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Owner’s Manual

Read and Keep These Instructions

www.crockpot.com 

Printed in China 

       

 

P.N. NWL0001428273 Rev A

CPSCW31_22EM2 (US)_GCDS-SL

SERVICE INSTRUCTIONS

1.  This unit has no user serviceable parts. Do NOT attempt to repair or adjust any electrical or mechanical functions on this 

unit. Doing so may cause injuries and void the warranty. Any servicing beyond that described in the CARE AND 

CLEANING section should be performed by an Authorized Service Representative only. See Warranty Section. 

2.  If you need to exchange the unit, please return it in its original carton, with a sales receipt, to the store where you 

purchased it. If you are returning the unit more than 30 days after the date of purchase, please see the enclosed Warranty.

3.  If you have any questions or comments regarding this unit’s operation or believe any repair is necessary, please call our 

Consumer Service Department at 1-800-323-9519 or visit our website at www.crockpot.com.

1 YEAR LIMITED WARRANTY

Sunbeam Products, Inc. or if in Canada, Newell Brands Canada ULC (collectively “Sunbeam”) warrants that for a period 

of one year from the date of purchase, this product will be free from defects in material and workmanship. Sunbeam, at 

its option, will repair or replace, free of charge, this product or any component of the product found to be defective 

during the warranty period. Replacement will be made with a new or remanufactured product or component at no cost 

to the consumer. If the product is no longer available, replacement may be made with a similar product of equal or 

greater value. This is your exclusive warranty. Do NOT attempt to repair or adjust any electrical or mechanical functions 

on this product. Sunbeam reserves all rights to decline coverage if the defect or damage was caused by unauthorized 

components or service. 

This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable. Keep 

the original sales receipt. Proof of purchase is required to obtain warranty performance. Dealers, service centers, or retail 

stores selling Sunbeam products do not have the right to alter, modify or any way change the terms and conditions of 

this warranty. 

This warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or 

misuse of the product, use on improper voltage or current, use contrary to the operating instructions, disassembly, 

repair or alteration by anyone other than Sunbeam or an authorized Sunbeam service center. Sunbeam expressly 

excludes from this warranty and denies liability for defects or damage caused by repair or alteration by anyone other 

than Sunbeam or an authorized Sunbeam service center. Further, the warranty does not cover: Acts of God, such as fire, 

flood, hurricanes and tornadoes. 

No terms of this warranty may be construed to apply to non-warranty service and maintenance. Accordingly, Sunbeam 

also denies liability for defects and damage caused by repair or alteration outside the terms of this warranty.  

What are the limits on Sunbeam’s Liability?

Sunbeam shall not be liable for any incidental or consequential damages caused by the breach of any express, implied 

or statutory warranty or condition.

Except to the extent prohibited by applicable law, any implied warranty or condition of merchantability or fitness for a 

particular purpose is limited in duration to the duration of the above warranty.

Sunbeam disclaims all other warranties, conditions or representations, express, implied, statutory or otherwise.

Sunbeam shall not be liable for any damages of any kind resulting from the purchase, use or misuse of, or inability to 

use the product including incidental, special, consequential or similar damages or loss of profits, or for any breach of 

contract, fundamental or otherwise, or for any claim brought against purchaser by any other party.

Some provinces, states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or 

limitations on how long an implied warranty lasts, so the above limitations or exclusion may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights that vary from province to province, 

state to state or jurisdiction to jurisdiction.

How To Obtain Warranty Service

In the U.S.A.

If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-323-9519 

and a convenient service center address will be provided to you.

In Canada

If you have any question regarding this warranty or would like to obtain warranty service, please call 1-800-323-9519 

and a convenient service center address will be provided to you.

In the U.S.A., this warranty is offered by Sunbeam Products, Inc. Boca Raton, Florida 33431. In Canada, this warranty is 

offered by Newell Brands Canada ULC, located at 20B Hereford Street, Brampton, Ontario L6Y 0M1. If you have any 

other problem or claim in connection with this product, please write to Consumer Service Department.

PLEASE DO NOT RETURN THIS PRODUCT TO ANY OF THESE ADDRESSES OR TO THE PLACE OF PURCHASE.

To register your product, please visit us online at www.crockpot.com.

© 2022 Sunbeam Products, Inc. All rights reserved. Distributed by Sunbeam Products, Inc. Boca Raton, Florida 33431. 

 

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