Troubleshooting Tips
Save time and money! Review the charts on the following pages.
You may not need to call for service.
Before you call for service…
Problem
Possible Causes
What To Do
Dryer doesn’t start
Dryer is unplugged
• Make sure the dryer plug is pushed completely into
the outlet.
Fuse is blown/circuit breaker
• Check the house fuse/circuit breaker box and replace
is tripped
fuse or reset breaker.
NOTE:
Most electric dryers use
two fuses/breakers.
Dryer doesn’t heat
Fuse is blown/circuit breaker is
• Check the house fuse/circuit breaker box and replace
tripped; the dryer may tumble
both fuses or reset both breakers. Your dryer may tumble
but not heat
if only one fuse is blown or one breaker is tripped.
Gas service is off
• Make sure gas shutoff at dryer and main shutoff are
fully open.
No heat temperature
• Select another heat setting.
selected
Dryer shakes or
Some shaking/noise is normal.
• Move dryer to an even floor space, or adjust leveling legs
makes noise
Dryer may be sitting unevenly
as necessary until even.
Greasy spots on clothes
Improper use of fabric softener
• Follow directions on fabric softener package.
Drying dirty items
• Use your dryer to dry only clean items. Dirty items can
with clean ones
stain clean items and the dryer.
Clothes were not
• Sometimes stains which cannot be seen when the clothes
completely clean
are wet appear after drying. Use proper washing procedures
before drying.
Lint on clothes
Lint filter is full
• Clean lint screen before each load.
Improper sorting
• Sort lint producers (like chenille) from lint collectors
(like corduroy).
Static electricity can attract lint
• See suggestions in this section under
Static
.
Overloading
• Separate large loads into smaller ones.
Paper, tissue, etc., left in pockets
• Empty all pockets before laundering clothes.
Static occurs
No fabric softener was used
• Try a fabric softener.
• Bounce
®
Fabric Conditioner Dryer Sheets have been
approved for use in all GE Appliances dryers when used in
accordance with the manufacturer’s instructions.
Over-drying
• Try a fabric softener.
• Adjust setting to
Less Dry
or
Damp Dry
.
Synthetics, permanent press
• Try a fabric softener.
and blends can cause static
Inconsistent
Type of heat
• Automatic drying times will vary according to the type
drying times
of heat used (electric, natural or LP gas), size of load,
types of fabrics, wetness of clothes and condition of
exhaust ducts.
The Dry dryness level
Load consists of a mixture
• When combining heavy and light fabrics in a load,
was chosen but load is
of heavy and light fabrics
choose
More Dry
if you are using a sensor cycle.
still damp
Exhaust system is blocked
• Inspect and clean exhaust system.
12