40
Fig.47
What to do in case of any malfunction
• Try and check the table on this page. If none of the proposed
solutions solves the problem, continue reading the following
procedure.
• Check if there are any alarm messages on the display; in fact, if
the system detects a problem, a pop-up notification appears.
Alarms are malfunctions that completely or partially preclude
the use of the oven until they are reset; it is therefore neces-
sary to contact the Dealer for repair. The problems detected,
as well as in the pop-up notification, are also highlighted in
the “Alarm Log” screen. (see
Fig.37 - Alarm log menu)
Message ................................................................................................................
• Note the oven data (rating plate) and the date and number
of the appliance purchase invoice.
Serial number.....................................................................................................
Model ......................................................................................................................
Invoice date.........................................................................................................
Invoice number ................................................................................................
• Read the chapter on warranty carefully.
Warranty conditions
- page
39
.
• Contact the Dealer with the details of the oven. While wait-
ing for Technical service, disconnect the appliance from the
mains.
Problem
Solution
The oven does not
turn on
• Make sure the oven is correctly connected to the mains (plug correctly inserted into the socket) and
that the mains are working.
• Make sure the main switch is ON.
The oven turns on but
cooking does not start • Make sure you set the cooking parameters correctly.
Setting the
cooking
parameters:
see page
7
The oven does not
cook evenly
• Make sure you set the cooking parameters correctly.
The bottom of the first
pizzas cooked is burnt
(brick cooking)
• During preheating, the BOTTOM percentage has been set too high: the re-
fractory surfaces (without pizzas) have become too hot and burnt the first
pizzas.
The bottom of the first
pizzas cooked in the
baking tin is burnt
• During preheating, the BOTTOM percentage has been set too high: the re-
fractory surfaces (without pizzas) have become too hot and burnt the first
pizzas cooked in the baking tin.
Products not/too
brown on the surface
• (not brown) In the back of the cooking chamber, there are some steam
holes that must be opened or closed according to the type of product to
cook: for instance, if they are not opened, there may be too much humidity
in the chamber that prevents the infrared rays of the top elements from
browning the surface of the products.
• (products not/too brown) The TOP element percentages have been wrongly set.
Opening/
closing of the
steam holes:
refer to page
16
Setting the
cooking
parameters:
see page
13
Excessive humidity
is coming out of the
oven door
• The products baked normally release humidity: if the steam holes are not
opened correctly, the steam gets out from the door.
Model
Voltage
Absorption
Year of production
Serial number
SOMETHING IS NOT WORKING...
6
CUPPONE since 1963
CUPPONE S.R.L.
Via Sile, 36
31057 Silea (TV) - ITALY
T +39 0422 361143
F +39 0422 360993
[email protected] - www.cuppone.com
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