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31

TROUBLE SHOOTING

ISSUE RESOLUTION:

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PROBLEM  

POSSIBLE CAUSE

SOLUTION

There is no power

Make sure the grill is plugged into a functional GFI certified outlet. 
Ensure the GFI outlet has not tripped.  Test the outlet with another 
appliance that is known to work

The fuse is blown.

Remove the control panel by unscrewing the four screws form the
outside. There is a green fuse holder on the back of the control panel
assembly.

Connections to the 

control panel are loose

With the grill unplugged access the back of the control panel and 
ensure all connectors are securely attached and in the proper 
locations. Refer to the wiring diagram.

Temperature adjustment 

too low

Turn up heat on the control knob.

Opening the lid too often

Opening the lid allows heat to escape and causes the temperature 
to vary drastically from the set temperature.

Out of pellets

Add pellets and allow sufficient time for the pellets to travel from the 
pellet hopper to the fire pot (can take up to 10 minutes). Restart the 
grill after adding new pellets.

Excessive ash buildup

Clean out the fire pot.

 

Poor pellet quality

Inspect pellets to ensure they are whole and are not damp. If they 
are, replace pellets and restart the grill.

Auger is not primed

Before the unit is used for the first time or anytime the hopper is 
emptied, allow the auger tube to fully load with pellets to ensure 
proper lighting of the grill (about 9 minutes).  Follow Initial Lighting 
Instructions.

Auger is jammed

Remove all components inside the firebox and inspect the fire pot, 
are there fresh pellets inside?  If not, inspect the auger to see if it is 
turning at all. If the auger is not turning and you are sure there are 
fresh pellets in the hopper, please contact our customer support 
team.

 Ignitor has failed

Remove all components from inside the fire box and inspect the fire 
pot. If there are fresh pellets but they are not lighting the ignitor is 
malfunctioning. Contact our customer service team for a resolution. If 
a replacement part is required, follow Manual Start-Up Procedure to 
continue using the grill as you wait for it to arrive.

Adjust temperature control

Reduce heat by reducing the selected
temperature setting.

Pellet overflow in fire pot

After everything is cool, clean out the fire pot.  

Temperature

fluctuations

External Factors

Temperature fluctuations are normal for pellet grills. Any significant 
fluctuations can be caused by wind, air temperature, improper use, or 
lack of grill maintenance.

LCD screen will not

light up

Grill is not getting hot 

enough

Fire goes out unexpectedly

Pellets will not light after 

several minutes

Grill is getting too

hot

Содержание CPG-700

Страница 1: ...1 866 994 6390 OWNER S MANUAL ASSEMBLY AND OPERATING INSTRUCTIONS WARNING PLEASE READ THIS ENTIRE MANUAL BEFORE INSTALLATION AND USE OF THIS PELLET FUEL BURNING APPLIANCE FAILURE TO FOLLOW THESE INSTR...

Страница 2: ...er Set this product up more than 10 from any large body of water swimming pool lake pond etc WARNING Carbon monoxide is a colorless odorless gas produced by burning common cooking fuels like wood char...

Страница 3: ...n 2 Table of Contents 3 Exploded View 5 Parts List 6 Assembly Preparation and Instructions 8 Operating the Grill 21 Cooking 25 Care and Maintenance 28 Trouble Shooting 31 Warranty and Replacement Part...

Страница 4: ...heating element in water or any other liquids Do not place power cord where it may come in contact with hot surfaces or pose a tripping hazard Unplug this grill from the power source when not in use...

Страница 5: ...EXPLODED VIEW 5...

Страница 6: ...Lid Sear Shutter Grease Channel Tool Hooks Hopper top left panel Drip Shield Temperature Probe Cover Bottom Shelf Cord Wrap Main Body Hopper Grate Lid Handle Bezel Hopper Body Insulation Washer Handl...

Страница 7: ...x26 x2 x2 x30 x4 x18 x2 x4 A B C D E F G H I HARDWARE Side Shelf Bracket right Phillips Head Screw 1 4 x 5 8 Side Shelf Bracket left Flat Washer 1 4 Paper Towel Bracket Lock Washer 1 4 Wheel Pin Cott...

Страница 8: ...s during assembly and set up Read and follow all safety statements warnings assembly instructions and use and care instructions before attempting to assemble and use Before you Begin Unpack all the co...

Страница 9: ...ng the Wheel Pin D through the wheel and leg Place the Wheel Washer F on the opposite side and secure it with the Cotter Pin E as shown in the picture ASSEMBLY INSTRUCTIONS STEP 2 ATTACHING LEGS TO MA...

Страница 10: ...id and insert the Grease Channel 14 drain into the rectangular hole on the side of the grill Attach the grease channel to the body using two sets of Screws A with Washer B and Lock Washer C Secure the...

Страница 11: ...et Left 32 and Side Shelf Bracket Right 31 to the bottom of the Side Shelf using Screws A Washers B and Lock Washers C as shown in the image STEP 8 PAPER TOWEL ROD Place the Paper Towel Rod 34 into th...

Страница 12: ...ccidentally remove the two screws that were installed earlier to secure the Grease Channel Remove the pre installed screws from the Handle 25 Attach the handle to the lid with the screws coming out fr...

Страница 13: ...stalled screws around the exhaust hole Place the Chimney Gasket 29 on the grill body around the exhaust ensuring the three holes line up Install the Chimney 27 to the grill using the three screw assem...

Страница 14: ...anels 2 3 4 and 5 Secure the panels to each other using 8 Screws G Insert the Hopper Grate 8 into the hopper ensuring the four threaded holes line up with the holes on the front and back of the hopper...

Страница 15: ...PER Attach the hopper lid to the hopper by securing it with two Screws G and two Lock Nuts H Remove the two pre installed screws on the side of the hopper and use them to attach the Handle 10 ASSEMBLY...

Страница 16: ...ur holes shown in the bubble line up with the four threads on the hopper body Attach the hopper to the body using four Screws I paired with Washers C and Lock Washers B It is recommended to perform th...

Страница 17: ...into two tabs on the left side and rests on top of the Grease Channel on the right side tilting down towards it Place the Sear Shutter 15 on top of the slats Connect the Temperature Probe connectors a...

Страница 18: ...ASSEMBLY INSTRUCTIONS 18 STEP 21 COOKING GRATES Place the Cooking Grates 13 into the grill chamber as shown...

Страница 19: ...ASSEMBLY INSTRUCTIONS 19 STEP 22 COOKING GRATES Place the Upper Cooking Rack 12 on the upper ledge inside the grill chamber it will have slots to lock the rack in place...

Страница 20: ...ASSEMBLY INSTRUCTIONS 20 STEP 23 GREASE BUCKET Hook the Grease Bucket 35 onto the Grease Channel...

Страница 21: ...e the intensity of clean smoke flavor Overfeeding the fire pot may cause damage to the grill barrel paint F C The Temperature Switch Button is used to change the temperature readout on the LED Screen...

Страница 22: ...ir blowing out from the fire pot After a few minutes the air should be slightly warmer this indicates the igniter is getting hot Even when functioning properly the igniter does not glow DO NOT TOUCH T...

Страница 23: ...emperature and wait for the fire to start this should take about 10 minutes Step 4 After the fire is started in the fire pot close the lid For best results preheat the grill for 15 to 20 minutes with...

Страница 24: ...If you don t allow the grill to run the cool down feature a fire may travel up the auger tube and ignite your pellet hopper Step 2 After the auto cool down is complete the fan should power off automat...

Страница 25: ...t below 300 F Step 2 Allow the grill to preheat and ensure sear shutter is closed Step 3 When the grill temperature has stabilized about 20 minutes place the food to be smoked on one of the two smokin...

Страница 26: ...e hole located on the left side of the main grill or the top of the main grill near the grill lid hinge When not in use disconnect from the meat probe connection port and place aside to keep protected...

Страница 27: ...he utensils thoroughly with soap and hot water Never re use marinade from raw meat or uncooked poultry on foods that have been cooked and are ready to be served HELPFUL HINTS If you pre cook meat or p...

Страница 28: ...y too much fallen debris on the cooking components on the grill Clean the inside of your grill on a consistent basis In the event you experience a grease fire keep the grill lid closed to choke out th...

Страница 29: ...ed for a long period of time Wood pellets can become soggy due to moisture humidity and can cause the auger to bind up or not push pellets to burn chamber Disposal of ashes Ashes should be placed in a...

Страница 30: ...least twice per year CAUTION Some parts may contain sharp edges Wear protective gloves if necessary TRANSPORTING AND STORAGE Warning Never move a grill when it is hot or when objects are on the cookin...

Страница 31: ...s not primed Before the unit is used for the first time or anytime the hopper is emptied allow the auger tube to fully load with pellets to ensure proper lighting of the grill about 9 minutes Follow I...

Страница 32: ...ent this from ever happening ER1 Internal thermometer of the grill is malfunctioning Check to see if the temperature probe is attached to the control panel If it is loose firmly connect the probe to t...

Страница 33: ...33 WARRANTY AND REPLACEMENT PARTS EXPLODED VIEWS 1 2 3 4 5 8 7 10 11 36 37 38 39 40 41 42 43 44 45 46 47 48 50...

Страница 34: ...WARRANTY AND REPLACEMENT PARTS 34 EXPLODED VIEWS 2 1 3 4 5 6 7 8 9 10 11 12 15 16 14 21 22 25 26 27 28 29 30 31 32 33 34 35 13 13 17 17 18 18 19 19 20 20 23 24 24 23...

Страница 35: ...1 1 1 1 1 1 1 1 1 2 1 1 1 2 2 2 2 1 1 2 2 1 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 Chimney Cap Chimney Chimney Gasket Side Shelf Tool Hooks Side Shelf Bracket right Side...

Страница 36: ...quential damages or labor costs This warranty does not cover corrosion or discoloration after the grill is used or lack of maintenance hostile environments accidents alterations abuse or neglect This...

Страница 37: ...37...

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