LIMITED WARRANTY AND CONNECTED
EQUIPMENT GUARANTEE
Read the following terms and conditions carefully before
using the CyberPower HT200W (the “CPS Product”). By
using the CPS Product, you consent to be bound by the
terms and conditions of this Limited Warranty and
Connected Equipment Guarantee (together referred to as
this “Warranty”). IF YOU DO NOT AGREE TO THE TERMS
AND CONDITIONS OF THIS WARRANTY, YOU SHOULD
RETURN THE PRODUCT FOR A FULL REFUND PRIOR TO
USING IT.
Who is providing this Warranty, what does it cover?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides
this Limited Warranty. It only covers the original purchaser
and ends if you no longer own the CPS Product. This
warranty covers defects in materials and workmanship in the
CPS Product under normal use and conditions. It also covers
equipment connected to the CPS Product and damaged
because of the failure of the CPS Product. This warranty
covers the CPS Product and connected equipment for as
long as you own the CPS Product.
How Do You Open A Connected Equipment Claim?
1. Call us at (877) 297-6937 or write to us at Cyber Power
Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN
55379, or send us an e-mail message at [email protected]
for instructions, within 10 days of the occurrence.
2. When you contact CyberPower, identify the Product, the
Purchase Date, and the item(s) of Connected Equipment.
Have information on all applicable insurance or other
resources of recovery/payment that are available to the
Initial Customer and Request a Claim Number.
3. You must provide a dated purchase receipt (or other proof
of the original purchase) for the Cyber Power unit and
connected equipment. You also need to provide a
description of the damage to your connected equipment.
4. Pack and ship the product to CyberPower and, if
requested, the item(s) of Connected Equipment, a repair
cost estimate for the damage to the Connected
Equipment, and all claim forms that CyberPower provides
to you. Show the Claim Number on the shipping label or
include it with the product. You must prepay all shipping
costs, you are responsible for packaging and shipment,
and you must pay the cost of the repair estimate.
What will CyberPower do to correct problems?
CyberPower will inspect and examine the CPS Product. If the
CPS Product is defective in material or workmanship,
CyberPower will repair or replace it at CyberPower’s
expense, or CyberPower will refund the full purchase price
you paid for the CPS Product (purchase receipt showing
price paid is required). If the CPS Product failed to protect
any equipment plugged into it, we will also send you forms
for making your claim for the connected equipment. We will
repair or replace the equipment that was damaged because
of the failure of the CPS Product or pay you the
fair market
value (NOT REPLACEMENT COST)
of the equipment at of
the time of the damage. We will use Orion Blue Book,
another a third-party valuation guide, eBay, craigslist, or
other source to establish that amount. Our maximum liability
is limited to $100,000 for the HT200W.
Who pays for shipping?
We pay when we send items to you; you pay when you send
items to us.
What are some things this Warranty does not cover?
1. THIS WARRANTY DOES NOT COVER ANY SOFTWARE
THAT WAS DAMAGED OR NEEDS TO BE REPLACED DUE
TO THE FAILURE OF THE CPS PRODUCT OR ANY DATA
THAT IS LOST AS A RESULT OF THE FAILURE OR THE
RESTORATION OF DATA OR RECORDS, OR THE
REINSTALLATION OF SOFTWARE.
2. This Warranty does not cover: misuse, modification,
operation or storage outside environmental limits of the
CPS Product or the equipment connected to it, or for
damage while in transit or in storage, nor if there has been
improper operation or maintenance, or use with items not
designed or intended for use with the CPS Product, such
as laser printers, appliances, aquariums, medical or life
support devices, etc.
What are the other limitations?
The sole and exclusive remedies of the Initial Customer are
those provided by this Warranty.
1. This Warranty does not apply unless the CPS Product and
the connected equipment were connected to properly
wired and grounded outlets (including compliance with
electrical and safety codes of the most current electrical
code), without the use of any adapters or other connectors.
2. The CPS Product must have been plugged directly into the
power source and the equipment connected to the CPS
Product must be directly connected in the CPS Product,
not “daisy-chained” together in serial fashion with any
extension cords, another Product or device similar to the
CPS Product, surge suppressor, or power tap. Any such
installation voids the Warranty.
3. The CPS Product and connected equipment must have
been used properly in a suitable and proper environment,
in conformance with any applicable license, instruction
manual, or warnings.
4. The CPS Product must have been used at all times within
the limitations on the CPS Product’s VA capacity.
This device is manufactured using environmentally-safe
procedures in compliance with the Restriction of
Hazardous Substances (RoHS) directive.
Please join CyberPower in caring for the
environment by recycling this manual.
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Where can I get more information?
Contact CyberPower at 4241 12th Ave E., STE 400, Shakopee,
MN 55379; call us at (877) 297-6937; or send us an e-mail
message at [email protected].
PRODUCT REGISTRATION
Prompt product registration assures coverage under the
Limited Warranty, and also allows the opportunity to be notified
of product enhancements, upgrades, and other announcements.
Registration is quick and easy. Go to Product Registration
page at www.cyberpower.com.
CONTACT INFORMATION
Cyber Power Systems, Inc. 4241 12th Avenue East Suite 400
Shakopee, MN 55379
Toll-free: 1-877-297-6937 | CyberPower.com
K01-0000627-00
© 2017 Cyber Power Systems, Inc.
www.cyberpower.com