LIMITED WARRANTY AND CONNECTED
EQUIPMENT GUARANTEE
Read the following terms and conditions carefully before
using the CyberPower GP400U4A/GP400U4AWH. By using
the CyberPower Product, you consent to be bound by the
terms and conditions of this Limited Warranty and
Connected Equipment Guarantee (together referred to as
this “Warranty”). IF YOU DO NOT AGREE TO THE TERMS
AND CONDITIONS OF THIS WARRANTY, YOU SHOULD
RETURN THE PRODUCT FOR A FULL REFUND PRIOR TO
USING IT.
Who is providing this Warranty, what does it cover?
CyberPower provides this Limited Warranty. It only covers
the original purchaser and ends if you no longer own the
CyberPower Product. This warranty covers defects in
materials and workmanship in the CyberPower Product
under normal use and conditions. It also covers equipment
connected to the CyberPower Product and damaged
because of the failure of the CyberPower Product. This
warranty covers the CyberPower Product and connected
equipment for as long as you own the CyberPower Product.
What must I do to make a warranty claim?
1. Visit support.CyberPower.com and complete a support
ticket.
2. Identify the Product, the Purchase Date, and the item(s) of
Connected Equipment.
3. Provide a dated Proof-of-Purchase receipt (or other proof
of the original purchase) and provide a description of the
defect.
4. Pack and ship the product to CyberPower and, if
requested, the item(s) of Connected Equipment, and all
claim forms that CyberPower provides to you. Show the
Claim Number on the shipping label or include it with the
product. You must prepay all shipping costs, you are
responsible for packaging and shipment, and you must pay
the cost of the repair estimate.
5. Do each of these within ten days of the occurrence.
What will CyberPower do to correct problems?
CyberPower will inspect and examine the CyberPower
Product. If the CyberPower Product is defective in material or
workmanship, CyberPower will repair or replace it at
CyberPower’s expense, or CyberPower will refund the full
purchase price you paid for the CyberPower Product
(purchase receipt showing price paid is required).
If the CyberPower Product failed to protect any equipment
plugged into it, we will also send you forms for making your
claim for the connected equipment. We will repair or replace
the equipment that was damaged because of the failure of
the CyberPower Product or pay you the fair market value
(NOT REPLACEMENT COST) of the equipment at of the time
of the damage. We will use Orion Blue Book, another
third-party valuation guide, eBay, craigslist, or other source
to establish that amount. Our maximum liability is limited to
$15,000 for the GP400U4A/GP400U4AWH.
Who pays for shipping?
We pay when we send items to you; you pay when you send
items to us.
What are some things this Warranty does not cover?
1. THIS WARRANTY DOES NOT COVER ANY SOFTWARE
THAT WAS DAMAGED OR NEEDS TO BE REPLACED DUE
TO THE FAILURE OF THE CyberPower PRODUCT OR
ANY DATA THAT IS LOST AS A RESULT OF THE FAILURE
OR THE RESTORATION OF DATA OR RECORDS, OR THE
REINSTALLATION OF SOFTWARE.
2. This Warranty does not cover: misuse, modification,
operation or storage outside environmental limits of the
CyberPower Product or the equipment connected to it, or
for damage while in transit or in storage, nor if there has
been improper operation or maintenance, or use with
items not designed or intended for use with the
CyberPower Product, such as laser printers, appliances,
aquariums, medical or life support devices, etc.
What are the other limitations?
The sole and exclusive remedies of the Initial Customer are
those provided by this Warranty.
1. This Warranty does not apply unless the CyberPower
Product and the connected equipment were connected
to properly wired and grounded outlets (including
compliance with electrical and safety codes of the most
current electrical code), without the use of any adapters
or other connectors.
2. The CyberPower Product must have been plugged
directly into the power source and the equipment
connected to the CyberPower Product must be directly
connected in the CyberPower Product, not
“daisy-chained” together in serial fashion with any
extension cords, another Product or device similar to the
CyberPower Product, surge suppressor, or power tap.
Any such installation voids the Warranty.
3. The CyberPower Product and connected equipment must
have been used properly in a suitable and proper
environment, in conformance with any applicable license,
instruction manual, or warnings.
4. The CyberPower Product must have been used at all
times within the limitations on the CyberPower Product’s
VA capacity.
Where can I get more information?
Contact CyberPower at 4241 12th Ave E., STE 400,
Shakopee, MN 55379;
call us at (877) 297-6937; or send us an e-mail message at
PRODUCT REGISTRATION
Prompt product registration assures coverage under the
Limited Warranty, and also allows the opportunity to be
notified of product enhancements, upgrades, and other
announcements.
Registration is quick and easy. Go to Registration page at
www.cyberpower.com
CONTACT INFORMATION
Cyber Power Systems, Inc.
4241 12th Avenue East Suite 400 Shakopee, MN 55379
Toll-free: 1-877-297-6937 | CyberPower.com
CONFORMANCE APPROVALS
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions:
1. This device may not cause harmful interference, and 2. This
device must accept any interference received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to
operate the equipment.
CAN ICES-3(B)/NMB-3(B)
Note: These limits are designed to provide reasonable
protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to
try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and
receiver.
•
Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician
for help.
This device is manufactured using
environmentally- safe procedures in
compliance with the Restriction of Hazardous
Substances (RoHS) directive.
Please join CyberPower in caring for the
environment by recycling this manual.
K01-0000596-00
Cyber Power Systems, Inc.
www.cyberpower.com