This troubleshooting guide may help you find a possible cause of and solution to a problem. If there are still
problems, please contact the local service centre or distributor.
Common sympton
Possible cause
Remedy
No function
Mains power is not connected
Connect to mains power outlet
Power is OFF
Turn the power ON.
No playback
No disc is inserted
Insert a disc.
("no disc" will be shown on screen).
Disc is upside down.
Reload disc.
("no disc" will be shown on screen).
The label side should face
upward.
Dirty disc
Clean disc surface.
Deformed/scratched disc
Replace disc.
Condensation in unit
Turn power on for 1-2 hours
before using the unit.
No sound
Wrong audio output setting
Check audio output setting
Sound in one or more
Poor or missing cable connection
Check connections
Speaker(s) is missing
No sound in centre/
Downmix settings are wrong
Change downmix settings
surround speakers
Disc or TV program is recorded
Set prologic II on.
i
n stereo
Sound on scart connecter
Sound in scart connecter is Volume
Turn the volume up to max..
is very weak or missing
regulated.
(Can only be used without
speakers connected)
No picture
Disconnection of video equipment
Check video connections
Wrong output setting of video output
Check video output setting of
Video output in general setup
PROBLEMS AND POSSIBLE SOLUTIONS
TROUBLESHOOTING
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