*In line mode, the AC input voltage may not stable all the time. To prevent the connected equipment
from damage caused by the unexpected voltage fluctuations, please adjust the sensitivity of the unit
by visiting: www.cyberpowersystems.com and download the LCD setup guide. (CP825AVRLCD-G/
CP685AVRLCD-G); For CP800AVR/CP685AVR-G, please refer the steps as follows*
1. Please make sure that the UPS is in .
2. To Enter the Sensitivity Setup mode, press the MUTE Button for 6 seconds until all indicators flash
rapidly.
3. The unit will show the current SENSITIVITY setting, as shown in the following table.
4. To select LOW Sensitivity setting, shortly press power button until one red indicator flashes.
5. To select Medium Sensitivity setting, press the power button until green indicators flashes.
6. To select High Sensitivity setting, press the power button until green and red indicators flash.
7. To set up a level of sensitivity , hold down the Mute button until the first one indicator illuminates.
8. In setup mode, if there is no action within 7 seconds, the unit will exit setup mode, and no setting is done.
Indicators
Illuminate
Sensitivity
Description
1 (Red)
LOW
If the connected equipment can tolerate more power events
(example: unstable power often associated with stormy weather),
select Low Sensitivity and the UPS will go to Battery Mode less
often.
2 (Green)
Medium (Default)
The UPS will go to Battery Mode if the power is unstable.
3 (Green, Red)
High
If the connected equipment is more sensitive to power events,
select High Sensitivity and the UPS will go to Battery Mode more
often.
Additional troubleshooting information can be found
at: CyberPowerSystems.com/support
Runtimes based on testing fully-charged, new batteries at normal operating conditions. Runtime curve is
approximate and varies based on battery age, level of charge at test, environment, and other variables.
Read the following terms and conditions carefully before using the CyberPower CP825AVRLCD-G/
CP685AVRLCD-G/CP800AVR/CP685AVR-G (the “CPS Product”). By using the CPS Product you consent to be
bound by and become a party to the terms and conditions of this Limited Warranty and Connected Equipment
Guarantee (together referred to as this “Warranty”). If you do not agree to the terms and conditions of this
Warranty, you should return the CPS Product for a full refund prior to using it.
Who is providing this warranty?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides this Limited Warranty.
What does this warranty cover?
This warranty covers defects in materials and workmanship in the CPS Product under normal use and
conditions. It also covers equipment that was connected to the CPS Product and damaged because of
the failure of the CPS Product.
What is the period of coverage?
This warranty covers the CPS Product for three years from date of purchase and connected equipment for as long as
you own the CPS Product.
Who is covered?
This warranty only covers the original purchaser. Coverage ends if you sell or otherwise transfer the CPS Product.
How do you get warranty service?
1. Before contacting CyberPower, identify Your CPS Product model number, the purchase date, and each item of
Connected Equipment (e.g. computer tower, monitor, ink jet printer, cable modem, etc).
2. Visit our web site at:
CyberPowerSystems.com/support
or Call us at
(877) 297-6937.
3. If your product requires warranty service you must provide a copy of your dated purchase receipt or invoice.
How do you open a connected equipment claim?
1. Call us at (877) 297-6937 or write to us at Cyber Power Systems (USA), Inc., 4241 12th Ave. E.,
STE 400, Shakopee, MN 55379, or e-mail at: [email protected] for instructions, within 10 days
of the occurrence.
2. When you contact CyberPower, identify the CPS Product, the purchase date, and the item(s) of Connected
Equipment. Have information on all applicable insurance or other resources of recovery/payment that are
available to the Initial Customer and Request a Claim Number.
3. You must provide a dated purchase receipt (or other proof of the original purchase) for the CyberPower unit
and connected equipment. You also need to provide a description of the damage to your
connected equipment.
4. Pack and ship the CPS product to CyberPower and, if requested, the item(s) of Connected Equipment, a
repair cost estimate for the damage to the Connected Equipment, and all claim forms that CyberPower
provides to you. Show the Claim Number on the shipping label or include it with the CPS product. You must
prepay all shipping costs, you are responsible for packaging and shipment, and you must pay the cost of the
repair estimate.
How long do I have to make a claim?
All claims must be made within ten days of the occurrence.
What will we do to correct problems?
CyberPower will inspect and examine the CPS Product. If the CPS Product is defective in material or
workmanship, CyberPower will repair or replace it at CyberPower’s expense, or, if CyberPower is unable to or
decides not to repair or replace the CPS Product (if defective) within a reasonable time, CyberPower will refund
to you the full purchase price you paid for the CPS Product (purchase receipt showing price paid is required). If
it appears that our CPS Product failed to protect any equipment plugged into it, we will also send you forms for
making your claim for the connected equipment. We will repair or replace the equipment that was damaged
because of the failure of our CPS Product or pay you the fair market value (NOT REPLACEMENT COST) of the
equipment at of the time of the damage. We will use Orion Blue Book, or another a third-party valuation guide,
or eBay, craigslist, or other source to establish that amount. Our maximum liability is limited to $200,000 for the
CP825AVRLCD-G/CP800AVR and $125,000 for the CP685AVRLCD-G/CP685AVR-G.
Who pays for shipping?
We pay when we send items to you; you pay when you send items to us.
What isn’t covered by the warranty?
1. This Warranty does not cover any software that was damaged or needs to be replaced due to the failure of
the CPS Product or any data that is lost as a result of the failure or the restoration of data or records, or the
reinstallation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation or storage outside environmental
limits of the CPS Product or the equipment connected to it, nor for damage while in transit or in storage, nor
if there has been improper operation or maintenance, or use with items not designed or intended for use
with the CPS Product, such as laser printers, appliances, aquariums, medical or life support devices, etc.
What are the limitations?
The sole and exclusive remedies of the Initial Customer are those provided by this Warranty.
1. This Warranty does not apply unless the CPS Product and the equipment that was connected to it were
connected to properly wired and grounded outlets (including compliance with electrical and safety codes
of the most current electrical code), without the use of any adapters or other connectors.
2. The CPS Product must have been plugged directly into the power source and the equipment connected to
the CPS Product must be directly connected to the CPS Product and not “daisy-chained” together in serial
fashion with any extension cords, another Product or device similar to the CPS Product, surge suppressor, or
power tap. Any such installation voids the Limited Warranty.
3. The CPS Product and equipment connected to it must have been used properly in a suitable and proper
environment and in conformance with any license, instruction manual, or warnings provided with the CPS
Product and the equipment connected to it.
4. The CPS Product must have been used at all times within the limitations on the CPS Product’s VA capacity.
The CPS Product was designed to eliminate disrupting and damaging effects of momentary (less than 1ms)
voltage spikes or impulses from lightning or other power transients. If it can be shown that a voltage spike
lasting longer than 1ms has occurred, the occurrence will be deemed outside the rated capabilities of the
CPS Product and the Limited Warranty is void. CyberPower Does Not Cover or Undertake Any Liability
In any event for any of the following:
1. Loss of or damage to data, records, or software or the restoration of data or records, or the reinstallation of
software.
2. Damage from causes other than AC Power Line Transients, spikes, or surges on properly installed, grounded
and code-compliant 120 volt power lines in the United States and Canada; transients, surges or spikes on
standard telephone land lines, PBX telephone equipment lines or Base 10T Ethernet lines, when properly
installed and connected. (This exclusion applies, for example, to fluctuations in data transmission or
reception, by CATV or RF transmission or fluctuations, or by transients in such transmission.)
3. Damage from any circumstance described as excluded above with respect to the CPS Product.
4. Damages from fire, flood, wind, rain, rising water, leakage or breakage of plumbing, abuse, misuse or
alteration of either the product or the Connected Equipment.
5. CyberPower excludes any liability for personal injury under the Limited Warranty and Connected Equipment
Guarantee. CyberPower excludes any liability for direct, indirect, special, incidental or consequential
damages, whether for damage to or loss of property [EXCEPT FOR (AND ONLY FOR) the specific limited
agreement of CyberPower to provide certain warranty benefits regarding “Connected Equipment” under
this Warranty], loss of profits, business interruption, or loss of information or data. NOTE: Some States or
Provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation may not apply to you.
6. The CPS Product is not for use in high-risk activities or with aquariums. The CPS Product is not designed or
intended for use in hazardous environments requiring fail-safe performance, or for use in any circumstance
in which the failure of the CPS Product could lead directly to death, personal injury, or severe physical or
property damage, or that would affect operation or safety of any medical or life support device (collectively,
“High Risk Activities”). CyberPower expressl disclaims any express or implied warranty of fitness for High
Risk Activities or with aquariums. CyberPower does not authorize use of any CPS Product in any High Risk
Activities or with Aquariums. ANY SUCH USE IS IMPROPER AND IS A MISUSE OF THE PRODUCT.
Where can I get more information?
The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly
excluded. CyberPower is the warrantor under this Limited Warranty. For further information please feel free to
contact CyberPower at Cyber Power Systems (USA), Inc. 4241 12th Ave E., STE 400, Shakopee, MN 55379;
call us at (877) 297-6937; or e-mail at: [email protected].
FCC COMPLIANCE STATEMENT
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
Note:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference in a residential installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help
SYSTEM FUNCTION BLOCK DIAGRAM
TROUBLESHOOTING
TECHNICAL SPECIFICATIONS
FCC COMPLIANCE STATEMENT
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE
PROBLEM
POSSIBLE CAUSE
SOLUTION
Circuit breaker
button is
projecting from the
back of the unit.
Circuit breaker has tripped due
to an overload.
Turn the UPS off and unplug at least one piece
of equipment. Wait 10 seconds, reset the
circuit breaker by depressing the button, and
then turn the UPS on.
The UPS does not
perform expected
runtime.
Battery not fully charged.
Recharge the battery by leaving
the UPS plugged in.
Battery is worn out.
Please contact CyberPower Systems about
replacement batteries at [email protected]
The UPS will
not turn on.
The on/off switch is designed
to prevent damage from
rapidly turning it off and on.
Turn the UPS off. Wait 10 seconds and then
turn the UPS on.
The unit is not connected
to an AC outlet.
The unit must be connected to a
120 V 60 Hz outlet.
The battery is worn out.
Please contact CyberPower Systems about
replacement batteries at [email protected]
Mechanical problem.
Please contact CyberPower Systems
at [email protected]
PowerPanel®
Personal Edition
is inactive (all
icons are gray).
The USB cable is
not connected.
Connect the USB cable to the UPS unit and an
open USB port on the back of the computer.
You must use the cable that came with the unit.
The USB cable is connected
to the wrong port.
Check the back of the computer for an
additional USB port. Move the cable to this port.
The unit is not providing
battery power.
Shutdown your computer and turn the UPS off.
Wait 10 seconds and turn the UPS back on. This
should reset the unit.
The USB power
ports are not
providing power
to the connected
devices.
The USB power port has Over
Current Protection design.
When the total current of
connected devices is over
2.1A, the USB power ports will
stop providing power to the
connected devices.
Turn the UPS off and unplug at least one piece
of device connected to the USB power port and
then turn the UPS on.
SERIES
CP825AVRLCD-G
CP685AVRLCD-G
CP800AVR
CP685AVR-G
MODEL
CP825AVRLCDa
CP685AVRLCDa
CP800AVRa
CP685AVRa
Capacity
825 VA/450 W
685 VA/390 W
800 VA/450 W
685 VA/390 W
Nominal Input Voltage
120Vac
Input Frequency
60 Hz ± 3 Hz
On-Battery
Output Voltage
120Vac ± 5%
On-Battery
Output Frequency
60Hz +/- 1%
Max. Load for
UPS Outlets
825 VA/450 W
685 VA/390 W
800 VA/450 W
685 VA/390 W
Max. Load for Full-Time
Surge Protection outlets
12 Amps
On-Battery Output
Wave Form
Simulated Sine Wave Form
Surge Protection
1030 Joules
Operating Temperature
+ 32°F to 104°F/0°C to 40°C
Operating Relative
Humidity
0 to 90% non-condensing
Size (W x H x D)
11.02” × 6.81” × 3.47”
Net Weight
12.74 lbs
11.62 lbs
12.74 lbs
11.62 lbs
Typical Battery
Recharge Time
8 hours typical from total discharge
Typical Battery Life
3 to 6 years, depending on number of discharge/recharge cycles
Recommended Battery
Sealed Maintenance Free Lead Acid Battery
Safety Approvals
UL1778(UPS), cUL107., FCC/DoC Class B
ADVANCED ENERGY-SAVING PATENTED BYPASS TECHNOLOGY
CyberPower’s patented GreenPower UPS™ with Bypass Technology reduces UPS energy
costs by up to 75% compared to conventional UPS models. Even when utility power
is normal, conventional UPS models constantly pass power through a transformer. By
contrast, under normal conditions the advanced circuitry of a GreenPower UPS™ bypasses
the transformer. As a result, the power efficiency is significantly increased while decreasing
waste heat, using less energy, and reducing energy costs. When an abnormal power
condition occurs, the GreenPower UPS™ automatically runs power through its transformer
to regulate voltage and provide “safe” power. Since utility power is normal over 88% of the
time, the GreenPower UPS™ operates primarily in its efficient bypass mode.
CYBERPOWER GREENPOWER UPS
TM
TECHNOLOGY
NORMAL MODE
BATTERY MODE
INPUT
OUTPUT
EMI FILTER
SURGE
PROTECTOR
AVR
CHARGER
AC/DC
INVERTER
BATTERY
K01-0000710-01
CyberPower encourages environmentally sound methods for disposal and recycling of its UPS
products. Please dispose and/or recycle your UPS and batteries in accordance to your local regulations.
This device is manufactured using environmentally-safe procedures in compliance with the Restriction
of Hazardous Substances directive.
For more information contact CyberPower at:
Cyber Power Systems (USA), Inc.
4241 12th Ave E., STE 400, Shakopee, MN 55379
Phone: (877) 297-6937; e-mail at: [email protected].
© 2018 Cyber Power Systems (USA), Inc.
PowerPanel® Personal Edition is a trademark
of Cyber Power Systems (USA) Inc.
All rights reserved. All other trademarks are
the property of their respective owners.
I
WARNING:
This product can expose you to chemicals including bisphenol A (BPA) and styrene, which is known to the
State of California to cause reproductive harm and cancer. For more information, go to www.P65Warnings.ca.gov.
CyberPowerSystems.com
LINE MODE
FUNCTION SETUP GUIDE – SENSITIVITY SETUP