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User’s Manual for

CyberShield

DTC36U12V3-G

OVERVIEW

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IMPORTANT SAFETY WARNINGS 

(SAVE THESE INSTRUCTIONS)

This manual contains important instructions regarding the installation and operation of this device.  
Read this manual thoroughly before attempting to unpack, install, or operate this device. 

CAUTION!

 

 

CAUTION! 

 

CAUTION!

 

 

CAUTION! 

CAUTION! 

CAUTION! 

CAUTION! 

CAUTION! 

CAUTION!

 

CAUTION! 

CyberShield UPSs are designed to provide a local power solution for

cable telephony, wireless local loop (WLL), and fiber to the home 

(FTTH) broadband equipment. FTTx not only needs backup power 

to prevent utility power failure, but also supports making emergency 

calls (e.g., 911) for help.

The battery can energize hazardous live parts inside even when the AC input power 

is disconnected. 

Before replacing the battery, make sure the replacement has the same rating:

Certified Valve Regulated Lead Acid Battery, 12V, 7.2Ah maximum.

CAUTION! 

To reduce the risk of electric shock, keep the cover on. There are no user-serviceable 

parts inside the unit. Please contact us or our dealer for service.

  

Before replacing the battery, remove conductive jewelry, such as chains, watches

and 

rings. Use tools with insulated handles to avoid high energy, which could pass through 

conductive materials and cause severe burns.

To

 avoid electric shock, unplug power cable from the AC power source before servicing 

the battery or installing a computer component.

It 

is recommended to connect the unit to the required equipment and battery before 

plugging in the utility power.

The  UPS  battery  is  charging  when  it’s  connected  to  utility  power.  The  battery  is 

charging during its first 24 hours of normal operation. Don’t expect full battery capacity 

during this initial charging period.

The  battery  must  be  supplied  by  CyberPower.  Using  improper  battery  which  is  not 

evaluated with this model could cause a risk and is at the user's own risk.

To

  store  the UPS  for  an  extended  period,  refer  to  the  typical  recharge  time  in  the 

specification and recharge the battery every three months to ensure battery life.

To

 reduce the risk of fire or electric shock, install in an indoor area that both  temperature 

and  humidity  could  be  controlled,  and  free  of  conductive  contaminants. To  find  the 

acceptable ranges of temprature and humidity, please refer to the specification. 

Runtime  is  based  on  testing  fully-charged  and  new  batteries  at  normal  operating 

conditions.  Runtime  curve  is  approximate  and  varies  based  on  battery  age,  level  of 

charge at test, environment, and other variables.

Number

 

Description

2

 

Alarm Silence Button

3

 

Cold Start Button

4

 

Cable Retainer Installation Point

5

 

Communication Cable Connector

6

 

AC Power Cable Connector

7

 

Battery Cover

1

 

LED Indicator

INSTALLATION

DESKTOP USE:
1.) Remove the battery cover at the back of the DTC36U12V3 and connect the battery wires.
2.) Connect the communication cable and simply place the DTC36U12V3 on or under a desk to 

      begin backing up the optical home network.
3.) Plug the AC power cable into wall outlet.

4.) DTC36U12V3 desktop placement is shown as OVERVIEW illustration.

Step 3:

Connect the AC cable to the wall outlet.

Step 2:

a. Connect the communication cable between the DTC36U12V3 

    and the ONT device.

 

b. Install the cable retainer to secure the commnication cable.

WALL MOUNT USE:

RECOMMENDED SCREW SIZE

Mounting Surface

1"~1.5"

1/8"

3/16"

 5/16"

Step 1: 

    

b. Place the screws into the wall using and required anchors for a secure installation.

 

c. Place the round portion of the keyhole slots of the unit over the installed mounting screws.

d. Connect the battery connector carefully, reinstall the battery into the unit and secure the strap.

a. Use the enclosed installation paper template to mark the location of the screw holes used to mount the DTC36U12V3 to the wall.

    

BATTERY REPLACEMENT

As long as utility power is on, you may leave the UPS and connected equipment while replacing a new 

battery. (For service personnel reference only)

Step 1:

a. Slide off the battery cover

    at the back of the unit.

    

Step 2:

a. Remove the battery from the enclosure.

b. Disconnect the battery cable connectors.

Step 3:

a. Replace with new battery and reconnect the 

    battery connector. Make sure the red wire 

    is connected to the “+” polarity, and the 

    black wire is connected to the “-” polarity.

    

b. Slide the battery back into the compartment

    and cover the unit.

COLD START

BUTTON FUNCTIONS

The cold start feature is used when utility power is no longer present and a new or fresh 

battery is installed to support  the load device. Once the new/charged battery is installed, 

depress the COLD START button until the 4 LED indicators light up.

Functions

Cold Start

Press the COLD START button for 3 seconds.

Reset Output

Instructions

Temporarily Alarm 

On/Off

Permanent Alarm

On/Off

Press the ALARM SILENCE button for 1 second to turn the alarm off 

for 24 hours. A short beep will occur to confirm the alarm is off.

Press the ALARM SILENCE button for 15 seconds to turn the alarm off

for permanently. A short beep will occur to confirm the alarm is off. 

Press the ALARM SILENCE button for 1 second again to restore the 

alarm. Two short beeps will occur to confirm the alarm is on.

Press the ALARM SILENCE button for 15 seconds again to restore the 

alarm. Two short beeps will occur to confirm the alarm is on.

Press the  ALARM SILENCE

       button for 20 seconds to turn off the 

output power, and it will turn on automatically after 15 seconds.

CAUTION! 

The means of power cord should be connected to a socket-outlet with earthing connection.

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