TROUBLESHOOTING CHART
IMPORTANT!
Do not throw away. Keep for future reference.
This Quick Reference Guide is intended to supplement the Instruction Booklet.
In order to ensure safe operation and optimum performance,
please read the entire Instruction Booklet.
Subject
Question
Answer/Solution
Power
Why won’t my unit turn on?
Check to make sure your unit is plugged into a
functional outlet.
Contact Customer Service at 1-800-726-0190.
Why is my unit turning
itself off?
It is possible the unit overheated. Wait for the unit to
cool down and try again. If it does not turn back on,
contact Customer Service at 1-800-726-0190.
If your Griddler
®
Deluxe is not turned off or if you do
not change any settings, it will shut off automatically
after 2 hours. This is a safety feature. To reactivate,
simply turn either knob.
Programming
Can I change my temperature or
plate selection when the unit is
already cooking?
Yes. To change temperature of your current plate
selection, simply turn the plate’s temperature dial and
the unit will adjust automatically. To change your plate
selection, simply turn the temperature dial for your new
selection.
Can I sear when I’m
already cooking?
Yes. Simply press the SEAR button(s) and the plates will
preheat to sear temperature. We recommend you take
the food off during SEAR preheat. Once the SEAR cycle
is complete, the unit will revert back to previously
selected temperatures.
Cleaning
Are the parts and accessories
dishwasher safe?
Yes, all removable parts are dishwasher safe. Do not
immerse or put the base of the unit in the dishwasher.
Clean it and the control panel with a damp cloth.
Food residue is sticking to the
plates. How do I clean them
without damaging them?
Use the scraper tool provided to scrape off any excess
food buildup. Do not use metal utensils to clean the
plates as they can damage the nonstick coating.
