FREQUENTLY ASKED QUESTIONS
8
•
Why is my Grill Top Pizza Oven not getting hot enough?
If your Grill Top Pizza Oven does not reach the proper baking temperature, your grill may
utilize extra heat tents or Flavorizer® bars. These components sit between the cooking
grate and the burners and deflect the heat from the burners downward. Once your grill has
completely cooled, remove these pieces and try again. If you have an infrared grill, you will
need to remove the heat emitters that sits between the cooking grate and burners as these
will block the heat from reaching the Grill Top Pizza Oven.
•
Can I close the lid of my grill while using the Grill Top Pizza Oven?
We advise you to keep the lid of your grill in the fully opened position while using the Grill
Top Pizza Oven in order to protect you and your grill. If you fully or partially close your grill
lid while using the Grill Top Pizza Oven, it may cause components of your grill to overheat
which may result in damage to your grill and/or bodily injury should you touch the
overheated compo-nents.
•
How do I clean the Grill Top Pizza Oven?
To clean the stone, let the burners remain on high for approximately 15 minutes. The
remain-ing residue should burn off or can be scraped off and pushed to the back of the oven
by using a long handled cleaning brush. Do not use any cleaning agents or other liquids to
clean the stone. Once the oven has cooled completely, a damp cloth can be used to wipe off
any char left in the oven. The stone will remain blackened and/or darkened which is natural.
If this does not clean the stone to your satisfaction, you can also remove the Support
Brackets and flip the Base Stone over (horizontally) and replace the Support Brackets. This
will give you a clean Base Stone to use and the next time you use the Grill Top Pizza Oven,
any remaining residue will burn off
.
Warranty Information
T
his warranty covers defects in parts and workmanship for a period of 1 year from the
original purchase date. Any damage claim regarding the enameling must be submitted
within 30 days of purchase to be covered by the warranty.
The following conditions are NOT covered by this warranty:
•
Unevenness and color variations in the enamel coating.
•
Damage caused by improper assembly or disregard of the manual.
•
Use of spare parts not supplied by manufacturer.
•
Damage resulting from modifications or inappropriate use.
•
Abuse of the
item
•
Damage caused by improper maintenance or repairs by an unauthorized person.
•
The Pizza Stone is covered for a period of 1 Year against defects in manufacture.
Warranty
does not include impact breaks, staining or discoloration.
Limitations and Exclusions:
1.
This warranty applies only to the original purchaser and may not be transferred.
2.
If you can not verify the purchase date of the
item
the warranty period will begin on the
date the
item
was manufactured.
3.
Replacement or repair parts are warranted for the remaining period of the original part
warranty.
