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Custom Audio Electronics K-80, Руководство пользователя

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Custom Audio Electronics K-80 Скачать руководство пользователя страница 73

11  TECHNICAL SERVICE

In case of failure, send the 4 pieces of information listed below to our support team:

1. Product code
2. Serial number
3. Hardware release
4. Firmware release

To get the necessary data, proceed as follows:

1

Write down the data printed

on the product label (see par.2.3).

Print a Setup report (see paragraph 5.1)

The Setup report shows

the firmware release.

2

XXXXXXXXXXXXXX

Rx

0000000000000000000

Send an e-mail to the Technical Service,

with the data collected.

3

Customer Service Department:

[email protected]

(specific for North/South American customers)

[email protected]

(worldwide)

or

PRINTER SETTINGS

1  

«••••••••»  640

----------------------------------------------------------------------------

PRINTHEAD WORKING GOOD!

PRINTER TYPE ....................................

<device model>

PRINTING HEAD TYPE ........................

<head model>

INTERFACE ..........................................RS232
PROGRAM MEMORY TEST.................OK

<

device name

>

SCODE. 

<code>

 

  

- 

rel  1.00

FCODE. 

<code>

 

   -  rel  1.00

FW

73

Содержание K-80

Страница 1: ...USER MANUAL K80...

Страница 2: ......

Страница 3: ...l switch Before any type of work is done on the machine disconnect the power supply Use the type of electrical power supply indi cated on the device label These devices are intended to be powered by a...

Страница 4: ......

Страница 5: ...MANUAL For details on the commands refer to the manual with code 77200000003300...

Страница 6: ......

Страница 7: ...TION 19 3 1 Fastening 19 3 2 Connections 21 3 3 Pinout 22 3 4 Driver and SDK 24 4 OPERATION 25 4 1 Switch the device on 25 4 2 Adjusting paper width 26 4 3 Loading the paper roll 27 4 4 Anti jamming s...

Страница 8: ...supply cod 963GE020000003 optional 53 7 5 Paper speciication only with black mark sensor kit 54 7 6 Character sets 56 8 CONSUMABLES 59 9 ACCESSORIES 61 9 1 Adapter cable for power supply 63 10 ALIGNM...

Страница 9: ...tion for the device and its accessories 8 CONSUMABLES description and installation of the available consumables for the device 9 ACCESSORIES description and installation of the available accessories f...

Страница 10: ...10...

Страница 11: ...sure that all the components illustrated below are present and that there are no signs of damage If there are contact Customer Service All models 1 Device 2 Locking ring 3 Installation instructions 1...

Страница 12: ...l port 8 Low paper sensor 9 Roll holder pin 60 80 mm 10 Ring for roll blocking 11 Paper input 12 Autocutter 13 Paper withdrawal sensor 14 Paper out 15 Sensor for paper presence 16 Printing mechanism m...

Страница 13: ...9 Roll holder pin 60 80 mm 10 Ring for roll blocking 11 Paper input 12 Autocutter 13 Paper withdrawal sensor 14 Paper out 15 Sensor for paper presence 16 Printing mechanism motor 17 Device chassis 18...

Страница 14: ...rt 8 Low paper sensor 9 Roll holder pin 60 80 mm 10 Ring for roll blocking 11 Paper input 12 Autocutter 13 Paper out 14 Sensor for paper presence 15 Printing mechanism motor 16 Device chassis 17 Print...

Страница 15: ...2 3 Product label PC Product code 14 digits SN Serial number HW Hardware release XXXXXXXXXXXXXX Rx 0000000000000000000 HW PC SN 15...

Страница 16: ...P report Fast push Hold down Fast push modify selected parameter next parameter Hold down Fast push skip the FONT TEST printing FONT TEST Hold down enter the SETUP MODE enter the FONT TEST MODE Press...

Страница 17: ...2 5 Key functions standby LF Advance the paper preset length STANDBY Fast push 17...

Страница 18: ...ED DESCRIPTION OFF DEVICE OFF GREEN ON DEVICE ON NO ERROR GREEN x 1 RECEIVE DATA x 2 PRINTHEAD OVERTEMPERATURE x 3 PAPER END x 4 POWER SUPPLY VOLTAGE INCORRECT x 5 RECEPTION ERRORS PARITY FRAME ERROR...

Страница 19: ...with three ixing holes on the bottom of device see following igures To install the device on a panel use three M4 screws NOTE All the dimensions shown in following igures are in millimetres Model A 38...

Страница 20: ...Model B 103 5 47 8 101 75 6 2 2 148 85 7 5 4 5 9 30 50 45 6 20...

Страница 21: ...l device Serial standard cable PC USB device USB standard cable Power supply Power supply cable optional ATTENTION In some using conditions we recommend the installation of a ferrite core on the power...

Страница 22: ...er supply cable The following igure shows the connector pinout of the power supply cable for the device Female Molex connector series 5557 n 39 01 3022 GND Black 2 Signal Cable color PIN 24V Red 1 2 1...

Страница 23: ...of the RS232 standard logic value 0 corresponds to a voltage level of between 3Vdc and 15Vdc and logic value 1 corresponds to a voltage level of between 3Vdc and 15Vdc DEVICE PC connection The followi...

Страница 24: ...your PC then click OK Follow the instructions that appear on the screen to install the driver Driver for Windows VISTA 32 64bit Driver for Windows 7 32 64bit Driver for Windows 8 32 64bit Driver for...

Страница 25: ...cable to an external power supply unit optional and to the device Use the type of electrical power supply indicated on the label Switch device on by pressing the ON OFF key 2 Power supply cable option...

Страница 26: ...width may be set to 76 or 80 mm by assembling the adjustment ring to ensure the right paper alignment inside the device see the following igure ATTENTION Requires the 76mm paper guide see Chapter 9 w...

Страница 27: ...heck inside the device to locate and remove any scraps of paper 1 Assemble the ring as described in the previous paragraph 2 Insert the paper roll on the pin so that it unrolls correctly 3 4 Insert th...

Страница 28: ...e the printing end causes the lifting of the paper inside the device This movement disengages the relex sen sor printing is interrupted until the paper bezel is not unblocked During the printing of th...

Страница 29: ...costs because it signiicantly increases the life of the internal components The system works as described below When printing ends the device cuts the ticket printed that is issued from the paper outp...

Страница 30: ...paper bezel is prevented by the shutter lowered The user withdraws the ticket from the paper bezel The shutter is no longer supported by the passage of the paper and is lowered 3 Cuter Ticket withdraw...

Страница 31: ...ting parameters of the device proceed as follows 1 While pressing the LF LINE FEED key switch on the device by pressing the ON OFF key The device prints the report with the settings parameters Follow...

Страница 32: ...HEAD VOLTAGE V 24 12 HEAD TEMPERATURE C 24 POWER ON COUNTER 4 PAPER PRINTED cm 40 CUT COUNTER 1 RS232 Baud Rate 115200 bps RS232 Data Length 8 bits chr RS232 Parity None RS232 Handshaking Hardware Bus...

Страница 33: ...vice model PRINTING HEAD TYPE print head model INTERFACE interface present PROGRAM MEMORY TEST OK appears if functioning and NOT OK if faulty CUTTER TEST OK appears if functioning and NOT OK if faulty...

Страница 34: ...lue for parity bit NOTE Parameter valid only with serial interface RS232 HANDSHAKING Handshaking XON XOFF software handshaking Hardware D hardware handshaking CTS RTS NOTES Parameter valid only with s...

Страница 35: ...for units 0 D 2 4 6 8 1 3 5 7 9 NOTE See the paragraph 7 6 to learn about the character tables corresponding to the identiication numbers set with this parameter The character tables set with this par...

Страница 36: ...ge of ticket and the black mark see chapter 10 The numeric value of the distance is made up with the following four parameters for the setting of three digits two for the integer part of the number on...

Страница 37: ...eceive buffer and prints the remaining portion of the ticket after that the new paper is loaded Enabled When the paper runs out all data in the receive buffer are deleted ANTIJAM FUNCTION Setting the...

Страница 38: ...ntil a key is pressed or characters are received through the communication port Hexadeci mal Dump mode For each character sent the ticket shows the hexadecimal value and the ASCII codes if the charact...

Страница 39: ...he autocutter by using the lever 3 4 2 Lift the unlocking lever for the platen roller and remove any scraps of paper from the printing mechanism Lift the autocutter to the maximum opening position Pul...

Страница 40: ...5 Rotate counterclockwise the platen roller to eject the paper from the rear side of the device 40...

Страница 41: ...ANGE Rollers Use isopropyl alcohol EVERY 5 PAPER CHANGES Paper path Use compressed air or tweezers Cutter Use compressed air Sensors Use compressed air Ejector Use compressed air EVERY 6 MONTHS OR AS...

Страница 42: ...en the device see previous paragraphs 2 Clean the printing roller by using a non abrasive cloth moistened with isopropyl Disconnect the power supply cable and open the device see previous paragraphs R...

Страница 43: ...e accumulated paper dust on the input and the output of cutter To clean the device use compressed air or a soft cloth 1 2 ATTENTION Do not use alcohol solvents or hard brushes Do not let water or othe...

Страница 44: ...the inspection door Clean the sensor for paper jam by using compressed air Remove any scraps of paper and the accumulated paper dust ATTENTION Do not use alcohol solvents or hard brushes Do not let w...

Страница 45: ...device 7 Launch the software UPGCEPRN 8 Select the update ile PSW location Data flush status Upgrade status No upgrade thread active Port config Communication port not init Firmware rel Hardware rel P...

Страница 46: ...flush status Upgrade status No upgrade thread active Port config Communication port not init Firmware rel Hardware rel PSW Version File cfg Printer type Select port None None None None None None File...

Страница 47: ...ad temperature paper presence low paper ticket out optional black mark optional external low paper optional MTBF 1 165 245 hours Emulations CUSTOM POS Printing driver Windows XP VISTA 32 64bit Windows...

Страница 48: ...see par 7 6 Extended chinese GB18030 2000 Korean PC949 Printable barcode UPCA UPCE EAN13 EAN8 CODE39 ITF CODABAR CODE93 CODE128 CODE32 QRCODE Printing speed 2 4 High quality 100 mm s Normal 130 mm s...

Страница 49: ...to 60 Hz Current output 2 5 A Power 60 W ENVIRONMENTAL CONDITIONS Operating temperature from 0 C to 50 C Relative humidity from 10 Rh to 85 Rh Storage temperature from 40 C to 70 C Storage relative hu...

Страница 50: ...eciications Character set 3 Character density 13 cpi 17 cpi 22 cpi Number of columns 40 53 71 Chars sec 1730 2310 3080 Lines sec 43 43 43 Characters L x H mm Normal 2 x 3 1 5 x 3 1 125 x 3 NOTE Theore...

Страница 51: ...ions Model A Length 258 mm Height 103 5 mm Width 135 mm Weight 1250 g NOTE All the dimensions shown in following igures are in millimetres 38 3 101 75 103 5 7 6 180 258 94 6 23 3 64 78 30 50 45 6 54 3...

Страница 52: ...Length 239 5 mm Height 103 5 mm Width 135 mm Weight 1220 g NOTE All the dimensions shown in following igures are in millimetres 180 239 5 94 23 6 57 5 59 5 54 30 135 2 148 85 30 50 45 6 103 5 49 5 10...

Страница 53: ...s of power supply cod 963GE020000003 optional Length 127 mm Height 35 5 mm Width 56 mm NOTE All the dimensions shown in following igures are in millimetres 35 5 1 2 3 n c GND 24V 56 127 DC OUTPUT WIRE...

Страница 54: ...ation about the use of paper with black mark see Chapter 10 ATTENTION Requires the assembly of the black mark sensor kit optional see chapter 9 NOTE All the dimensions shown in following igures are in...

Страница 55: ...per with black mark see Chapter 10 ATTENTION Requires the assembly of the black mark sensor kit optional see chapter 9 NOTE All the dimensions shown in following igures are in millimetres 7 5 Position...

Страница 56: ...4 The following is the full list of coding tables that can be installed on the device CodeTable Coding table 0 PC437 U S A Standard Europe 1 Katakana 2 PC850 Multilingual 3 PC860 Portuguese 4 PC863 Ca...

Страница 57: ...9 2 Latin 2 on request 40 ISO8859 15 Latin 9 on request 41 PC1098 Farci on request 42 PC1118 Lithuanian on request 43 PC1119 Lithuanian on request 44 PC1125 Ukranian on request 45 WPC1250 Latin 2 46 W...

Страница 58: ...58...

Страница 59: ...8 CONSUMABLES The following table shows the list of available consumables for devices DESCRIPTION CODE THERMAL PAPER ROLL width 80mm external 90mm core 25mm 67300000000406 59...

Страница 60: ...60...

Страница 61: ...or technical speciications see the paragraph 7 1 963GE020000003 ADAPTER CABLE FOR POWER SUPPLY see the paragraph 9 1 26900000000005 BLACK MARK SENSOR KIT board with cable 976LC010000003 EXTERNAL LOW P...

Страница 62: ...PAPER GUIDE KIT For paper width 76mm 976LC010000004 62...

Страница 63: ...vailable an adapter cable cod 26900000000005 optional supplied as an accessory for connecting the device to the external power supply unit cod 963GE020000003 optional Assembly instructions Connect the...

Страница 64: ...64...

Страница 65: ...how to correctly set the coniguration parameters of device in order to assure the alignment 10 1 Enable alignment The device can detect the black mark on the paper only if equipped with the sensor Mo...

Страница 66: ...following igure shows an example of paper with black mark usable with the device direction of paper feed Non thermal side Left sensor optional Right sensor optional Paper roll Central sensor optional...

Страница 67: ...dure result the device offers the execution of the function of paper characterization Character ize Paper and the change of the B Mark Threshold parameter which represents the detection threshold of t...

Страница 68: ...ated about halfway between the peak value and the maximum value of the noise THERMAL SIDE NON THERMAL SIDE Peak B Mark Threshold Noise If the maximum value of noise read by the sensor is very close to...

Страница 69: ...es from 90 0 mm minimum and 23 0 mm maximum If the Black Mark Distance value is set to 0 the alignment point is set at the beginning of the black mark Alignment point black mark front Alignment point...

Страница 70: ...0 A PRINTING DIRECTION Edge of the black mark The following igures show the simpliied sections of the device models with the paper path and the distances expressed in millimeters of theoretical paper...

Страница 71: ...For example to set a black mark distance of 15mm between the black mark and the alignment point the parameters must be set on the following values Black Mark Distance Sign Black Mark Distance mm x 10...

Страница 72: ...utting line Printing line A A L D H PRINTING AREA PRINTING DIRECTION A Non printable area Distance between cutter printhead where Distance between cutter printhead 10 5 mm H Distance between the irst...

Страница 73: ...ort see paragraph 5 1 The Setup report shows the firmware release 2 XXXXXXXXXXXXXX Rx 0000000000000000000 Send an e mail to the Technical Service with the data collected 3 Customer Service Department...

Страница 74: ......

Страница 75: ......

Страница 76: ...m biz CUSTOM S p A World Headquarters Via Berettine 2 B 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved Part Number 76200000006200...

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