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CSL DualCom GSM Mk1, Руководство по установке

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 Troubleshooting (continued)

Q. What if the GSM signal has not been received by the Alarm
     Receiving Centre ?

Check that the NVM is fitted has been correctly programmed.

Check that the SIM Card is fitted has been correctly programmed
i.e it is enabled for ‘Data’.

Check, using the Signal Strength LEDs (Red & Green) that the radio
signal is sufficient and the GSM path status = OK.

     Check with a meter that the voltage supply to the Dualcom is 13.6v or

more and does not dip when the DualCom is signalling.

See Appendix 1 for GSM fault indications. These will help diagnose
radio path problems.

Technical Support & Web Site

If you have installed the DualCom in accordance with these instructions, checked
all the above points but are still experiencing problems you can contact your
DualCom supplier.

In UK, DualCom installation, programming, operation or other questions may
be addressed to:

The CSL Technical Support Desk:
Tel:

01895 474 444

Email:

[email protected]

Hours:

08.00 to 18.00 weekdays

The CSL web site:  

www.csldual.com

  contains the latest copies of all manuals

for all CSL products. Please ensure that you are working from the latest ver-
sion. You can also download associated information and software samplers.
Sales, shipping and contact information is here too.

For Vodafone GSM/GPRS radio signal strength predictions in UK using the
postcode of the proposed installation site, use the CSL web site link:

http://www.csldual.com/coverage  

Select Map Type = Mobile Data Map, and

Mobile Data Coverage = Standard Services.

9

Содержание DualCom GSM Mk1

Страница 1: ...Installation Manual for CS2000 DualCom GSM Mk1 2 CSL DualCom Limited Tel 01895 474 474 Fax 01895 474 440 ...

Страница 2: ... Test Set 20 Aerial Connection 21 Telephone Line Connection 22 Analogue PSTN Telephone Line Connection 23 PABX ISDN Home Business Highway 25 ADSL Broadband 28 The Call Minder call answering service 30 System Power Supply Battery 31 NVM Programming 32 SMS Sending 32 SMS Remote Control 33 Appendix 1 LED Indications 35 Appendix 2 Input Connections Self Learning 39 Appendix 3 Specification Regulations...

Страница 3: ...s only one alarm notification Test calls are delivered using both paths to test the system fully DualCom GSM monitors both communication paths continuously A fault on one path is reported to theAlarm Receiving Centre using the other functioning path AnyAlarm System bell delay is maintained unless both paths are in fault or the Alarm Abort feature is used DualCom GSM comes complete withAlarm Abort ...

Страница 4: ...ly CS 1530 Tamper protected Grade 3 Power Supply CS 2055 Box of 10 NVM type CS93C66 CS 0300 Heavy Duty Lightning Surge Suppressor CS 0730 Security ADSL Filter CS 0054 Programmer Downloading software Fig 1 SIM Card Socket GSM Aerial Connector PSTN Telephone Connections Red Green Signal Strength LEDs DualCom GSM Mk1 DualCom GSM Mk2 SIM Card Socket Red Yellow Communication LEDs GSM Aerial Connector P...

Страница 5: ...the Vodafone UK GSM and GPRS networks If there is no GSM radio coverage at the proposed site the DualCom s GSM and GSM radio alarm reporting paths will not operate Use of the CS2366 GSM GPRS Radio Test Set is recommended to survey the proposed site for GSM GPRS signal strength and to locate the point of strong est signal See Aerial Siting on Page 10 for more information Make a note of this point a...

Страница 6: ...aerial to the DualCom aerial lead using the threaded connector provided See Fig 1 10 Connect the PSTN line to the terminals provided under the protective cover For security installations only serial connection is recommended for other equipment that is using the same line See Pages 22 to 30 11 On the DualCom connect the 12v 12v terminals to the Control Panel or Power Supply 12 volt output often ca...

Страница 7: ...gnal to the ARC on both the PSTN telephone path and GSM radio path Once the test pins are shorted the two communication LEDs will illuminate Red for PSTN and Yellow for GSM During communication the LEDs will flash to indicate the progress of the call see Appendix 1 When a path has successfully communicated with the ARC the associated LED will go off Both paths will send a test call TheAlarm Receiv...

Страница 8: ...he GSM phone s 7 If at any time you wish to cancel a call short the Reset pins See Fig 1 2 8 If you are using the Alarm Abort feature set the Alarm Panel initiate an alarm condition and If the alarm system incorporates bell delay this will be overridden then unset the alarm system within 90 seconds Check that the alarm abort signal has been sent to theARC and if selected the alarm system has reset...

Страница 9: ...present across the PSTN terminals markedA and B Connect a telephone to the PSTN line and make a call to ensure that it is fully functional Remove telephone after test Ensure that call barring to the ARC Receiver telephone number has not been set on the PSTN line used by DualCom by using a phone and dialling to theARC receiver s Remove telephone after test Disconnect any other equipment that is usi...

Страница 10: ...nce with these instructions checked all the above points but are still experiencing problems you can contact your DualCom supplier In UK DualCom installation programming operation or other questions may be addressed to The CSL Technical Support Desk Tel 01895 474 444 Email support csldual com Hours 08 00 to 18 00 weekdays The CSL web site www csldual com contains the latest copies of all manuals f...

Страница 11: ... the GSM Network Note These will not work with an unprogrammed NVM Green On High Signal Strength Red Green On Medium Signal Strength Red On Low Signal Strength Reliable operation is unlikely with a low signal strength If the display shows that the signal strength is low you should improve the signal strength This may be achieved by repositioning the aerial The GPRS aerial lead should not be cut or...

Страница 12: ... MUST use the Vodafone network A mobile phone that uses a different radio net work will NOT show the correct signal strength This mobile phone method can not provide information on the availability sig nal strength and interference status of all radio Base Stations in the surround ing area Use of the CS2366 Radio Test Set is recommended When you have identified the point of the strongest signal ma...

Страница 13: ...bar to the open position and lift the hinged flap Wipe the gold contacts with a clean tissue or cloth Do not touch the the gold con tacts with fingers Slide the SIM card into the slot on the hinged flap with the cut corner up so that the SIM Card gold connectors will face down when the flap is lowered DualCom GSM Mk2 Using a ball pen or pencil push the black or yellow eject button The SIM Card Car...

Страница 14: ...otected enclosure that is part of the alarm system The DualCom has two independent methods of stopping unauthorised up downloading These security features are for up downloading only They do not operate when the NVM is removed from the DualCom and is plugged into an NVM Programming Socket connected to a PC A call back GSM number may be programmed so that the DualCom always calls to its preset call...

Страница 15: ...12 and Appendix 2 4 Connect the outputs to the OUTPUT terminals labelled 1 to 8 as required These outputs are open collector pull down to 0v Each will supply up to 50mA and may operate lights or relays with a supply up to 28 volts Where relays are connected they should be fitted with a diode across their coil to reduce back EMF voltages See Fig 5b Note If you use a separate Power Supply remember t...

Страница 16: ...F o N t l u a f h t a p o i d a R y l n o s u o u n i t n o C e s l u P d n o c e s 2 n o i t c a y a l e r t l u a F o N d n a N T S P h t o B t l u a f h t a p o i d a R s u o u n i t n o C s u o u n i t n o C s u o u n i t n o C l u f s s e c c u s n u 3 N T S P n o s t p m e t t a e s l u P d n o c e s 2 e s l u P d n o c e s 2 e s l u P d n o c e s 2 l u f s s e c c u s n u 0 1 N D V n o s t ...

Страница 17: ...PAGES 16 19 LEFTINTENTIONALLYBLANK ...

Страница 18: ...play radio signal strength received plus the level of interference may be measured and sources of interference identified The Test Set contains a battery allow ing remote operation for up to 12 hours The internal battery may be recharged from the supplied mains power supply The Test Set is contained within a strong protective sleeve It is supplied complete with a charger aerial and manual and is c...

Страница 19: ...s wiring and other leads as required An optional extra CS2057 aerial is available with a 5 metre lead This item is weartherproof and may be mounted externally where installation standards al low Connect as shown below To mount open the CS2058 case and fit screws through the case rear Plug the aerial lead connector into the DualCom Install the aerial upright with the lead exiting the case at the bo...

Страница 20: ... PSTN is a communication network where the line from the ex change equipment and the service supplied to the subscriber is analogue i e not digital See Fig 8 A telephone line is always terminated at the users premises by an NTP Net work Termination Point which is provided by the telecoms Service Provider This is a socket or connection where the users equipment can be connected Some NTPs provide a ...

Страница 21: ...directory AND the PSTN line goes to the DualCom ONLY Other equipment can be connected to the DualCom A1 B1 terminals i e series connection to make outgoing calls only See next page The next best security option for a PSTN line Recommended A PSTN line supplied with the 3 way calling feature AND the DualCom NVM is programmed for 3 way calling AND the PSTN line goes to the Dualcom ONLY Other equipmen...

Страница 22: ... and an NTP with terminals near the alarm system The alarm installer should then follow steps 1 2 and 3 below See Fig 10 1 Use cable type 1 0 5mm CW1308 feed through the cable entry connect the cores to the DualCom terminals marked A and B 2 Connect the other end of the cable to the Terminal Block connections for the incoming telephone line marked A B or 2 5 3 If the PSTN line used by DualCom is s...

Страница 23: ...y be analogue or digital Where an extention is analogue a normal phone or fax machine may be connected DualCom may be connected here See Fig 12 Where the PABX is mains powered and it is not battery backed up then the line to the DualCom may fail in the event of a mains failure This may make this type of telephone connection unsuitable for DualCom Where the extention is a digital line then a specia...

Страница 24: ...n ISDN line is always terminated at the users premises by an NTP Network Termination Point which is provided by the telecoms Service Provider The NTP is a socket or connection where the users equipment can be connected In many cases the ISDN NTP operates using power supplied from the ex change equipment via the ISDN telephone line however some types of NTP may require a connection to the mains sup...

Страница 25: ...ne and also from the mains supply at the users premises In the event of mains failure the right hand analogue telephone socket on the NTE9 will cease to operate but all other functions are powered from the ex change equipment It is important therefore to connect DualCom to the left hand analogue telephone socket on the NTE9 See Fig 13 A maximum of two calls on an NTE9 may be in progress at the sam...

Страница 26: ...Security ADSL Filter Fig 15 1 The user s telephone wiring is disconnected from the NTP and recon nected to the CS0730 ADSL Filter only 2 The NTP connects only to the CS0730 ADSL Filter and to no other wiring or telephone sockets 3 The wiring between the NTP and the the CS0730ADSL Filter can not be unplugged by the user 4 The user can not plug a phone fax etc into the NTP 5 The terminals 2 3 5 A B ...

Страница 27: ... each item of non digital equipment because 1 The operation of non digital equipment may be disrupted or completely inhibited ifADSL Broadband digital data is allowed into it from the telephone line 2 The operation of the ADSL Broadband equipment may be disrupted or completely inhibited by the connection of unfiltered non digital equipment to the telephone line Non digital equipment means anything...

Страница 28: ...corded and should be heard by pulsing the dial tone on subsequent calls See the table below To ensure correct operation the DualCom s NVM must be set to 0 1 second dial tone detection Contact CSL Technical Support for more information e n o T l a i D g n i n a e M s l l a C d e r e w s n A s u o u n i t n o C l a i d y a m u o Y s l l a c d e r e w s n a o n e r a e r e h T d e s l u P l a i d y a...

Страница 29: ... instalation If DualCom receives its power from a Power Supply that is additional to the alarm system ensure that the 0 volt connection on the additional power supply is connected to the 0 volt connection on the alarm system If the supply voltage falls to the low battery voltage limit the DualCom will send a low battery signal to theARC When power is restored above 12 0 volts a test call or batter...

Страница 30: ...iving Centre via the radio path and the PSTN telephone path the DualCom can send text messages to 1 or 2 GSM mobile telephones These text messages may be used to report an alarm event to other people e g the premises keyholder or owner an alarms installation engineer etc Note SMS messages are not delivered immediately Most messages take only a few seconds to arrive but you should expect up to 10 m...

Страница 31: ...s M S G N T S P h t g n e r t S g i S o i d a R e g a t l o v y l p p u S n o i s r e V e r a w t f o S 6 5 4 3 2 1 R E V l l a C t s e T d n e S 6 5 4 3 2 1 T S E T t e s e R 6 5 4 3 2 1 T E S E R N O n t u p t u O 6 5 4 3 2 1 N O n O 1 n 1 n o 8 o t 1 t u p t u O n d r a o B r e d n a p x E F F O n t u p t u O 6 5 4 3 2 1 F F O n O 0 n 1 n o 8 o t 1 t u p t u O n d r a o B r e d n a p x E N O 8 ...

Страница 32: ...1 2345 621 ON Example 2 To energise Output 5 on the optional CS1050 Expansion Board Send any of these text messages to the DualCom s SIM Card number 123456 O 5 ON 123456O5ON 123456 15 1 123456151 These will not work 01234 56 O 5 ON 1 2345 615 ON Example 3 To receive an SMS Text message showing the state of all of the 8 outputs on the optional CS1050 Expansion Board Send any of these text messages ...

Страница 33: ... High Signal Strength Red Green On Medium Signal Strength Red On Green Off Low Signal Strength Red Off Green Off GSM radio can not hear any base stations GSM path fault or signal strength 0 LED s On short off blink GSM radio can communicate with a 1 off blink per sec local base station GSM path status OK Power up Reset Indications When power is applied to the DualCom the Radio LED will be lit for ...

Страница 34: ... 1 2 These give an indication of Power up Input Learning NVM Faults Communi cation Progress and Communication Faults NVM Fault Indications LEDS alternate flash slow NVM is faulty or fitted incorrectly Red yellow red yellow LEDS alternate flash fast NVM is the correct type and is working Red yellow red yellow but has been incorrectly programmed On Off 5 times per sec Input Learning Indication When ...

Страница 35: ...ipment GSM Path Failure Indications The yellow Radio LED will flash to indicate the type of failure If more than one type of failure is detected only one will be displayed 1 flash SIM Card OK GSM Radio OK connection fault Check aerial signal strength and that the Service Provider is still providing a service paid the bill 2 flashes No response from GSM Radio module check connections 3 flashes Ther...

Страница 36: ...l 3 flashes Incoming ringing is detected and this may inhibit the DualCom from making a telephone call 4 flashes The regular dial tone test has failed indicating that there may be a PSTN line fault and this can inhibit DualCom from making a tel ephone call Check that the Service Provider is still providing a service paid the bill 5 flashes When the DualCom tried to make a telephone call another ph...

Страница 37: ...e is removed See the CS0054 NVM Programmer Manual for details The figure above shows the internal connections of the DualCom inputs The 12 volt and 0v supply from the Control Panel or Power Supply is con nected to the 12v 12v terminals Each of the input terminals on DualCom is connected to 0 volts by a resistor Therefore by leaving an input terminal unconnected this will ensure that that the input...

Страница 38: ...ive Applied triggering Contact is Normally Closed Input is normally at 0 volts When contact opens the input becomes 12 volts Power Supply Example of Positive Applied triggering Contact is Normally Open Input is normally at 0 volts When contact closes the input becomes 12 volts Example of Positive Applied triggering Control Panel Switched Output is 0 volts changing to a positive voltage Control Pan...

Страница 39: ...f Positive Removed triggering Contact is Normally Open Input is normally at 12 volts When contact closes the input becomes 0 volts Example of Positive Removed triggering Contact is Normally Closed Input is normally at 12 volts When contact opens the input becomes 0 volts Power Supply Example of Positive Removed triggering Control Panel Switched Output is a positive voltage changing to 0 volts ...

Страница 40: ...ualCom inputs then put the control panel in the day state with no acti vated detectors and all alarm conditions reset You can leave any un used DualCom inputs disconnected Ensure that the unset open day state is selected on the Control Panel not the set or engineering states 2 With the DualCom powered up apply a permanent short to the Test pins with a jumper link or screwdriver blade etc 3 Momenta...

Страница 41: ... falling 11 8 12 0v recovery Outputs CS2000 2 changeover relays 24v 1A contacts 8 additional outputs using CS1050 Start Inputs Max 15 volt Min 3 5 volts DC Temperature 20C to 60C transit 4C to 50C operating Humidity 0 80 non condensing Mounting Any orientation Warranty 1 years 43 Regulatory Constraints Before attempting to install a DualCom the installer must be aware that the CS2000 range of Dual...

Страница 42: ...eration on every PSTN network termi nation point In the event of problems you should contact your equipment supplier in the first instance AHCTR211001 Statement to Notified Body Vendor and User The equipment has been approved in accordance with Council Decision 98 EC 5 for pan European single terminal connection to the Public Switched Telephone Network PSTN The equipment has been designed for use ...

Страница 43: ...larm system failing to set the system correctly The Alarm Abort signal identifies this situation to the ARC thus avoiding an unnecessary police visit to the site Analogue PSTN Analogue Public Switched Telephone Network The analogue national telephone system Often just called the PSTN Serv ice is available to customers on twisted pair wires that carries a DC supply provided from the network telepho...

Страница 44: ...y used in burglar or intruder alarm equipment Dualcom96 Alarms Reporting Protocol This protocol is used by DualCom GSM to send transmissions to receiving equipment at an ARC and to receive checking and acknowledgement re plies from that receiving equipment This is a Modem type protocol Earth Loop Calling An older type of analogue PSTN or analogue PABX extention line Normally provided with no DC vo...

Страница 45: ...n or a fax call NTP Network Termination Point Atelephone line is terminated at the users premises by a Network Termina tion Point which is provided by the Telecomms Service Provider This is a socket or connection where the users equipment can be connected NVM Non Volatile Memory An integrated circuit memory device that does not need any power to re member data PABX PrivateAutomatic Branch Exchange...

Страница 46: ... CSL products Please ensure that you are working from the latest version You can also download associated information and software samplers CSL sales shipping and contact information is here too 3 Way Calling This is a service provided by some telecommunication service providers BT in UK offer this service When a call is in progress on a telephone line it is possible to send a signal via that line...

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