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TROUBLESHOOTING
Food Processing
1.
Problem:
The food is unevenly processed
Solution:
• The ingredients should be cut evenly
into ½- to 1-inch (1.25-2.5 cm) pieces
before processing.
• Process in batches to avoid
overloading.
2.
Problem:
Slices are uneven or slanted
Solution:
• Place evenly cut food into the feed tube.
• Apply even pressure on the pusher.
3.
Problem:
Food falls over in feed tube
Solution:
• Large feed tube must be packed full
for best results. If processing smaller
quantities, use the small feed tube.
4.
Problem:
Some food remains on top
of the disc.
Solution:
• It is normal for small pieces to remain;
cut remaining bits by hand and add to
processed ingredients.
Dough Processing
1.
Problem:
The dough control button does
not work.
Solution:
• The dough control works in conjunction
with the ON button. The food processor
will only operate once the ON is selected
after the dough function is activated.
2.
Problem:
Motor slows down.
Solution:
• Amount of dough may exceed maximum
capacity of your food processor. Remove
half and process in two batches.
• Dough may be too wet (see number 10).
If motor speeds up, continue processing.
If not, add more flour, 1 tablespoon
(15 ml) at a time until the motor speeds
up. Process until dough cleans the side of
the work bowl.
3.
Problem:
Blade doesn’t incorporate
ingredients.
Solution:
• Always start the food processor before
adding liquid. Add liquid in a slow, steady
stream, allowing the dry ingredients to
absorb it. If too much liquid is added,
wait until ingredients in the work bowl
have mixed, then add remaining liquid
slowly (do not turn off the machine). Pour
liquid onto dough as it passes under feed
tube opening; do not pour liquid directly
onto bottom of the work bowl.
4.
Problem:
Blade rises in work bowl
Solution:
• Excessively sticky dough can cause blade
to rise. Reinsert blade and immediately
add 2 tablespoons (30 ml) of flour through
the feed tube while the machine is
running.
5.
Problem:
The large pusher moves when
processing dough or other heavy loads.
Solution:
• The pusher lock feature, located above
the handle, should be pulled out (some
vibration is normal).
6.
Problem:
Dough doesn’t clean inside of
the work bowl.
Solution:
• Amount of dough may exceed maximum
capacity of your food processor. Remove
half and process in two batches.
• Dough may be too dry (see number 9).
• Dough may be too wet (see number 10).
7.
Problem:
Nub of dough forms on top of
blade and does not become uniformly
kneaded.
Solution:
• Stop machine, carefully remove dough,
divide it into 3 pieces and redistribute
them evenly in the work bowl.
8.
Problem:
Dough feels tough after kneading
Solution:
• Divide dough into 2 or 3 pieces and
redistribute evenly in bowl. Process 10
seconds or until uniformly soft and pliable.
9.
Problem:
Dough is too dry.
Solution:
• While machine is running, add water,
1 tablespoon (15 ml) at a time until dough
cleans the inside of the bowl.
10.
Problem:
Dough is too wet.
Solution:
• While machine is running, add flour,
1 tablespoon (15 ml) at a time until dough
cleans the inside of the bowl.
Technical
1.
Problem:
The motor does not start.
Solution:
• There is a safety interlock to prevent the
motor from starting if it is not properly
assembled. Make sure the work bowl
and work bowl cover are securely locked
into position.
• If you are slicing or shredding and the
above solution does not work, make sure
that the food contents in the feed tube
are cut below the maximum fill line so
that the activation rod can engage the
motor.
• If the motor still will not start, check the
power cord and outlet.
2.
Problem:
The food processor shuts off
during operation.
Solution:
• The cover may have become unlocked;
check to make sure it is securely in
position.
• A safety protector in the motor prevents
the motor from overheating, which is
caused by excessive strain. Press the Off
control button and wait 10 to 15 minutes
to allow the food processor to cool off
before resuming.
3.
Problem:
The food processor cover
becomes unlatched in the back and or
makes a loud noise.
Solution:
• The back of the cover becoming
unlatched, and any related noise, will not
prevent the unit from working. Simply
push down to lock the back into position.
4.
Problem:
The motor slowed down during
operation.
Solution:
• This is normal as some heavier loads (e.g.
slicing/shredding cheese) may require the
motor to work harder. Simply reposition
the food in the feed tube and try again.
• The maximum load capacity may have
been exceeded. Remove some of the
ingredients and continue processing.
5.
Problem:
It is difficult to remove the
chopping/mixing blade from the work bowl.
Solution:
• These innovative blades have been
designed to lock in the work bowl to
prevent them from falling out when
emptying the contents of the bowl. Using
extreme care, use a little extra force to
remove the blade.
6.
Problem:
The food processor vibrated/
moved around the countertop during
processing.
Solution:
• Make sure the rubber feet at the bottom
of the unit are clean and dry. Also make
sure that the maximum load capacity is
not being exceeded.
• This is normal as some heavier loads (e.g.
slicing/shredding cheese) may require the
motor to work harder.
7.
Problem:
The large pusher falls out when
the cover is turned upside down.
Solution:
• The pusher lock feature, located above
the handle, should be pulled out.