Crystal Vision
Trouble shooting
ShARC-XPUserManualR2.11
25
21/09/05
6.2 Fault finding guide
The power supply voltage LEDs are not illuminated
Check that the frame PSU is functioning – refer to the appropriate frame manual for
detailed information.
There has been a failure of one or more of the on-board voltage regulators.
There is no video output
Check that a valid input is present (Input present LEDs ON) and that any cabling is intact.
There is no conversion in the video output
Check that the channel is not in Bypass. Neither Ch1ARC or Ch2ARC LEDs will be lit.
The card no longer responds to Statesman/front panel control
Check that the card is seated correctly and that all the Power LEDs are lit.
Check that the card edge Rx and Tx LEDS flash (Comms LED in an Indigo frame) when
Statesman communication control is attempted.
Check any active control panel/Statesman cabling.
Check if the control panel/Statesman can control another card in the same rack.
If necessary re-set the card.
Statesman settings change unexpectedly
Active control panel or card edge control settings may have overridden Statesman settings if
they were changed more recently.
Card edge settings have changed unexpectedly
Statesman or active control panel settings may have overridden card edge control settings if
they were changed more recently.
Active control panel settings change unexpectedly
Statesman or card edge control settings may have overridden control panel settings if they
were changed more recently.
Active control panel and/or Statesman does not work as expected
Check that a unique node address is being used in the frame the module is fitted within.
GPI control not working
Check that jumpers J1, J4, J16 and J17 are set for GPI control.
Re-setting the card
If required, the card may be reset by simply removing the rack power and re-applying
power after a few seconds or by removing the card from the rack then re-inserting it. It is
usually safe to reinsert the card whilst the rack is powered.