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LIMITED LIFETIME WARRANTY AND CONNECTED     

EQUIPMENT GUARANTEE

Read the following terms and conditions carefully before using 

the CyberPower P4WSU (the “product”). By using the product, 

you consent to be bound by the terms and conditions of this 

limited lifetime warranty and connected equipment guarantee 

(together referred to as this “warranty”). IF YOU DO NOT 

AGREE TO THE TERMS AND CONDITIONS OF THIS 

WARRANTY, YOU SHOULD RETURN THE PRODUCT FOR A 

FULL REFUND PRIOR TO USING IT.

Who is providing this warranty, and what does it cover?

Cyber Power Systems (USA), Inc. (“CyberPower”) provides this 

limited lifetime warranty. It only covers the original purchaser 

and ends if you no longer own the product. This warranty 

covers defects in materials and workmanship in the product 

under normal use and conditions. It also covers equipment 

connected to the product and damaged because of the failure 

of the product. This warranty covers the product and connected 

equipment for as long as you own the product.

How do you open a connected equipment claim?

1.  Call us at (877) 297-6937, or write to us at Cyber Power 

Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN 

55379, or send us an email at [email protected] within 10 

days of the occurrence for instructions.

2. When you contact CyberPower, identify the product, the 

purchase date, and the item(s) of connected equipment. 

Have information on all applicable insurance or other 

resources of recovery/payment that are available to the initial 

customer, and request a claim number.

3. You must provide a dated purchase receipt (or other proof of 

the original purchase) for the CyberPower unit and 

connected equipment. You also need to provide a description 

of the damage to your connected equipment.

4. Pack and ship the product to CyberPower and the item(s) of 

connected equipment, a repair cost estimate for the damage 

to the connected equipment, and all claim forms that 

CyberPower provides to you. Show the claim number on the 

shipping label, or include it with the product. You must 

prepay all shipping costs. You are responsible for packaging 

and shipment, and you must pay the cost of the repair 

estimate.

What will CyberPower do to correct problems?

CyberPower will inspect and examine the product. If the 

product is defective in material or workmanship, CyberPower 

will replace it at CyberPower’s expense, or CyberPower will 

refund the full purchase price you paid for the product 

(purchase receipt showing price paid is required). If the product 

failed to protect any equipment plugged into it, we will also 

send you forms for making your claim for the connected 

equipment. We will repair or replace the equipment that was 

damaged because of the failure of the product or pay you the 

fair market value (NOT REPLACEMENT COST)

, of the 

equipment at of the time of the damage. We will use Orion Blue 

Book, another third-party valuation guide, eBay, Craigslist, or 

other source to establish that amount. Our maximum liability is 

limited to $75,000 for the P4WSU.

PRODUCT REGISTRATION

Prompt product registration assures coverage under the limited 

lifetime arranty, and also allows the opportunity of notifications 

for product enhancements, upgrades, and other announcements. 
Registration is quick and easy. Go to the Product Registration 

Page at www.CyberPowerSystems.com/registration.

CONTACT INFORMATION

Cyber Power Systems (USA), Inc.
4241 12th Avenue East  Suite 400
Shakopee, MN 55379
Toll-free: 1-877-297-6937 | CyberPowerSystems.com

CONFORMANCE APPROVALS

This device complies with Part 15 of the FCC Rules. Operation is 

subject to the following two conditions: (1) This device may not 

cause harmful interference. (2) This device must accept any 

interference received, including interference that may cause 

undesired operation.

Warning: 

Changes or modifications to this unit, not expressly 

approved by the party responsible for compliance, could void the 

user’s authority to operate the equipment. 
CAN ICES-3(B)/NMB-3(B)

NOTE:

 This equipment has been tested and found to comply with 

the limits for a Class B digital device, pursuant to Part 15 of the 

FCC Rules. These limits are designed to provide reasonable 

protection against harmful interference in a residential installation. 

This equipment generates, uses, and radiates radio frequency 

energy. If not installed and used in accordance with the 

instructions, may cause harmful interference to radio 

communications. However, there is no guarantee that interference 

will not occur in a particular installation. If this equipment does 

cause harmful interference to radio or television reception, the 

user is encouraged to try to correct the interference by one or 

more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from 

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Who pays for shipping?

We pay shipping when we send items to you; you pay when you 

send items to us.

What are some things this Warranty does not cover?

1.  THIS WARRANTY DOES NOT COVER: ANY SOFTWARE THAT 

WAS DAMAGED, SOFTWARE THAT NEEDS TO BE REPLACED 

DUE TO THE FAILURE OF THE PRODUCT, OR ANY DATA 

THAT IS LOST AS A RESULT OF THE FAILURE, THE 

RESTORATION OF DATA OR RECORDS, OR THE 

REINSTALLATION OF SOFTWARE.

2. This warranty does not cover: misuse, modification, operation 

or storage outside of the environmental limits of the product 

or the equipment connected to it. It does not cover damage 

while in transit or in storage; if there has been improper 

operation or maintenance, or use with items not designed or 

intended for use with the product, such as laser printers, 

appliances, aquariums, medical, or life support devices, etc.

What are the other limitations?

The sole and exclusive remedies of the initial customer are 

those provided by this warranty.
1.  This warranty does not apply unless the product and the 

connected equipment were connected to properly wired and 

grounded outlets (including compliance with electrical and 

safety codes of the most current electrical code), without the 

use of any adapters or other connectors.

2. The product must have been plugged directly into the power 

source. The equipment connected to the product must be 

directly connected in the product, not “daisy chained” 

together in serial fashion with any extension cords, another 

product, or device similar to the product, surge suppressor, 

or power tap. Any such installation voids the warranty.

3. The product and connected equipment must have been used 

properly in a suitable environment, in conformance with any 

applicable license, instruction manual, or warnings.

4. The product must have been used at all times within the 

limitations on the product’s maximum rated wattage.

Where can I get more information?

Contact us at: 
Cyber Power Systems (USA), Inc.
4241 12th Avenue East  Suite 400
Shakopee, MN 55379; 
Call us at (877) 297-6937; 
Send us an email message at [email protected].

CyberPowerSystems.com

© 2018 Cyber Power Systems (USA), Inc. All rights reserved. 

All other trademarks are the property of their respective owners.

K01-0000719-00

This device is manufactured using environmentally-safe procedures in 

compliance with the Restriction of Hazardous Substances (RoHS) directive.

Please join CyberPower in caring for the 

environment by recycling this manual.

UL Listed to U.S. and Canadian Safety Standards UL 1449. This product 

is listed to applicable U.S. and Canadian safety standards by 

Underwriters Laboratories Inc.
Full compliance with RoHS.

     WARNING:

 

This product can expose you to chemicals including styrene (ABS), 

which is known to the State of California to cause cancer. For more information, go to 

www.p65warnings.ca.gov.

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