7. Repairs
7.2
List of faults
Code
Fault
Possible causes
Action
03
Flow sensor malfunction
Insufficient water in heat exchanger
Check your water circuit operation and the opening of the By-Pass
valves
Sensor disconnected or defective
Reconnect or replace sensor
04
Antifreeze protection
Protection activated when the ambient temperature is too low and
the unit is on standby
No intervention is necessary
05
High pressure protection
Insufficient water
flow
Check water pump operation and openings of By-Pass inlet/outlet
valves
Excess refrigerant gas
Readjust the refrigerant volume
Defective 4-way valve
Replace the 4-way valve
High pressure switch disconnected or defective
Reconnect or replace high pressure switch
06
Low pressure protection
Insufficient refrigerant gas
Readjust the refrigerant volume
Defective 4-way valve
Replace valve
Low pressure switch disconnected or defective
Reconnect or replace low pressure switch
09
Connection problem between PCB and wired
remote control
Bad connection
Check wiring connections between remote control and PCB
Defective wired remote control
Replace remote control
Defective PCB
Replace PCB
10
Connection problem between PCB and inverter
module
Bad connection
Check wiring connections between PCB and inverter module
Defective inverter module
Replace inverter module
Defective PCB
Replace PCB
12
Vented air temperature too high
Insufficient refrigerant gas
Readjust the refrigerant volume
13
Vented air temperature too low
Ambient
temperature too
low
Check the ambient temperature
Sensor disconnected or defective
Reconnect or replace sensor
15
Water intake temperature sensor malfunction
Sensor disconnected or defective
Reconnect or replace sensor
16
Outside coil temperature error
Sensor disconnected or defective
Reconnect or replace sensor
18
Vented temperature error
Sensor disconnected or defective
Reconnect or replace sensor
20
Inverter module protection
See chapter Appendices
21
Ambient temperature error
Sensor disconnected or defective
Reconnect or replace sensor
23
Water temperature at outlet too low for cooling
mode
Insufficient water
flow
Check water pump operation and openings of By-Pass inlet/outlet
valves
27
Water outlet error
Sensor disconnected or defective
Reconnect or replace sensor
29
Backed temperature error
Sensor disconnected or defective
Reconnect or replace sensor
32
Outlet temperature too high for heating mode
protection
Insufficient water
flow
Check water pump operation and openings of By-Pass inlet/outlet
valves
33
Coil temp too high (higher than 60°C) for cooling
mode protection
Refrigerant overcharged
Readjust the refrigerant volume
Fan motor doesn’t work or air outlet blocked
Check the fan is working properly and the air inlet is unobstructed
34
Too great a
difference
between the inlet water
temperature and the outlet water temperature
Insufficient water
flow
Check the good circulation of water in the heat pump, and the
opening of the inlet / outlet valves of the By Pass
Sensor disconnected or defective
Reconnect or replace sensor
42
Inside coil temperature error
Sensor disconnected or defective
Reconnect or replace sensor
46
DC fan motor malfunction
Bad wire connection
Reconnect the fan
Fan motor is defective
Replace the fan motor
28