Troubleshooting
Symptom:
Speaker system will not power on.
Solution:
• Power button is not turned on. Press in and check for the blue LED indicator light to come on.
• Verify the AC power adapter is plugged into the wall outlet.
• Check if the wall outlet or power strip you are using is actually getting power, i.e. not a switched outlet.
Symptom:
Speaker does not produce sound.
Solution:
• Verify the speaker is getting power. Check above steps.
• Make sure the volume is turned up to audible listening level.
• Verify that all cables are plugged into the correct jacks.
• Verify that the Pairing process is completed properly
Symptom:
Sound is distorted.
Solution:
• Turn the volume down by 25% or 50%. If this does not work, also check the audio software volume level
and decrease it if necessary.
• Adjust the computer’s master volume control by balancing the volume until it’s at 50%, then adjust the
volume levels on the speakers.
• Adjust the bass volume control to test for maximum and minimum output. You may also need to move the
subwoofer either closer or farther away from a wall or corner to affect the sound performance.
Trouble shooting Bluetooth connections
Can’t connect for the first time
1. Try completely turning off the speakers, including removing the power cord. After 5 seconds, reconnect the
power cord. Do not turn on your speakers yet.
2. Check your Bluetooth source device and be sure you have found the area that allows you to see nearby
Bluetooth products. If you see the CA-3092BT on the list, but cannot connect, you may need to try and synch
again. To start fresh, use your Bluetooth enabled device to “Forget this device,” thus removing the CA-3092BT
from your list. You may need to turn off the Bluetooth function on your device to fully clear your list.
3. Turn the speakers back on.
4. Return to your source device, and re-enable the Bluetooth function. Look for the CA-3092BT speakers
to show back up on the list.
5. Select the speakers on your screen, and listen for the audible beep to confirm pairing.
Can’t connect when returning
1. If, for some reason, the CA-3092BT does not automatically connect back with your Bluetooth-enabled device,
you may need to physically go into your device’s Bluetooth settings and select “CA-3092BT” to reconnect.
2. If the above step does not work, see steps 1-5 in the “Can’t connect for the first time” section above.
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