Problem
Solution
The CO
2
charger
has not been pierced
• a genuine Cuisinart Single-Use recyclable CO
2
Charger
– Powered by SodaSparkle™ has not been used.
• the CO
2
charger has not been pressed firmly into place
until a click is heard, or has been loaded at an angle.
• the carbonator head has not been screwed firmly onto
the bottle.
• the charger chamber has not been screwed firmly down
onto the carbonator head.
• the piercing unit inside the carbonator head has been
damaged (in this case please send the complete unit in
for service to an authorized Cuisinart service agent).
Water escapes
while carbonating
• the beverage bottle has been filled above the “Water
Fill line” indicator.
• the carbonator head has not been screwed on tightly.
• the carbonator head has been unscrewed before
carbonation is complete.
• the unit has been held at an angle while carbonating.
• More than one CO
2
charger has been used to carbonate
the same bottle contents (double-carbonating).
• the charger chamber and carbonator head have been
unscrewed too soon.
The water does
not carbonate or
hardly carbonates
• no CO
2
charger has been inserted into the charger
chamber.
• a used (empty) CO
2
charger has been used. an empty
CO
2
charger will have a hole at the tip where it was
pierced.
• the water used for carbonation was not cold enough.
• the unit has been used repeatedly in a very short
period of time. rinse the carbonator head in warm
water for 30 seconds and reuse.
It is difficult or
impossible to insert
or remove the
CO
2
charger
• the CO
2
charger may be incompatible. Use only
Cuisinart Single-Use recyclable CO
2
Chargers –
Powered by SodaSparkle™.
• the safety window is not fully open. Use the toggle
to open the safety window completely.
• the charger chamber is still screwed down onto the
carbonator head. Unscrew and remove completely
to enable insertion or ejection of the CO
2
charger.
See reverse side for Operating instructions.
PG-34103
Troubleshooting Guide
For Customer Service visit www.cuisinart.com or call 1-800-726-0190
