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DAP-1350
7
EN
G
LIS
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TROUBLESHOOTING
SETUP AND CONFIGURATION PROBLEMS
1. HOW DO I CONFIGURE MY DAP-1350 TRAVEL ROUTER WITHOUT THE CD, OR
CHECK MY WIRELESS NETWORK NAME (SSID) AND WIRLESS ENCRYPTION KEY?
- Connect your PC to DAP-1350 using an Ethernet cable.
- Open a web browser and enter the address http://192.168.0.50
- The default username is
admin
. The default password is blank (leave this box empty).
- If you have changed the password and cannot remember it, you will need to reset the product
to set the password back to default.
2. HOW DO I RESET MY DAP-1350 TRAVEL ROUTER TO FACTORY DEFAULT SETTINGS?
- Ensure the product is powered on.
- Press and hold the reset button on the rear of the device for 5 seconds.
Note:
Resetting the product to the factory default will erase the current configuration settings.
To reconfigure your settings, log into the DAP-1350 as outlined in question 1, then run the
Setup Wizard.
3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY
WIRELESS NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY?
- For every PC that needs to connect to the DAP-1350 wirelessly, you will need to ensure you
use the correct Wireless Network Name (SSID) and encryption key.
- Use the web based user interface (as described in question 1 above) to check or choose your
wireless settings.
- Make sure you write down these settings so that you can enter them into each wirelessly
connected PC. You will find a dedicated area on the back of this document to write down this
important information for future use.
4. WHY CAN I NOT GET AN INTERNET CONNECTION?
- For Cable users, make sure that the
Clone MAC address
option is ticked during Wizard
installation (or enter the registered MAC) and that your ISP username and password is correct.
TECHNICAL SUPPORT
United Kingdom (Mon-Fri)
website: http://www.dlink.co.uk FTP: ftp://ftp.dlink.co.uk
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri)
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times