This device is manufactured using environmentally-safe
procedures in compliance with the Restriction of
Hazardous Substances (RoHS) directive.
Please join CyberPower in caring for the environment by
recycling this manual.
© 2017 Cyber Power Systems, Inc. All rights reserved.
All other trademarks are the property of their respective owners.
www.cyberpower.com
LIMITED WARRANTY AND CONNECTED EQUIPMENT GUARANTEE
Read the following terms and conditions carefully before using
the CyberPower B602RC1/B602RC3/MP1003SS/MP1073SS
(the “CPS Product”). By using the CPS Product, you consent to
be bound by the terms and conditions of this Limited Warranty
and Connected Equipment Guarantee (together referred to as
this “Warranty”). IF YOU DO NOT AGREE TO THE TERMS AND
CONDITIONS OF THIS WARRANTY, YOU SHOULD RETURN
THE PRODUCT FOR A FULL REFUND PRIOR TO USING IT.
Who is providing this Warranty, what does it cover?
Cyber Power Systems (USA), Inc. (“CyberPower”) provides
this Limited Warranty. It only covers the original purchaser and
ends if you no longer own the CPS Product. This warranty
covers defects in materials and workmanship in the CPS
Product under normal use and conditions. It also covers
equipment connected to the CPS Product and damaged
because of the failure of the CPS Product. This warranty
covers the CPS Product and connected equipment for as long
as you own the CPS Product.
How do you open a connected equipment claim?
1. Call us at (877) 297-6937 or write to us at Cyber Power
Systems (USA), Inc., 4241 12th Ave. E., STE 400, Shakopee, MN
55379, or send us an e-mail message at [email protected]
for instructions, within 10 days of the occurrence.
2. When you contact CyberPower, identify the Product, the
Purchase Date, and the item(s) of Connected Equipment.
Have information on all applicable insurance or other
resources of recovery/payment that are available to the
Initial Customer and Request a Claim Number.
3. You must provide a dated purchase receipt (or other proof
of the original purchase) for the Cyber Power unit and
connected equipment. You also need to provide a
description of the damage to your connected equipment.
4. Pack and ship the product to CyberPower and, if requested,
the item(s) of Connected Equipment, a repair cost estimate
for the damage to the Connected Equipment, and all claim
forms that CyberPower provides to you. Show the Claim
Number on the shipping label or include it with the product.
You must prepay all shipping costs, you are responsible for
packaging and shipment, and you must pay the cost of the
repair estimate.
What will CyberPower do to correct problems?
CyberPower will inspect and examine the CPS Product. If the
CPS Product is defective in material or workmanship,
CyberPower will repair or replace it at CyberPower’s expense,
or CyberPower will refund the full purchase price you paid for
the CPS Product (purchase receipt showing price paid is
required). If the CPS Product failed to protect any equipment
plugged into it, we will also send you forms for making your
claim for the connected equipment. We will repair or replace
the equipment that was damaged because of the failure of the
CPS Product or pay you the
fair market value (NOT
REPLACEMENT COST)
of the equipment at of the time of the
damage. We will use Orion Blue Book, another third-party
valuation guide, eBay, craigslist, or other source to establish
that amount. Our maximum liability is limited to
$25,000 for
the B602RC1 and B602RC3.
Who pays for shipping?
We pay when we send items to you; you pay when you send
items to us.
What are some things this Warranty does not cover?
1. THIS WARRANTY DOES NOT COVER ANY SOFTWARE
THAT WAS DAMAGED OR NEEDS TO BE REPLACED DUE
TO THE FAILURE OF THE CPS PRODUCT OR ANY DATA
THAT IS LOST AS A RESULT OF THE FAILURE OR THE
RESTORATION OF DATA OR RECORDS, OR THE
REINSTALLATION OF SOFTWARE.
2. This Warranty does not cover: misuse, modification,
operation or storage outside environmental limits of the
CPS Product or the equipment connected to it, or for
damage while in transit or in storage, nor if there has been
improper operation or maintenance, or use with items not
designed or intended for use with the CPS Product, such
as laser printers, appliances, aquariums, medical or life
support devices, etc.
What are the other limitations?
The sole and exclusive remedies of the Initial Customer are
those provided by this Warranty.
1. This Warranty does not apply unless the CPS Product and
the connected equipment were connected to properly
wired and grounded outlets (including compliance with
electrical and safety codes of the most current electrical
code), without the use of any adapters or other
connectors.
2. The CPS Product must have been plugged directly into the
power source and the equipment connected to the CPS
Product must be directly connected in the CPS Product,
not “daisy-chained” together in serial fashion with any
extension cords, another Product or device similar to the
CPS Product, surge suppressor, or power tap. Any such
installation voids the Warranty.
3. The CPS Product and connected equipment must have
been used properly in a suitable and proper environment,
in conformance with any applicable license, instruction
manual, or warnings.
4. The CPS Product must have been used at all times within
the limitations on the CPS Product’s VA capacity.
Where can I get more information?
Contact CyberPower at 4241 12th Ave E., STE 400, Shakopee,
MN 55379; call us at (877) 297-6937; or send us an e-mail
message at [email protected].
PRODUCT REGISTRATION
Prompt product registration assures coverage under the Limited
Warranty, and also allows the opportunity to be notified of
product enhancements, upgrades, and other announcements.
Registration is quick and easy. Go to Product Registration
page at www.cyberpower.com.
CONTACT INFORMATION
Cyber Power Systems, Inc. 4241 12th Avenue East Suite 400
Shakopee, MN 55379
Toll-free: 1-877-297-6937 | CyberPower.com
K01-0000636-00