Customer Service & Warranty
Product Registration
Thank you for purchasing a CyberPower product. Prompt product
registration entitles coverage under the Limited Warranty and also allows
the opportunity to be notified of product enhancements, upgrades, and other
announcements.
Registration is quick and easy at www.cyberpowersystems.com/registration
(for USA and Canada) or www.cyberpower.com/registration (for all other
regions).
Cyber Power International
Feel free to contact our Tech Support department with installation,
troubleshooting, or general product questions.
Cyber Power Systems, Inc.
Web: www.cyberpower.com
For USA and Canada:
4241 12th Ave East, Suite 400 Shakopee, MN55379 Toll-free: (877)
297-6937
For all other regions:
Please visit our website for local contact information.
Limited Warranty
Read the following terms and conditions carefully before using the
CyberPower PDU series. By using the Product, you consent to be bound by
and become a party to the terms and conditions of this Limited Warranty. If
you do not agree to the terms and conditions of this Warranty, you should
return the Product for a full refund prior to using it.
Who Is Providing This Warranty?
CyberPower Systems, Inc. provides this Limited Warranty.
What Does This Warranty Cover?
This warranty covers defects in materials and workmanship in the Product
under normal use and conditions.
What Is the Period of Coverage?
For USA and Canada, CyberPower provides a 3-Year warranty to the
original purchaser who owns the Product. For other regions, please contact
your local CyberPower sales team for more information.
Who Is Covered?
This warranty only covers the original purchaser. Coverage ends if you sell
or otherwise transfer the Product.
How Do You Get Service?
1. You can use the contact information mentioned above for instructions.
2. When you contact CyberPower, identify the Product and the Purchase
Date.
3. You must provide a purchase receipt (or other proof of the original
purchase) and provide a description of the defect.
What Will We Do To Correct Problems?
CyberPower will inspect and examine the Product. If the Product is defective
in material or workmanship, CyberPower will repair or replace it at
CyberPower's expense, or, if CyberPower is unable to or decides not to
repair or replace the Product (if defective) within a reasonable time,
CyberPower will refund to you the full purchase price you paid for the
Product (purchase receipt showing price paid is required).
Who Pays for Shipping?
We pay when we send items to you; you pay when you send items to us.
What Are Some Things This Warranty Does Not Cover?
1. This Warranty does not cover any software that is damaged or needs to
be replaced due to the failure of the Product or any data that is lost as a
result of the failure or the restoration of data or records, or the
re-installation of software.
2. This Warranty does not cover or apply to: misuse, modification, operation
or storage outside environmental limits of the Product or the equipment
connected to it, nor for damage while in transit or in storage, nor if there
has been improper operation or maintenance, or use with items not
designed or intended for use with the Product, such as laser printers,
appliances, aquariums, medical or life support devices, etc.
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For information on Cyberpower products, visit www.cyberpower.com
