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6. Troubleshooting
This chapter provides solutions to problems that can occur during the
installation and operation of the DWL-800AP+ Wireless Range Extender.
We cover various aspects of the network setup, including the network
adapters. Please read the following if you are having problems.
Note: It is recommended that you use an Ethernet connection to
configure the DWL-800AP+ Wireless Range Extender.
1. The computer used to configure the DWL-800AP+ cannot access the
Configuration menu.
•
Check that the
Ethernet LED
on the DWL-800AP+ is
ON
. If
the
LED
is not
ON
, check that the cable for the Ethernet
connection is securely inserted.
•
Check that the Ethernet Adapter is working properly. Please
see item 3 (
Check that the drivers for the network
adapters are installed properly
) in this
Troubleshooting
section to check that the drivers are loaded properly.
•
Check that the
IP Address
is in the same range and subnet
as the DWL-800AP+. Please see
Checking the IP Address
in Windows XP
in the
Networking Basics
section of this
manual.
Note: The IP Address of the DWL-800AP+ is 192.168.0.30. All the computers
on the network must have a unique IP Address in the same range, e.g.,
192.168.0.x. Any computers that have identical IP Addresses will not be
visible on the network. They must all have the same subnet mask, e.g.,
255.255.255.0
•
Do a
Ping test
to make sure that the DWL-800AP+ is
responding. Go to
Start
>
Run
>Type
Command
>Type
ping
192.168.0.30
A successful ping will show four replies.
Note: If you have
changed the default
IP Address, make
sure to ping the
correct IP Address
assigned to the
DWL-800AP+.