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TROUBLESHOOTING 

 

Problem:  WinCE returns to the prior application upon restarting. 

You can exit the application (for instance, the Utility program) by using the PDA 
reset button.

 

 

Problem:  The wireless connection to the Access Point disconnects.  

Reset and force a connection by going to the “Utility” program>select 
“Config.”>check parameters>select “Modify” to force a re-connection. 
 

Problem:  The PDA “roams” to a new Access Point in a different subnet. 

1.  Unplug and re-insert the Wireless LAN Compact Flash Adapter 
2.  “Hard” reset your device to force a “release and renew” of a re-assignment 

of the IP Address in a DHCP Access Point environment. 

 

 

 

 

 

 

 

 

CONTACTING TECHNICAL SUPPORT 

 

 

You can find the most recent software and user documentation on the 

D-Link

 

website. 
 

D-Link 

provides free technical support for customers within the United States. 

 
U.S. customers can contact 

D-Link 

technical support through our web site, e-mail, 

or by phone. 
 
United States technical support is available Monday through Friday from 6:00 a.m. 
to 6:00 p.m. (PST.) 
 

Web

:  http://www.dlink.com 

Email

:  [email protected] 

Phone

: 949-788-0805 (option #4) 

 

If you are a customer residing outside of the United States, please refer to the list of 

D-Link

 

locations that is included in the User’s manual. 

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