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4.2.2 Mounting and Unmounting Volumes
If the hard drive inside of the RTX carrier is already formatted, you can begin using the volume right
away. When the RTX is properly connected and turned on, a window may open to allow you access to
the volume. If no window appears, find the volume by double-clicking on the My Computer icon on the
desktop (Windows XP), by clicking the Computer button in the Start Menu (Windows Vista, 7, Server
2008, Server 2008 R2), or by clicking on Computer in the navigation pane of a Windows Explorer window
(Windows 8, Windows Server 2012).
Unmount the RTX before powering it down by left-clicking the green arrow icon on the task bar (in
Windows XP) or the USB plug icon with the green checkmark on the Desktop task bar (Windows Vista, 7,
8, Server 2008, Server 2008 R2, Server 2012), and then selecting the proper device from the menu that
pops up. You may have to click on the “Show Hidden Icons” arrow on the task bar to find the correct icon.
Windows will indicate when it is safe to disconnect the RTX. Disconnecting the unit without first ejecting it
can result in data loss.
5. Warnings and Notices
•
If your drive is inserted incorrectly it may cause damage to the internal connections. Be sure to only
insert 3.5″ SATA drives and to insert them properly. Do not eject the drive while it is being accessed.
Data loss could result.
•
Do not move RTX while the drive has power.
•
Although a drive can be accessed without locking the ejection handle, locking is recommended to
keep from accidentally ejecting a drive while in use. Use caution when pulling on the ejection handle
so that if it is locked you do not break the handle.
Encryption
•
Though the Security Key port is mechanically identical to the standard Mini-USB port, inserting
Security Keys into any other Mini-USB port may damage the keys and render them useless. Please
only use Security Keys in RTX products.
•
Likewise, inserting a Mini-USB cable or other device into the RTX Security Key port on the carrier
may cause internal damage and potentially lead to loss of data.
•
Any time power is cycled on RTX with encryption, the Encryption Key should be installed and the
RTX key turned to the ‘locked” position prior to cycling the power.
6. Frequently Asked Questions
Q:
I am trying to use my RTX to boot over FireWire on my Mac and it does not see my drive during the
boot process. What is causing the problem?
A:
Our products are designed to work with 3TB drives when they arrive to our customers. Some Macs
may have FireWire chips that are not compatible with booting drives over 2.2TB. In these computers you
can disable the ability to use drives larger than 2.2TB in the enclosure if you would like to boot over
FireWire.