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CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty Service,
California residents have the option of returning a
nonconforming product (A) to the store where it was
purchased or (B) to another retail store that sells
Cuisinart products of the same type.
The retail store shall then, at its discretion, either repair
the product, refer the consumer to an independent
repair facility, replace the product, or refund the
purchase price less the amount directly attributable to
the consumer’s prior usage of the product. If the above
two options do not result in the appropriate relief to the
consumer, the consumer may then take the product to
an independent repair facility if service or repair can be
economically accomplished. Cuisinart and not the
consumer will be responsible for the reasonable cost of
such service, repair, replacement, or refund for
nonconforming products under warranty.
California residents may also, according to their
preference, return nonconforming products directly to
Cuisinart for repair, or if necessary, replacement, by
calling our Consumer Service Center toll-free at
1-800-726-0190.
Cuisinart will be responsible for the cost of the repair,
replacement, and shipping and handling for such
products under warranty.
BEFORE RETURNING YOUR
CUISINART PRODUCT
If you are experiencing problems with your Cuisinart
product, we suggest that you call our Consumer
Service Center at 1-800-726-0190 before returning the
product to be serviced. If servicing is needed, a
representative can confirm whether the product is
under warranty and direct you to the nearest service
location.
Important:
If the nonconforming product is to be
serviced by someone other than Cuisinart’s Authorized
Service Center, please remind the servicer to call our
Consumer Service Center at 1-800-726-0190 to ensure
that the problem is properly diagnosed, the product
serviced with the correct parts, and the product is still
under warranty.
