step 2 Click on the Camera tab select your camera and click Config Step 3 Confirm the following...

Страница 55: ...Correct IP address is entered Correct User Name and Password Correct Vendor and Model are selected Click OK The camera should now be displayed...

Страница 56: ...18 Why there is no sound on D ViewCam recording playback Step 1 Launch D ViewCam and click the Schedule Configuration icon Step 2 Click Configure...

Страница 57: ...Step 3 Check the Record Audio box and click OK Step 4 Click on the General Settings icon go to Setting and then click System Setting...

Страница 58: ...Step 5 Check the option Enable Audio on Active Channel and click OK...

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