CUMMINS ALLISON Money Machine 2 Скачать руководство пользователя страница 14 | Manualshive

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14 |

Money Machine

®

2

bin models | Troubleshooting

Printer error

Solutions to some common printer problems are described in this section.
The following printer errors may appear in the Machine Status Message:

• Printer error. Printer offline.
•

Printer paper low.

•

Printer error – out of paper.

•

Printer cover is open.

•

Printer error. Printer not connected or turned off.

Follow the instructions under Machine details on page 11 to

resolve the printer error.

CUSTOM printer does not have a power switch.

Print a duplicate receipt for a specific transaction

If needed, print a duplicate receipt for the consumer. Follow the instructions under View

and print reports on page 16

to access the

TRANSACTION HISTORY REPORT

screen. On

that screen:
1. Locate the transaction.
2. Touch column to highlight the transaction.

3. Press

Duplicate Receipt

.

Press to return to the previous screen.

CUSTOM printer

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Содержание Money Machine 2

Страница 1: ...Money Machine 2 Self service coin counter bin models User guide ...

Страница 2: ...oltage operating range 105 253 VAC automatic switching Frequency 50 60 Hz Full load amps FLA 4 5 9A Electrical supply circuit The customer must provide a single phase dedicated power line that meets the machine s power requirements Use a properly grounded circuit breaker in compliance with applicable local electrical code Environmental operating conditions Temperature 60 F 85 F 15 C 29 C Humidity ...

Страница 3: ...guide This guide covers basic features of the Money Machine 2 coin counter with single or dual bin For coin counters having other collection types please refer to the corresponding operating guide Machine diagram 15 color LCD touch screen display Barrel lock Leveling legs Coin reject cup Printer bezel Gravity flow coin tray cover Speakers Front access door Access cover hood Indicator light optiona...

Страница 4: ...access the switch 1 Unlock access cover if applicable OR unlock front access door 2 Raise access cover completely 3 Locate the switch on the inside back panel slightly to the right of center as shown 4 With the power cord firmly plugged into a grounded outlet POWER ON the system by pressing the master power switch rocker panel to System performs a confidence test and the welcome screen appears on ...

Страница 5: ... appear after 10 seconds lift your finger off the screen Place finger back on the top right hand corner of the screen and hold for 3 seconds Repeat until ATTENDANT LOGIN screen appears If no response power cycle the machine turn machine off wait 10 seconds turn back on repeat step 1 3 Select the entry field beside Attendant ID or Password to activate the touch screen keyboard Navigate the keyboard...

Страница 6: ... How to use the system Main System Menu Most management functions of the Money Machine 2 operating system are accessed via the MAIN SYSTEM MENU screens shown below Single bin screen Dual bin screen 1 2 12 13 11 5 6 9 3 4 14 8 7 10 ...

Страница 7: ... Place Out of Service Initiate Temporarily Out of Service display 7 Clear Not shown Appears when needed for error resolution 8 Manually End Transaction Not shown Allows attendant to end the active transaction Appears as needed for error or machine condition resolution 9 Footer Shows date and time current software version 10 Help Videos Provides instructional videos 11 Administrator Not for attenda...

Страница 8: ... SYSTEM MENU screen select Attendant 3 From ATTENDANT MAIN MENU screen select Bin and Business Day Clearing For dual bin machines the current bin is identified in box to the right of the Bin Clearing box 4 Under Bin Clearing select Print Bin Report Print Front Bin Report or Print Rear Bin Report as appropriate Press twice to print two copies of the bin report a Place a copy of the report in the re...

Страница 9: ...or and pull bin forward slowly 4 Move bin to a secure location 5 Carefully raise dolly handle to lower bin onto a level floor surface 6 Remove dolly from bin Rear bin removal dual bin machine Use bin dolly with both ball and hook or modified telescoping dolly with hook for rear bin removal replacement hook sold separately 1 If dolly has ball exposed push lever up with foot as shown to expose hook ...

Страница 10: ...al bin machine use ball end of dolly to move bin part way in then flip from ball to hook see photo on previous page and use hook to slowly push bin to back of cabinet Troubleshooting Momentary delay When selected in setup the optional indicator light signals that the machine has an error or needs attention The screen displays a message stating Momentary Delay Please call an attendant for assistanc...

Страница 11: ...ondition messages may also appear with corresponding instructions for resolution as needed When more than one message appears highlight one issue at a time Instructions for the highlighted message appear under Machine Details When that issue is corrected highlight another and proceed as instructed Resolve all errors before restoring the machine to service Machine details View steps for resolving t...

Страница 12: ...direct eye contact with laser In the event of a table or coin jam or to remove coins or debris from the sort pad it may be necessary to raise the sort disk To unlatch the sort disk 1 Locate the latch behind the coin hopper 2 Holding coin hopper firmly release latch by turning to align with cutout 3 Allow sort disk to gradually rise from the sort pad continuing to hold hopper until disk is fully ra...

Страница 13: ... lowered into position raise it again Carefully remove coin and debris from all surfaces and surrounding area before repeating the latching process 1 Without forcing press the sort disk down until it is flush with the sort pad If disk resists repeat cleaning see stop message above 2 Turn latch to lock the disk in place Latch should be at a full right angle to the un latched position as shown Corre...

Страница 14: ...ted or turned off Follow the instructions under Machine details on page 11 to resolve the printer error CUSTOM printer does not have a power switch Print a duplicate receipt for a specific transaction If needed print a duplicate receipt for the consumer Follow the instructions under View and print reports on page 16 to access the TRANSACTION HISTORY REPORT screen On that screen 1 Locate the transa...

Страница 15: ... Raise printer head by pushing up green tab on printer faceplate 2 Pull the paper end out from the back of the machine pulling toward paper roll 3 Remove and discard any damaged paper or paper fragments 4 Lower the printer head you should hear an audible click 5 If replacing paper raise spool rod and remove existing roll 6 Place new roll of thermal paper on the rod with paper flowing over the top ...

Страница 16: ...IN SYSTEM MENU screen see Main System Menu on page 6 Menu options include generating reports and clearing the bin or business day View and print reports From the REPORT MAIN MENU screen the following reports may be generated Transaction History Calendar Day Total Business Day Total Bin Total All reports include the date and time the report is printed ...

Страница 17: ...es for each transaction or for each coin bin 2 Unit Value Select to toggle denomination display between units and values 3 Duplicate Receipt Select to print a duplicate receipt for a transaction 4 Print Transaction Details Print detail report of highlighted transaction Button reads Print All Transactions when no transaction is selected no yellow on screen 5 Print All Transactions Print entire hist...

Страница 18: ...from the drop down list Date Set a start and end range Audit Number Total Amt Processed Transaction Type 2 Press OK 3 View results and if desired print the report When the direct deposit feature is active the transaction type filter key presents additional options as shown DUPLICATE RECEIPT PRINT TRANSACTION DETAILS 2 1 ...

Страница 19: ... date Report shows the Date Value Unit and Service Fee totals for the selected 24 hour period a Select a day column highlighted in yellow b Select Print Day Report 2 Print Day Transactions prints all transactions by audit number for the selected day and may be used for end of day balancing Report includes the date being reported on Time Audit Number Value and Service Fee totals for each transactio...

Страница 20: ...ort management 4 To get a summary report for a specific date range a Enter the desired START DATE b Enter the desired END DATE c Select UPDATE d Select Print All Days PRINT DAY REPORT PRINT DAY TRANSACTIONS PRINT ALL DAYS 4a 4b 4c 4d 3 ...

Страница 21: ...nit and Value The Statistics Section of the report includes bag details and other information as shown in the report example on page 22 3 Print Day Transactions prints all transactions by audit number for the selected day and may be used for end of day balancing Report includes the date being reported on Time Audit Number Value and Service Fee totals for each transaction a Select a day column high...

Страница 22: ... To get a summary report for a specific date range a Enter the desired START DATE b Enter the desired END DATE c Select UPDATE d Select PRINT ALL DAYS PRINT DAY REPORT PRINT DETAILED DAY REPORT PRINT DAY TRANSACTIONS PRINT ALL DAYS PRINT WEEKLY REPORT ...

Страница 23: ... a full or partial bin for removal 1 Select highlight the column displaying the data 2 Select desired format UNIT VALUE 3 Select Print Bin Report A report of all bins can be generated and printed as needed 1 Use Display Range feature to choose a date range for bin data if desired If you do not select a date range the report printed will be for ALL BINS 2 Select UPDATE 3 Select desired format UNIT ...

Страница 24: ...24 Money Machine 2 bin models Report management PRINT BIN REPORT PRINT ALL BINS ...

Страница 25: ...lso may be used If using Simple Green concentrate dilute to 30 ml of Simple Green per 240 ml of water For material safety data sheets see simplegreen com Microfiber towels Part number 022 2223 00 Vacuum cleaner In the United States Order standard vacuum part number 022 1959 00 or heavy duty vacuum part number 022 1308 00 Outside of the United States Buy vacuum locally Daily cleaning High voltage l...

Страница 26: ...y microfiber towel or clean cotton cloth Clean sort disk only as instructed Do not attempt to remove oil coating on disk Removing oil from disk negatively impacts performance and may negate disk warranty If disk cannot be cleaned with a clean dry microfiber towel or cotton cloth contact your Cummins Allison service representative for assistance 9 Lower sort disk and secure latch See Latch the sort...

Страница 27: ...okens from the test coin Denomination Value Coins Rolls Penny 1 50 150 3 Nickel 2 00 40 1 Dime 15 00 150 3 Quarter 10 00 40 1 Dollar 5 00 5 N A Half Dollar 2 50 5 N A Totals 36 00 390 The machine is counting accurately when the receipt matches the test amount If the receipt does not match the test amount place the machine OUT OF SERVICE and contact Cummins Allison You should also test the foreign ...

Страница 28: ...tion or change without prior notice This manual contains proprietary information of Cummins Allison It is intended solely for the information and use of parties authorized by Cummins Allison to maintain the equipment described herein Such proprietary information may not be used reproduced or disclosed to any other parties for any other purpose without express written permission of Cummins Allison ...

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