repair. We agree to re-repair or replace (at our option) any materials or workmanship
which we are satisfied do not meet manufacturers
specifications.
2.5 We warrant that we will perform services with reasonable care and skill and agree to
investigate any complaint regarding our services made in good faith. If we are satisfied
that the complaint is justified, and as our sole liability to you under this warranty (to the
extent permitted at law), we agree to supply those services again at no extra charge to
you.
2.6 To make a warranty claim you must before the end of the applicable warranty period,
at your own cost, return the goods you allege do not meet manufacturers specifications,
provide written details of the alleged defect, and give us an original or copy of the
purchase receipt
,
sales invoice or some other evidence showing details of the transaction.
2.7 Send your claim to: TDJ Australia PTY LTD. 78 Mills Road, Braeside Melbourne
Victoria 3195, Australia,
TEL: 03 8587 8898 FAX: 03 8587 8866
Email: [email protected]
2.8 If we determine that your goods do not meet manufacturers specifications, we will
pay for the cost of returning the repaired or replaced goods to you. If we find your goods
meet manufacturers specifications and no major defect is found, we will contact you to
arrange the return of the goods at your expense.
3. What this warranty does not cover
3.1 This warranty will not apply in relation to: (a) goods modified or altered in any way;
(b) defects and damage caused by use with non Standard Communications products;
(c) repairs performed other than by our authorized
service team
; (d) defects or damage
resulting from misuse, accident, impact or neglect; (e) goods improperly installed or
used in a manner contrary to the relevant instruction manual; or (f) goods where the
serial number has been removed or made illegal.
4. Warranty period
4.1 We provide the following warranty on Crystal Mobile products. No repair or
replacement during the warranty period will renew or extend the warranty period past the
period from original date of purchase.
This products warranty period is 2 years from date of purchase
