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D-Link DAP-1320 User Manual
Section 5 - Troubleshooting
Troubleshooting
This chapter provides solutions to problems that can occur during the installation and operation of the DAP-1320. Read the
following descriptions if you are having problems. The examples below are illustrated in Windows® XP. If you have a diferent
operating system, the screenshots on your computer will look similar to the following examples.
1. Why can’t I access the web-based coniguration utility?
When entering the IP address of the D-Link repeater (dlinkap.local for example), you are not connecting to a website nor do
you have to be connected to the Internet. The device has the utility built-in to a ROM chip in the device itself. Your computer
must be on the same IP subnet to connect to the web-based utility.
• Make sure you have an updated Java-enabled web browser. We recommend the following:
- Microsoft Internet Explorer® 6.0 and higher
- Mozilla Firefox 3.0 and higher
- Google™ Chrome 2.0 and higher
- Apple Safari 3.0 and higher
• Verify physical connectivity by checking for solid link lights on the device. If you do not get a solid link light, try using a
diferent cable or connect to a diferent port on the device if possible. If the computer is turned of, the link light may not be
on.
• Disable any Internet security software running on the computer. Software irewalls such as Zone Alarm, Black Ice, Sygate,
Norton Personal Firewall, and Windows
®
XP irewall may block access to the coniguration pages. Check the help iles included
with your irewall software for more information on disabling or coniguring it.